I called with questions, and even though they weren't going to be able to help me at their bank, Jessie helped me figure out another solution. Greatly appreciate the good customer service. We take our member relationships very seriously, if you have a member concern please contact us. Please note, extended hours of operation can be available upon request.
Please contact us to make arrangements. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible. The Energy Credit Union Limited is a credit union that is regulated in the province of Ontario through a comprehensive regulatory framework which involves the Ministry of Finance, the Financial Services Commission of Ontario (FSCO) and the Financial Services Regulatory Authority (FSRA), formerly the Deposit Insurance Corporation of Ontario (DICO).
Please contact us to make arrangements. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible. The Energy Credit Union Limited is a credit union that is regulated in the province of Ontario through a comprehensive regulatory framework which involves the Ministry of Finance, the Financial Services Commission of Ontario (FSCO) and the Financial Services Regulatory Authority (FSRA), formerly the Deposit Insurance Corporation of Ontario (DICO).
Services
We are committed to ensuring our members receive personalized service and exceptional value. The Energy Credit Union Limited hereinafter referred to as "The Energy Credit Union" or "TECU". Welcome to an exclusive financial institution that has been meeting our member's financial needs from start to finish for over seven decades.
The Credit Union was founded on democratic principles, to provide savings and loan facilities for the members and their immediate families, and includes employees from all areas of our bond, management as well as union as well as the loyal members who retain their connection in retirement. The Credit Union continues to prosper and grow, and now boasts a membership of over 4000 with assets in excess of $85 million.
Keep current with all regulations, policies, and trends in order to make sound critical decisions. Attend and/or complete relevant annual training seminars/sessions (seminar costs) will be - reimbursed by the Credit Union). Upon completion of all training seminars provide a brief presentation to the board in order to - expand that training to the entire board.
We at TECU are also interested in your safety, whether it is the safety of your deposits, the safety of your identity or your personal safety. TECU staff participate throughout the year in various volunteer and fundraising activities in many of the communities where our members not only work but live as well.
Reviews (4)
Mark Y.
Nov 16, 2021
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I have been a member of the Energy Credit Union for about 30 years. In all these years I have enjoyed an excellent banking relationship with them. Staff are always professional and courteous. I appreciate the awesome customer service I receive here. Staff members are always willing to make suggestions and provide banking solutions which work in my favour. The Energy Credit Union offers personalized service that banks can’t match. Special shout-out to Nicole, Mark, Marcia and Miriam for always providing service excellence!!
Kitkat Kisses
Aug 26, 2021
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This company is nothing but an under performer which has no clue on how to scale up and compete in today's modern, tech driven world. Everything is literally all over the place and they can't even put a stop to their shrinking membership. The people who work here have no idea how to do their jobs well and how to boost this company to be in the ranks of high performing credit unions.
Patty Anne
May 03, 2021
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Alli Frost
Dec 23, 2019
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This is an unknown, low ranking credit union which is too old fashioned to stream line and improve their workflows. It's too backwards moving to operate as a paperless company. Don't waster your time working here. Management is condescending and unprofessional, and is in dire need of training on how to be good leaders.
