We hope that you are able to book your appointments with your own Family Physician or Nurse Practitioner. If you have an urgent problem, or are unable to do so for scheduling reasons, another primary care provider in the office may be able to see you. We ask that you describe, to your best ability, the reason you are coming in for an appointment, in doing this we will be able to give you the appropriate length of appointment.
Please show up a few minutes early in case our staff need to update your information or perform any tests. Please bring your Care Card and list of medications (with doses), including any over the counter supplements or medicines. Please note that our staff are unable to give results over the phone.
Please show up a few minutes early in case our staff need to update your information or perform any tests. Please bring your Care Card and list of medications (with doses), including any over the counter supplements or medicines. Please note that our staff are unable to give results over the phone.
Services
Our experienced family physicians and nurse practitioner provide comprehensive, high-quality, evidence-based, lifelong care. Our services include:. You do not have to be a family practice patient with West Coast Family Medical Clinic to access this care. Please ask your doctor for a referral or call to book an appointment today.
We recognize that many residents of Sooke do not have access to a Primary Care Provider. West Coast Family Medical Clinic does provide limited, same-day access to a Primary Care Provider for local residents (Sooke to Port Renfrew) through our Urgent Care Clinic. Please note that demand for this service usually exceeds our capacity.
Reviews (10)
Chloe Roberts
Nov 09, 2021
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Kate Doucet
Oct 31, 2021
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Bubkuk Thunderfoot
Aug 16, 2021
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This clinic can be good if you can actually get through but is fraught with technical issues, and is understaffed for the amount of people in Sooke that still don't have access to a family doctor. Not exactly the clinics fault, there's just not medical staff to go around these days. This situation makes patients extremely frustrated in an all ready really frustrating situation where many of us can't get access to a consistent doctor so we can get our medical issues looked at. It makes staff short tempered, doctors that will treat you like you are wasting their time because your issue isn't yet
Jim Bo
Jul 19, 2021
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Absolutely careless people running this clinic, from receptionist to the main Doctors. Talking about a hospital is just mental... We don't even have a proper clinic. Lets first get a real clinic up and running then think about a HOSPITAL! The reviews speak for themselves.
Only good reviews are from actual patients of this "walk in clinic".
Only good reviews are from actual patients of this "walk in clinic".
Matt Barbour
Jun 14, 2021
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The reception takes lunch a half hour early and comes back a half hour late. They also start answering the phone a half hour after opening. They seem to have destain for the people on the other end of the line as you can pretty much hear the eye rolling. This was before the pandemic I might add, it's become worse since.Me personally I was in a car accident that left me with cognitive problems and metal hardware throughout my my body. My doctor is really short with me and seems to rush me out the office. I once asked to be put on medication to help me with concentration. He told me that if I came
Holly Daron
Feb 23, 2021
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I am updating my review now two years on, as I see the clinic made another reply insinuating I'd done there for Narcotics LOL.
I visited two years ago in the middle if a very sever mental health crisis. I was ALREADY taking ativan, an unpleasant experience, and was having a reaction to a newly prescribed SSRI. Such a severe reaction I had actually stopped taking the Ativan.
I saw Dr. Forsberg who was dismissive and disinterested in my suffering. Her helpful advice was to "Try diet and exercise" if I was depressed. She advised she didn't want to "give me more drugs" which wasn't my goal either
I visited two years ago in the middle if a very sever mental health crisis. I was ALREADY taking ativan, an unpleasant experience, and was having a reaction to a newly prescribed SSRI. Such a severe reaction I had actually stopped taking the Ativan.
I saw Dr. Forsberg who was dismissive and disinterested in my suffering. Her helpful advice was to "Try diet and exercise" if I was depressed. She advised she didn't want to "give me more drugs" which wasn't my goal either
ThatsThisGuy
Dec 05, 2020
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I don't visit the Medical Clinic that often, but when I do it's for health reasons and usually last resort! I do understand that maybe my case isn't urgent or during these times it may be stressful and what not. Although when calling in to the office I have felt the receptionist is rude on more then 1 occasion. As a client/patient I don't expect the red carpet but at least common metal respect.
Brett Christian
Sep 25, 2019
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I have tried on about 4 different occasions to access medical services here and have been turned away each time. You need to be the first to call and are often filled up within the first 30 minutes of operating hours. It's honestly very upsetting that the people of Sooke have such inadequate access to health care professionals. I understand this establishment is trying it's best to provide adequate service with limited resources but it's honestly unacceptable.
Emma H.
Jul 25, 2019
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I have always been treated well by the staff- everyone is friendly and I haven't had any issues in the several years I have been a patient..
It is well known there is a doctor shortage, so leaving a 1 star rating for this reason is kind of silly; It is understandable that they aren't able assess/treat every person that needs care each day in our very rapidly growing community.
I am very grateful for the physicians who have chosen to practice in Sooke.
It is well known there is a doctor shortage, so leaving a 1 star rating for this reason is kind of silly; It is understandable that they aren't able assess/treat every person that needs care each day in our very rapidly growing community.
I am very grateful for the physicians who have chosen to practice in Sooke.
John Pitts
Jun 10, 2018
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We have lived in Sooke for around 5 years now and been to this clinic a number of times as Walk In Patients. Our Doctor retired last year and we have been on the hunt for a doctors office to call home. We have always been happy with the treatment we have received from your clinic, however the challenge we have is not being able to book an appointment other than to call that same day and "See" if there is space.
Being that your practice is our Primary Care location, would that not make us patients of your doctors and therefore afford us the ability to Book an appointment weeks in advance?
We don
Being that your practice is our Primary Care location, would that not make us patients of your doctors and therefore afford us the ability to Book an appointment weeks in advance?
We don
