Priority Mechanical Services
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Priority Mechanical Services
As a family owned and operated HVAC company operating locally within southern Ontario, your satisfaction is our priority. Established in 1996, Priority Mechanical has fostered continuous growth, reflecting our reliable reputation for excellence.

Our extensive product line including Trane, Goodman, Honeywell, Polar, Moen, NTI boilers and Napoleon Fireplaces - among others - ensures that you will find a reliable product to meet your budget, aesthetic taste and needs for both your residential and light commercial requirements.Professionally uniformed, our employees wear the Priority Mechanical name with pride and are committed to going above and beyond to deliver the best possible service.
Services
For all of your furnace and A/C needs from maintenance and repair to installation, contact us! From boilers to tankless water heaters, we provide a comprehensive list of plumbing services. Regardless of the project size or time-line, providing personalized and quality-driven solutions to meet builder expectations and provide superior outcomes is our primary goal.
We're big believers in working together, playing together, and learning together. With great co-workers, company-sponsored events, paid travel and over-time, and endless learning and development opportunities, Priority Mechanical is a great choice for your next career move. We believe that healthy and happy employees can only benefit our clients.
Schedule regular maintenance with us and we will keep your equipment in top running condition. We recommend service in late spring or early fall so that we can service both air conditioner and furnace at the same time. We won't start any repairs until we have discussed the details with you. The replacement of your heating and cooling equipment is a tough decision.
We have emergency service available 24/7. When emergency service is required outside our regular office hours, please call 519-632-7116 (Toll Free 1-844-632-7116) and PRESS 2 when prompted and describe your emergency. Before calling, refer to our Troubleshooting Guide to prevent an unnecessary service call!
Napoleon fireplace's add value to your home while giving you uncompromising comfort and a reliable source of heat. The perfect accent for bedrooms, bathrooms, kitchens, entrance ways, offices, bars, lounges, living rooms and waiting rooms. A Napoleon fireplace adds the most return for your home investment.
Reviews (12)
Wil Smith
Wil Smith
Jan 08, 2022
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From Steve in the sales department to Tyler and Deep that did an exceptional install of a new water heater and serviced my fireplace. Explained everything and went the extra mile with the little stuff. I am always happy with Priority. They were the first call I make every time. They have done my A/C, furnace and water heater in a retro fit. And have previously done all the HVAC at a new build some years ago. Don’t hesitate to call on Priority. Price is fair, service is fantastic and they get the job done in great time. Never disappointed with the service. Thanks again.
Angela McLinden
Angela McLinden
Dec 19, 2021
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I was beyond impressed by Priority Air. They are extremely professional, skilled, reliable, and courteous. They were very responsive by email and phone when setting up the initial appointment and the install. Their staff went above and beyond in helping to determine what I would need to address a humidity issue in my home. They found a way to install an air exchanger despite very tight spaces in my furnace room, and they found a way to install the outdoor vent out of sight of the front of my house as I had requested.
When I let them know that I was stuck with a whole home air purifier that a previous
Mena Hanna
Mena Hanna
Oct 28, 2021
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I needed my AC unit moved from one side of the house to the other as I was getting a walkway put in. Scott came in to quote me and he was very professional, prompt and really eager to help. They were able to do this for me 2 days after they came in to quote the job and when Liam and Andrew came to move it they knew exactly what they were doing. They got it done efficiently and most importantly they did it without any damage to the property or the unit itself. I highly recommend these guys.
Christian Munoz
Christian Munoz
Oct 18, 2021
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From start to finish Travis and his team went beyond what I was expecting when getting my water heater and furnace installed. They were meticulous in their approach and left my home cleaner than when they arrived. High quality professional service and still made time to review what was completed and proper maintenance procedures. Thank you so much!
David Mccarron
David Mccarron
Oct 13, 2021
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The new furnace journey started with an inquiry about a new Trane furnace, Kelly at the office pointed us in the right direction and answered our early questions. She even went out of her way to help with queries about our current furnace. Steve called right away and was at our home the next day. He reviewed our options and presented choices. I found Steve to be very knowledgeable and provided us facts to make an informed decision. The quote was sent the next day as promised. The 2 gentleman that installed the furnace were polite and very professional. Tyler and Andrew were very detail oriented
Kris Baskerville
Kris Baskerville
Jun 22, 2021
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Great company for installation and service. Will use them for years to come! Thanks Jeff
Monica Emerge
Monica Emerge
May 12, 2021
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This is so COOL.
After decades of hot water radiators throughout the house and a boiler in the basement - Priority Mechanical provided a whole new heating solution during our home reno (a year or more ago). Today,they installed an all new central air conditioning system. 15 minutes is all it took to start to feel the cool of our new Trane throughout the house.
Thank you Tyler and Andrew, you're the best...friendly, courteous and very knowledgeable. All our questions were answered throughout the installation.
During the pandemic there have not been many people in our home, no worries though,
Darlene Murray
Darlene Murray
Nov 16, 2020
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They were here to diagnose why my furnace didn’t work. They were courteous and knowledgeable and were very respectful when giving me my options. I would highly recommend them for service.
David Knoop
David Knoop
Jul 16, 2020
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I have used these guys a few times. Installed my new furnace and duct work when I got rid of my electric heat. They Installed my Central Air and HRV. The guys were great and showed their experience with the quality of workmanship and how clean they left the work area after completing the job. Highly recommend Priority for any job you have!They are worth a look at!
Murray Foster
Murray Foster
Nov 01, 2019
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The guys from Priority were prompt, courteous,polite, efficient and knowledgeable! The sales rep Steve was a great guy ! All in all it was a good experience using this company ! Murray Foster
Raneem Al-Halimi
Raneem Al-Halimi
Jun 18, 2019
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I cannot say enough good things about Priority. After a failed attempt at getting the ecobee installed through the horrendous government incentive program, we had 3 different companies come out to try and undo the damage that was caused only for them to each spend over 3 hours at our place and not fix anything or make matters worse. Within the… first 10 seconds of Caleb (the world’s best and most competent technician) checking it out, he knew the exact problem and was able to fully resolve the ongoing issue when literally nobody else could. Thank you for hiring incredibly skilled people
Sandra Dobson Lovell
Sandra Dobson Lovell
Jun 08, 2019
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We would not deal with anyone else but, Priority Mechanical. A couple of years ago they installed our propane furnace and a new air conditioner at the same time without incident. Yesterday they installed a propane fireplace professionally done by Greg and Al. These guys were so willing to please and took the time to explain everything to us. … Our salesman Steve also very informative visiting us twice at home so we were assured we were picking the right unit for us. I highly recommend that you give Priority a try. Thank you Priority, Don and Sandra Lovell