Pronto
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Pronto
We offer a variety of specialized services for your home, commercial building or industrial project in Calgary & surrounding area. When you need support, you can rely on us to get the job done efficiently so you can get back to your life or work!

Our 24 hour emergency service ensures that plumbing emergencies such as frozen drain pipes or backed-up sewers are addressed quickly and thoroughly so you can rest assured the job was done right the first time!Residential services cover sump pump and septic tank cleaning, as well as clearing any drain pipe issues or thawing frozen water lines so your home can function smoothly again, for a long time.
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At work or at home, if your plumbing isn't flowing well, it's going to disrupt your ability to move seamlessly through your day. That's why we offer 24 hour emergency service that you can count on! Our plumbers are always ready to help you fix any plumbing emergency you may have, with solutions that get the job done the first time, preventing any future issues from recurring.
Reviews (7)
Mil B.
Mil B.
Jan 21, 2022
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They have reviews in google that must all be employees and families, cmon!! do anyone believe that a company 19 years in service has only 21 reviews in google .

Well!! let me give you an honest review from a real customer......

Please hire your 17 year old before you hire this company, they are not in time, the owner is a guy with a lot of anger and hate towards women and to add some excitement to that!! he blackmails and threatens customers.

A picture says a thousand words, so you can read about the great customer service that you will get :))))

I have posted the pictures of the conversations
Larry Sawatzky
Larry Sawatzky
Apr 27, 2021
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I used their services and the owner contacted me the next day. Here are copies of the chat:
Good morning Larry, this is John with Pronto.
Was Ken up to your expectations last night clearing the sewer emergency?
Hi John, first I wanted to apologize for calling you multiple times last night. It wasn't my intention to be annoying but was just handling my tenants interests as well.
Ken was awesome! For someone to come out on overtime after being woken up he was a delight to deal with. Excellent attitude I must say.
He says he will be returning later today to finish the repair and I'm sure he'll
Rene Bretzer
Rene Bretzer
Feb 01, 2021
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The guys know their stuff. Always friendly and professional. Have used them for years at seniors residence in town and have always been happy with the service. Can handle pretty much any drainage or sewer/waste problem you can think of.
Linda B.
Linda B.
May 26, 2020
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Lower bath backup. Paid Pronto $483.00 to camera and clear tree roots. Was told by tech that it should be good for a year or two. That was on March 20th. May 26...same issue happened again. I called them back. The owner is a very rude, obnoxious woman. She told me that drains were not cars and they would not offer any warranty, nor would they give me any kind of a discount to go back and clear what they obviously missed the first time. I tried to reason with her, but, she started yelling over my voice. I told her I found her to be very rude for someone dealing with the public. She told me I was
Marlene Lannigan
Marlene Lannigan
Oct 11, 2017
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We’ve had the displeasure of dealing with multiple sewer issues over the last two years thanks to our kids. We’ve reached out to 4 different plumbing companies to get things fixed as they happened. Pronto was by far the best one. The came to our house really fast, were reasonably priced, solved things quickly and explained to us what is happening with our line and how to prevent future issues. Highly recommend.
Jay M.
Jay M.
Jul 04, 2017
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I called the company number provided because i had some questions. A woman picked up the phone, she was incredibly rude, she yelled at me and hung up. Appears this is the company's owner. I never met the people working there but if the owner is any indication STAY AWAY.
Ryan Heck
Ryan Heck
Oct 19, 2016
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Sam and Joe came to house to do a very small but important job of cleaning out a sump. Very professional and clearly passionate about doing green plumbing rather than chemicals. They left with cleaning everything that needed to be and gave me some suggestions to fix my sewer problem as well. Would definitely call again.