Auto-Motion Affordable Used

REGISTERED THE TRUCK IN THE WRONG NAME!!!!!
THEN TOLD ME THEY CAN'T FIX IT AND HUNG UP ON ME!!!!
AWEFUL COMPANY. AWEFUL PEOPLE. AWEFUL CUSTOMER SERVICE!!!!!
This is just the tip of a very dirty yellow iceberg. I highly suggest you go anywhere but here. Would compare it to a "buy here, pay here" used car dealer!

We needed to sell our vehicle and it needed to be on our timeline, Auto Motion was very easy to work with, they made the process stress free and easy. I would definitely return again. The staff was helpful and friendly. It was an overall good experience and I would recommend them!

Worst Customer Service.! Once you buy a car from there, they don't care about you even after couple of weeks of buying a car. First of all, they sold me car with problem and when I went for diagnostic, they asked me to pay 50 $ and said they may not be able to find the problem. Really.!! Do you call it customer service? I live in Windsor and I had to go Chatham twice but instead of helping me, they refused to help.

If I could rate 0 stars i would. I was lied to, taken advantage of and then lied to some more.
Me and my fiance were looking into a smaller engined 2 door, we went with a 2013 veloster.
After a brief discussion with Sharon P. We were told how much it was, how much we'd pay and how much down to get a warranty.
After searching around for $1300 to put down we finally got it and went back, we handed them the $1300, THE GUY PUTS IT IN A SECURE ENVELOPE and after some quick little "keyboard inputs" says AND I QUOTE "oh we weren't able to get you the warranty but atleast you have $1300 into the car

Wouldn't recommend this dealership to anyone. I am now the second person in my family to be lied to here. To start, when I showed interest in a vehicle the dealer, Sammy, called and texted me nonstop. It was very very annoying. Since i've heard sales harassment is a common issues with this dealership. I have also had constant issues with my vehicle since I bought it, the first starting shortly after 30 days of me purchasing it when my car filled with smoke while I was idling in a drive thru. Lights turn on every couple months and it messes up with how I can drive. Most recently I stalled in the

Horrible service; the worst I have ever experienced.
I was very interested in purchasing a vehicle, but the salesman was the most unprofessional that I have ever met. He was rude, pressuring, and had no interest in what I had to say. I could not even finish my sentence before he cut me off to say “do you want the car or not? It’s a simple yes or no answer.” On top of that, he gave no information on the car when I asked any questions. He also lied about the mileage on the vehicle. I felt rushed by him as well. To take the car for a drive he said “make sure you’re quick and hurry up. Drive

My girlfriend just bought her car from auto motion. We were very pleased with the amazing team they have there, very friendly staff. Sammy is amazing and always open to answering questions and willing to find a way to work around any type of roadblock. He was very professional and very helpful to work with around being able to afford walking away with a new car without it hurting the bank.... there was a crack in the bumper of the SUV she was looking to purchase and right off the bat Sammy and the Manager said not a problem they would have it fixed, when we picked it up it looked completely brand

I’ve been a long time customer (over 10 years) and have gotten every single vehicles here since my first! The staff is friendly, reasonable and we have used their service department exclusively as well for over ten years! If you want honest, reliable sales reps, be sure to come here! We just picked up a new truck and we couldn’t be happier!!

I am speaking on behalf of one of my past foster children who purchased a car from Auto motion in Chatham, Ontario. She is young, inexperienced, and in my opinion, she was taken advantage of. 24% interest rate, 21 years old, no credit history. She was told the 2014 ford focus was the only car on the lot that she qualified to buy. 0i spoke to the… general manager who then put me through to the financial manager. We had a cordial discussion until I challenged him as to his disclosure of any issues about this specific year and model. He did not say anything and then he remembered the recall

It's nice to find a dealership that is still honest! shout out to the salesman Sammy, Sales Manager Moazzam, and Service Manager Rob, who all made my experience painless. Great job guys, I recommend you to all my friends.

Literally the best place i have been to. I have been to so many places with bad customer service, but this place i will definitely be coming back just to talk to them! The employs were so friendly and helped me find the perfect car for me. It was such a good price!

My husband and I purchased what we thought was a reliable vehicle from this dealership! Little did we realize that we were purchasing nothing but a nightmare. We picked the vehicle up on a Friday and by Monday the vehicle already had to be taken back for service work. I swear the vehicle was in for repairs more then I was able to drive it!!! the… vehicle would shut down on me while driving and continued to sputter every time I drove the vehicle!!! They refused to replace the engine or do the proper repairs in order to repair my vehicle. Within the first month, the dealership replaced cylinder

Fast friendly service...Rob the Service Manager went above and beyond for my situation and it was greatly appreciated 😊

My better half purchased a Hyundai from a very nice man today Sammy. Super nice fellow. Knows his stuff and goes above n beyond to mk sure his customers are satisfied. Thank you Sammy, yr a great guy.

Would not recommend this company, bought a car there with problems, not helpful people and made me pay for repairs, sold me car with bald tires and rear bearings were bad, rear suspension needed lot’s of work also , after having my car for only 1 month ,,, mabe inspection should be done better not a once over, still paying on car and can’t drive it thanks for nothing auto motion, never buy a car there again and never will I recommend your company

Just purchased another car from Auto motion, Aaron Lloyd was great, Did not push a sale just let me make up my own mind after going in 3 times in 1 week, Thank you Aaron

After seeing an add online for a truck I loved, not wanting to waste any time, I messaged Auto Motion and asked if it was still available. They told me it was, and I was told they were open till 8pm that day and was asked what time I could come see it. I told whoever was talking to me that I worked in Sarnia and would be done at 5:30, to be there… for 6:30-7. I make my way down after work, arrived around 6:45, only to be told when I arrived that it had been shipped to the states, sometime in those 5-6 hours, And basically only got “that sucks” from the person helping me. I then