Francis Plumbing & Heating
Call now
Call now
Website
Call
Francis Plumbing & Heating
Francis Plumbing & Heating is Ottawa's Gold Standard for Service Excellence in HVAC & Plumbing Since 1933!. As an essential service provider we have safely and successfully worked through this pandemic - partially due to our very strict safety protocols but mostly due to our amazing team of experts who share our mission statement "We are only in business to serve our community and provide for our families".

Instead of taking time off when the pandemic hit our team of experts took that mission statement to heart and went out to serve our community. Whether it was dropping off groceries or supplies to people in need on their way home after work, or bringing a coffee to someone isolated with no local family - our team was there and we couldn't be more proud of them.
Services
Plumbing services are about more than just plumbing; it is your health, your home, your family and the very water you drink. Our licensed and insured plumbers can provide you with. Residential Heating services include both Boilers & Forced Air Heating (HVAC) in addition to the latest in high efficiency Heat Pumps & Hybrid heating systems that work both with forced air and hot water or radiant floor heating.
Francis Plumbing & Heating takes great pride in the services we provide to you, our neighbors in the Ottawa region. We welcome ALL feedback from our customers whether positive or negative as this information allows us to continue making improvements.

No company is flawless, but we strive to be the very best Plumbing & Heating company in Ottawa and thus we depend on these comments from our customer in addition to backing up every job that we do with our unmatched customer satisfaction guaranty.See our Guaranty & Code of Ethics for more details about our customer satisfaction guaranty and our commitment to you.
Licensed plumbers serving you in the Ottawa region since 1933 including Nepean, Barrhaven, Manotick, Kanata, Stittsville, Dunrobin, Greely, Carp, Gloucester, Orleans and surrounding area. At Francis Plumbing & Heating we pride ourselves by staying on top of the latest advancements in the plumbing industry.
When it comes to leaks you want the plumbing service experts at Francis Plumbing Ottawa. Since 1933 we have been repairing plumbing leaks and preventing them with upgrading plumbing lines, plumbing repairs, leak fix, repair leaking toilet, sink leaking repairs, pipe leaking repairs and more. Have a water leak - we fix it!
There is nothing more frustrating than blocked drains and they usually happen at the worst time possible - like the holidays when you have company over and the toilets are backing up! Let the experts at Francis Plumbing & Heating unblock those drains for you using the professional tools that cut through the worst block drains.
Reviews (7)
Sue MacGregor
Sue MacGregor
Jan 11, 2022
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness
We had an emergency situation and the Francis Team (Josh and Kyle E) were amazingly. We discussed the situation with the manager and he sent them right away to help us install a new on demand hot water tank. They were professional, efficient and very skilled at their work. We are extremely pleased!
Service: Install water heater
Gary Goodings
Gary Goodings
Jan 08, 2022
Report
I had a problem with a leaking tap in the basement and contacted Francis Plumbing for the needed repair or replacement.
The company offered an appointment, then confirmed the scheduled time by email and phone. The plumber arrived on time and gave an estimate for cost and date for replacement.
The replacement was carried out on the next visit.
The cost was as expected and the taps are good for another many years.
The company’s attention to the customer both in person and phone,emails was outstanding and greatly appreciated.
Barry Kung
Barry Kung
Jan 01, 2022
Report
Had Terry come out to do a maintenance our furnace 2 days before Christmas. During the inspection he detected a CO leak and a crack on the heat exchanger. He was able to call back to the office make sure there was a replacement furnace available and got us a quote right away.
With Marie coordinating things at HQ, Josh and Kyle was out the next day on Christmas Eve installing our new high efficiency furnace. Glad Josh was on this job because he installed our new A/C in the summer of 2020, during one of our Ottawa heat waves.
Definitely recommend Francis Plumbing & Heating!
Natasha Pedersen
Natasha Pedersen
Nov 21, 2021
Report
Graham and Kyle were excellent technicians who walked me through a very complicated hot water heater installation. They were on time, very professional and answered all questions. They supplied us with space heaters to ensure we stayed warm during the installation. They even discovered a propane leak and made sure to set up a repair in the coming days. Excellent service, I will continue to work with Francis plumbing!
Kaitlyn came to fix our propane leak a couple days after our installation. She did a great job was on time and efficient! Great service.
Sherill B.
Sherill B.
May 06, 2021
Report
I have always been impressed by Francis Plumbing and Heating . Yesterday, I called with a rather unusual question about the cost of service. I told Don that I was asking for a relative who lives in another city. Obviously, this was not a case where Francis would do the work. Don provided a full response to my very unusual request quickly and willingly. More evidence of the great customer service provided by Francis!
Laith Bustani
Laith Bustani
Apr 09, 2021
Report
Francis Plumbing & Heating has impressed me with their courteous and professional service from initial quote with advice that saved us hundreds of dollars and felt more like a masterclass in heating and ventilation than a sales pitch (thanks Ray) to follow-up communication without pressure from Ray and Jeff, to personal-touch front-office booking and communication, all the way to COVID-19 precautions during installation and obvious pride of workmanship from the technicians involved (Jeff, Ian, and Jordan H). The prices are fair, and competitive. The quality of the workmanship is top-notch. The
Jennifer P.
Jennifer P.
Sep 12, 2015
Report
We had to get our hot water tank replaced recently. Not because there was anything wrong with it (it was still working fine with no leaks) but because it was 13 years old and our home insurance company told us that if we didn't replace it they would no longer insure us for flooding or water damage.

We called a few places to get quotes and while Francis Plumbing and Heating was the highest quote, they seemed to us to be the most competent and they had an A+ rating with the Better Business Bureau, so we went with them.

Overall, we were very satisfied with them. Their technicians are outstanding