Universal Roadside Assistance
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Universal Roadside Assistance
Towing in hamilton & Roadside Assistance PHONE: 905-297-1500 for a Tow Truck in Hamilton Burlington and surrounding area 24hr service. Towing in Hamilton or Roadside Assistance? What separates us from the average towing services in hamilton is the ability to perform under pressure. We understand many of our service calls occur during extremely stressful situations and at anytime of the day.

The last thing you want to worry about is how fast your tow truck driver is going to arrive. Once you make a service call, our customer service representatives will quickly dispatch a vehicle to your location. Our towing professionals in Hamilton, ON are highly-trained to handle even the most challenging jobs.
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Looking for a Tow Truck in Hamilton, Ontario. Universal Roadside Assistance has been serving, Hamilton and surrounding areas of Ontario for more than a decade, We provide professional roadside assistance and towing services 24 hours a day, 365 days a year. Our uniformed drivers are experienced and professional all of our vehicles and equipment are kept clean and in good working order at all times.
We have come to understand as a company that our service is not just about towing someone's car, it's about trying our hardest to make our customers day better and advising them in the best way. Universal Roadside Assistance (URA) has been serving the city of Hamilton for almost a decade. As a Roadside assistance company we have realized that anyone that has or will use our service is NOT in the greatest situation when they call.
Reviews (10)
Chantal R.
Chantal R.
Jan 23, 2022
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Positive: Professionalism, Punctuality, Quality
Mitch from Universal Roadside Assistance may well have saved my life... he rapidly removed me & my shattered Saturn from the left lane of the highway after a collision. He explained and disclosed everything, very professional & genuinely compassionate. Made a bad morning a lot better.
Service: Car towing
Ethan Duprey
Ethan Duprey
Nov 26, 2021
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Critical: Professionalism
Had the owner call and threaten to "knock my teeth in" Horrible experience. Horrible Shop. Horrible staff who are argumentative rather than helpful.
Service: Car towing
Bun 'N' Cheese
Bun 'N' Cheese
Oct 04, 2021
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I wanted to leave this review for some time now and have been trying to recover from my injuries.
Last week, I got in an accident at the base of the Skyway and was stuck sideways, just before midnight, in the middle of the fast lane, in pouring rain with oncoming traffic racing toward me.
By the grace of God, a tow truck was there within minutes, along with the kindest OPP officer. They got me safely into the tow truck and took me off of the highway.
This is not the part that is amazing, it's the part where I panicked and wanted to call CAA because of all the bad things you hear about towing
Sarah Ly
Sarah Ly
Oct 04, 2021
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Dishonest tow truck company that ripped me off. When service was completed, all new sorts of charges were now added.
Never again
Randy Chhun
Randy Chhun
Sep 13, 2021
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Critical: Professionalism, Punctuality, Value
Honestly worst experience ever. Rude and made offensive remarks. Definelty don’t recommend their service
Service: Car towing
Dani Chan
Dani Chan
Aug 18, 2021
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Nice guys.
Was nervous considering the horror stories that go about with Tow-Truck drivers… they were quick to forgive when I asked a dumb somewhat offensive question.
Kyle Hertel
Kyle Hertel
Jan 23, 2020
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Had to get a truck home yesterday, and was recommended to Universal, so I gave them a call to pick it up.. I have to say, the driver Clay(Truck #25) was extremely friendly, and very professional, even with the weather we were having his truck was absolutely spotless! after going with universal I highly recommend anyone who needs a tow or roadside assistance to give these guys a call!
Amanda Marais
Amanda Marais
Jan 14, 2020
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Positive: Professionalism, Punctuality, Quality, Value
My Hubbys truck broke down outside my work. Contacted universal Clay Truck #25 and was there in no time. Was very professional and friendly. Took me where I needed to go with no problems. Fast, efficient and friendly service. Highly recommended. Thank you for your amazing service and getting to me in a timely manner 👍
Lancaster Karla
Lancaster Karla
Aug 13, 2019
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I was having car troubles this morning. I was just starting to get frustrated and upset...when all of a sudden I looked up and saw the Universal Roadside Assistance truck pulling up beside me to lend a hand. I hadn't even called for help, but Curtis saw me struggling from across the parking lot and came right over to offer his much-needed help. He was so kind and helpful, and he got me back up and running in only a few minutes. I really, really appreciated his help on such a bad morning--he totally saved the day! I can't say enough good things about my experience, and would definitely recommend
Binbrook Moving
Binbrook Moving
Nov 21, 2018
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My box truck had an issue while I was fully loaded with a customers belongings, and Ryan truck 111 showed up quickly after i called him and saved me in a time of disaster, because of him I was able to transfer the load and get my job done. Ryan was very professional and was a pleasure to do business with. Pricing was very fair and I will definitely use his service in the future, I would recommend him in a heart beat. He also helped me resolve my truck issue as it had to be brought between mechanics. 5 Stars