Platinum Medical Clinic

My family and I have been going to Platinum medical clinic for over 15 years. Even though all my siblings, parents, and I have moved out of this area to different cities, we still choose to drive to Scarborough for medical needs. Dr. Lall always greets us with a smile and provides the best medical advise. Thank you for all your help and support throughout the years.

Dr Angela Chan is amazing. Listens, professional, follows up. I'm so glad I found her. Going virtual makes it easy to get an appt and calls take place within the allotted time. The staff I've dealt with are friendly and pleasant to speak with.

The worst doctor is doctor javani Almas don’t go here the receptionists is rude and the doctors! The doctor comes and sees you for few minutes gives you medication and no referrals. Then she proceeds to ask you to come second time to make that extra income from you even if your health is not doing well! Hence is why I will not let my son and my husband to come to this location again. Also the wait time even if you booked in advanced is greater then 1 hour for the doctor to only rush in and see you for 2 minutes and never listens to your concerns never coming here again.

Dr jiwani is by far the best doctor. But the medical facility itself is outrageously unprofessional,to be quite honest I have no idea how they're still running. The front desk is extremely unprofessional and disorganized. Im really sadden that Dr.Jiwani moved into this facility.Shes the only reason why I tolerate there or I would've left awhile ago.The place definitely needs a renovation. Especially in the patient rooms even the garbage cans have holes in them and its really not a good look for it to be a medical facility. They need to get it together I definitely see why they have a low rating

If I could give below zero I would !
The doctors are amazing the Front Desk is by far the worse I've ever had to experience. I Urge you to go else where especially for serious medical concerns.
They place you on hold for over 10 minutes and once you do speak with someone they are extremely rude. They cut you off and are wrong and strong.
I've had to call them over 4 times in the past 4 hours to ensure my prescription was sent to my pharmacist . First they sent it to wrong pharmacist and then refused to email me my own prescription to have it filled on my own.
The manager is absolutely ridiculous

First, I want to stress that Dr. Lall is by far one of the most professional Doctors I have ever encountered and I have the deepest respect and admiration for someone of her caliber working in such a challenging environment. Secondly, the staff they have to do bloodwork, is superior to individuals found in any prestigious teaching hospital. They are a Godsend for someone with difficult veins and I can not recommend them strongly enough. These individuals are the reason people stay at this clinic.
The problems with the clinic are solely with the front desk and reception staff who have worked hard

I am forced to rate Platinum Medical in order to post this comment - 4/5 because we are not perfect and are always striving to improve.
This is a reply to Lini's unreasonable comments. As a clinic we have never replied to anyone's assertions, even when they came from drug-dependent people who simply wanted to get back at a doctor more-concerned with their welfare than the possibility unfavourable online slights. We do not read online comments, but in this case, because Lini advertised her intent, I decided to break our position.
Lini's diatribe needs a reply, and I actually got my first gmail

Manager-Leo is the name he told me!!
The most unprofessional person i have had to ever talk to. I have a complaint and he is screaming at me.
Doesnt want a resolution and asked me to not come to the clinic , its just my fault and NOT the Flawed system.. where we book online and their third party doest communicate with them , confirms with patient without confirming with clinic. I put in my personal info on the online portal , but they did not get anything other than my first name and part of last name from the 3rd party to them!!! Where did all my personal info go??????????? just because you

Can't understand the negative reviews, except for wait times can be long. But as my doctor says, if appointments are to be dictated by a clock, you're dealing with a cab driver not a doctor. Clean, comfortable, pleasant staff. Doctors I've dealt with were very professional and caring.