Jack Roush, the founder and owner of Roush Performance, has had a lifelong passion for hot rods, racing, and Mustangs that drove him to create ROUSH Performance Products. I have been bringing my 2019 Ford Fusion here from day one and now my 2021 Bronco Sport. Great service, got me in very quickly for service.
Called me to update how things are going and was very polite and professional along the way. I go out of my way to visit this. The team at Waterloo Ford Lincoln went above and beyond when it came to finding me the right vehicle. They knew just what I was looking for, listened to all of my requests and delivered on all of them.
Called me to update how things are going and was very polite and professional along the way. I go out of my way to visit this. The team at Waterloo Ford Lincoln went above and beyond when it came to finding me the right vehicle. They knew just what I was looking for, listened to all of my requests and delivered on all of them.
Services
At Waterloo Ford we're dedicated to becoming your business of choice when it comes to all things automotive. After all we've been around for almost 70 years!
Whether you come to us for the first time looking to get yourself into the driver's seat of one of our new Ford models or we've drawn you in with our wide selection of pre-owned vehicles, we hope to earn your trust for the long run with our great customer service delivered by the friendliest staff Edmonton has to offer.We're confident in the vehicles we sell, that's why we love being a Ford and Lincoln dealership in Edmonton, AB.
Whether you come to us for the first time looking to get yourself into the driver's seat of one of our new Ford models or we've drawn you in with our wide selection of pre-owned vehicles, we hope to earn your trust for the long run with our great customer service delivered by the friendliest staff Edmonton has to offer.We're confident in the vehicles we sell, that's why we love being a Ford and Lincoln dealership in Edmonton, AB.
Waterloo Ford provides a selection of Demo Driven Inventory, representing new and popular items at competitive prices. Please take a moment to investigate these current highlighted models, hand-picked from our ever-changing inventories! Lightly driven, heavily discounted! These vehicles have been carefully driven by one of our employees up to a maximum of 10,000km.
We will get back to you with a no obligation, no purchase necessary quote and let you decide from there. We take trades on new and used vehicles, and even if you still owe money on your current vehicle we can help you with that as well. I agree to receive periodical offers, newsletter, safety and recall updates from the dealership.
The innovator, the trendsetter, the Maverick. With a do-it-yourself customizable pickup bed, roomy interior and the latest technology, it's the only standard full hybrid pickup in Canada. The Maverick gives you the best of both worlds: compact on the outside, but still big enough on the inside to seat five and store all of your stuff.
Jack Roush, the founder and owner of Roush Performance, has had a lifelong passion for hot rods, racing, and Mustangs that drove him to create ROUSH Performance Products. Prior to ROUSH Performance, Jack wanted to be a pilot in the air force in 1963. Jack had a major in mathematics so the air force put him in the back and he wasn't allowed to actually fly the planes.
Reviews (20)
Anora Kobza
Jan 30, 2022
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Bukola Adebamiro Ifelouwa
Jan 27, 2022
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I saw a page review about Mrs Taisha carson and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $700 I got $6,200 within few day's of investment I was so shocked, with Mrs Taisha carson, your money is 100% secured,. Trust me you have nothing to lose You can contact her via Email:taishacarson021@gmail.com Whatsapp: +1 (910) 502-3651
McKinna Elliott
Jan 25, 2022
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Had an excellent experience! I have been burned by automotive service professionals in the past and I was really nervous to bring my car anywhere. Marni was so helpful: she was able to answer all my questions, was honest and transparent with me, and I felt confident that my vehicle was in good hands. I will be returning for any of my future car needs! Thank you so much!
RRrrr Bbbb
Jan 25, 2022
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Jorge Infanta
Jan 13, 2022
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Last Friday I took my truck for a recall on the latch on doors larch freezing concerns (19N06) and power door lock actuator failure (20M04). Not sure what the team did, but now I am not able to open the right rear door from outside
Is the technician really performing the activity? If so, are they checking if the job has been completely successful?
I am super concerned about the job performed and the service received. I have wasted time and resources to bring and pick up my truck, and now the truck is worse than it was before.
Is the technician really performing the activity? If so, are they checking if the job has been completely successful?
I am super concerned about the job performed and the service received. I have wasted time and resources to bring and pick up my truck, and now the truck is worse than it was before.
Claude Bouffard
Dec 20, 2021
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My wife and I recently purchased a new Lincoln at Waterloo and were very impressed from beginning to end. Chris and Jai were very professional and courteous without making us feel pressured. Jai was attentive, answered all our questions and exceeded our expectations with his in depth accurate knowledge of comparison vehicles in the same class. In the end Jai showed us the service dept and introduced us to the staff so we would be familiar with service booking procedures when required. Overall our experience with Waterloo was by far our best yet when purchasing a new vehicle and we would highly
Bayley Squance
Dec 13, 2021
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Brandon at Waterloo was very reasonable and adjusting to my needs! Hands down the best salesman I’ve ever used. He is very knowledgeable and goes above and beyond to ensure I was satisfied with what I was buying, he was even available 24/7 to chat about details on my purchase, when I come back to upgrade, he will be my go to guy!! I strongly recommend Waterloo Ford and more importantly, Brandon as the guy to talk to!!
