Bitrate Computer Service
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Bitrate Computer Service
We don't charge extra for data backup. We don't charge extra to check the components inside your computer or to clean the interior of dust. It's all included. It doesn't matter if it's one virus or ten, a slow computer or your computer won't startup, or any thing else for that matter. If you need a part, we charge you cost. You pay what we pay and you get to see the invoice to prove it. We also have a one day turnaround policy, unless of course you need a part that I have to order.
Services
This company started with a rather unique idea. What if the general public could get professional computer repairs but only pay the prices of the mom and pop outfits or "backyarder" repair guys. So that is what we did. Got the A+ Certification, opened up shop and started charging $60.00 per repair.
Backing up your computer is one of the single most important things you can do when it comes to maintenance. You never realize how important it is until one day your hard drive won't boot up and you have 4 years of pictures, documents, videos, accounting and God knows what else all inside a hard drive that for all intents and purposes is now a paper weight.
My computer was down due to driver incompatibility and Steve fixed it within the day and I was up and running again. My computer was in a "boot loop" mode as a result of a bad Hard Drive. Steve isolated the bad sectors, fixed the looping issue and cleaned up the machine all in less than 24 hrs and at a cost less than a good meal out.
Photoscape is an all around excellent photo editor that will do anything that is necessary to make your photos perfect. Portable apps fits onto a 512Mb USB key and all applications within are portable, in other words you don't need to install them, just plug the USB key in. Includes about 150 applications, games, editors, etc.very cool.
Reviews (16)
Marc Edge
Marc Edge
Oct 24, 2021
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Critical: Quality
I took him a computer that was working and he gave me back one that wasn't. I took my laptop in for a memory upgrade. He soon called me and told me is that my screen wasn't working, It was working fine when I took it in. Now I have a laptop with lots of memory but no screen.
Cathy Boegel
Cathy Boegel
Sep 25, 2021
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I took an older lady’s computer in there she quoted her $60 to fix it, took it home it was still had the same problems I was gonna charge her again. And of course she was going to pay it, after speaking to him He was going to charge her the second time. I was telling her that her blue connection cord was old and she needed to buy a new one, I still have that cord on my Work computers at home.
Felt like because she was older and uneducated he was completely try to take advantage of her. Very unprofessional and I would never go back.
All I can say is run
Steve Rogers
Steve Rogers
Sep 24, 2021
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My family is a repeat customer as Steve always provides excellent service at a great price!
Steve Crabb
Steve Crabb
Jul 10, 2021
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Positive: Professionalism, Responsiveness, Value
I called Bitrate on a Wednesday morning, and by early afternoon they had resolved my issue. Stephen was able to retrieve content from a corrupt SD card, and for a very reasonable fee. Prompt. Friendly. Affordable. Knowledgeable. I highly recommend.
SkylineLexi
SkylineLexi
Nov 08, 2020
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Steve was quick to respond to emails and very accommodating of my university schedule. I use my computer all day everyday and he was able to complete the repairs quickly without me having to suffer without my computer for school. Great bang for your buck as he did a lot more to my computer than what I originally thought was wrong. Great service!
Sumesh Pillay
Sumesh Pillay
Aug 01, 2020
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Took my computer in for backing up and he took my windows 10 and reinstalled windows 7. I fell for the 5 star reviews he makes up.
Stay away!
He is not professional, takes very long and is shady.
I'm writing this review a year later after having to recently buy a new windows 10 key due to him taking it.
He also always has a passive agressive excuse for his actions and throws it back at the customer as can be seen in the comments.
Don't be scammed.
John Newson
John Newson
Jul 16, 2020
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I took my daughters computer to him to repair and an external hard drive that he requested to back it up ($50), after a week of not hearing from him I called him back and he said the motherboard was fried and it was Un-repairable, I went there and picked it up, he charged her $60 and returned the laptop with no hard drive cover and no ram cover and said he didn’t know where they were but the computer was fried so it didn’t matter.
After about 6 months my daughter decided to take it to her friend to have a look at it, within 5 minutes he had it running perfectly and it hasn’t had an issue
Masterknobologist
Masterknobologist
Jul 07, 2020
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Unbelievable. He chatted with me on the phone troubleshooting my computer problem and detailing steps to diagnose the problem and initial steps to solve it...all for FREE?!?!
Super helpful.
Friends have had repairs performed and have nothing but good things to report.
Can't recommend this repair service enough.
Ryan Little
Ryan Little
Mar 22, 2020
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Nitrate has been my go too computer repair place for the last three years. I want not only to recommend them but to say how impressed I was with the absolute care he is taking to protect his customers and his family I did not have to touch anything and he kept his distance to allow me to feel safe. If you need any computer work especially in this crisis please go see Bitrate!
Horsland Real Estate Group
Horsland Real Estate Group
Jan 19, 2020
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Steve is amazing! He really knows his stuff and will not give up until your computer is working 100 percent. He has the best prices and service in town period! Highly recommend
Ivy Richardson
Ivy Richardson
Nov 01, 2019
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Such fast service at such a reasonable rate and so extremely kind and trustworthy.
Patrick Courtin
Patrick Courtin
Feb 20, 2019
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Very fast, very friendly, rebuilt my PC and saved me lots of time and money, amazing.
Michelle Fairbanks
Michelle Fairbanks
Feb 22, 2018
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Super speedy + friendly service! Thank you for cleaning off the virus/malware and getting my work computer back asap.
Lisa Beens
Lisa Beens
Sep 23, 2017
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I bought my laptop in and it was fixed within a couple hours. Thank you for the great service. 🖒
Joe Sippel
Joe Sippel
May 30, 2017
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Friendly, knowledgeable,fast service. Cost efficient. My new go to for all things computers!
Kristian Mattyasovszky
Kristian Mattyasovszky
Mar 31, 2017
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Amazing service. Brand new hard drive installed and back to business in less than six hours. I highly recommend these guys.