Christian Olesen
Nov 18, 2021
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Audrey Johnston
Nov 03, 2021
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Jordan Lee
Oct 28, 2021
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Benozmond
Oct 15, 2021
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We have been using Waterloo Ford for the last two years and have been very satisfied. They helped us with our first car here in Canada and now helped us with our second car. They always make us feel welcome and went the extra mile to make sure we got approved as fast as they could so we could drive away with our new car. Would highly recommend and look forward to many more years of using there services. And big thanks to Brandon, our salesman
Lorna Pederson
Aug 31, 2021
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Very Good service! I am going out of town and Needed a «pigtail» for passenger headlight. I called in the am and they got me in in a couple of hours. Booked an uber to get me dropped Off and picked up. Excellent coordination of services. Thanks very much Colin( excellent Mechanic)Shannon and Marnie.
Leanne A.
Sep 03, 2019
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I phoned them in March 2019 to get air bags for my car due to a recall. Service said they would order them and have them within 3 to 4 weeks. I have called them a couple of times to check in and was told they hadn't arrived. I get an automated call in about July saying have your car in tomorrow morning to replace air bags. I call them back saying I can't make tomorrow morning!!! The service guy then tells me I'm sorry but we don't even have the airbags in...we got them then they were faulty ...not sure why you would have got that automated call!!!! so we don't have
Mary S.
Apr 25, 2019
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After reading some of the reviews I was a little cautious with taking my vehicle here for warranty and regular preventative maintenance. With that said, I've now been to this location approximately 4-5 times and its always been pleasant. The service advisors (Eddy and Marnie) have been good with explaining their processes and keeping me up to date throughout the day. The Lincoln concierge (Shannon) was super friendly and was able to accommodate my booking and use of a loaner pretty quickly. We have also dealt with a sale rep (Ron) in the last week as we evaluated our options for a new vehicle
Gerald L.
Sep 11, 2016
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Kimberly J.
Feb 03, 2015
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VERY POOR ALL AROUND. I have been a 4 year loyal service customer and I would have said you would find no better service than at Waterloo Ford, until I purchased a used vehicle from them. When I picked my vehicle up it had an additional almost 1000kms, rear shocks, a severe smoking issue and some other issues. Waterloo was deceptive throughout the entire sales process. they have fixed some of the problems but have now refused to do anything more. the manager i was originally dealing with has not been with waterloo ford for a few months and was dismissive to my complaints when he was there. I had
Greekgirl K.
Oct 16, 2014
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I bought my Lincoln this past summer and have only good things to say! I was treated respectfully, and had a great sales experience. Ron Bergoine was awesome! He helped me with a great car and was very knowledgeable! I had to bring my car in for service due to me running over a nail months later. The quick lane service was amazing! Super friendly staff, I received a loner to get simple errands done and they even have a cafeteria to grab a bite while you wait. If you need a car, go here! You won't be disappointed by the service, or the selection of vehicles. Waterloo Ford Lincoln cares about
Emily B.
Mar 20, 2014
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Unfortunately, over the past two days we have dealt with very poor customer service from Waterloo Ford. I am always hesitant to take my vehicle into the dealership for maintenance because it often takes longer and seems more expensive. However, we gave it a shot.
I could write a few pages on what went wrong, but the key issues were the dealership taking 2 days to complete something that should have taken a few hours (and we had a 7:15am appointment, giving them plenty of time) which ended up with us having to take the truck back for a second day. The courtesy shuttle failed to pick my husband
I could write a few pages on what went wrong, but the key issues were the dealership taking 2 days to complete something that should have taken a few hours (and we had a 7:15am appointment, giving them plenty of time) which ended up with us having to take the truck back for a second day. The courtesy shuttle failed to pick my husband
Don N.
Aug 02, 2013
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I quite like the appearance and the atmosphere of this newly renovated dealership. I may be slightly biased to this one as I spend more time here then others.
I have only dealt with service once but it was very pleasant when I did. I had a problem with a car I was taking and they came out and fixed it up right away.
The sales team seems excellent also, very similar to most dealerships if you are not there for a couple months some faces change but they seem well trained. They great you as you walk in and offer you information or even a drink. There is one face I love to see there because I
I have only dealt with service once but it was very pleasant when I did. I had a problem with a car I was taking and they came out and fixed it up right away.
The sales team seems excellent also, very similar to most dealerships if you are not there for a couple months some faces change but they seem well trained. They great you as you walk in and offer you information or even a drink. There is one face I love to see there because I
Bala C.
Nov 04, 2011
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Recently drove a friends brand new Acura MDX and was stunned by the smoothness! That made me realize that my 2004 Ford Exp was giving me a feel of driving a 'lorry' (google if you dont know what). Something definitely not right with my Exp. even if my friends is a brand new luxury SUV. I realize I was hearing a constant annoying humming when the vehicle is moving and was also feeling rough. This was not something new, but has been there for a while, say for about more than couple of years, only it became more annoying now. How my service center missed it, when I take it for regular servicing
