Northern Protocol
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Northern Protocol
If you're from the Alliston area and need computer repair, trust it to Northern Protocol Inc. We've been fixing computers for Alliston clients since 2000 out of our Barrie office, making computer problems disappear with our "we fix it or it's free " guarantee. Trust our fully diversified and highly qualified service team to work hard to help you.

Every computer repair technician you work with one on one is a caring professional backed by the support and knowledge of our entire team of veteran computer geeks. Northern Protocol is a shining example of how top notch companies should operate. Fabulous customer service, highly skilled, competent people and best of all they are a real pleasure to work with.
Services
You may not have heard of us, but we've been in the computer repair and sales business a long time. Northern Protocol Inc. was incorporated in 2000. What started out as a dream by an extraordinarily gifted computer geek living in poverty exploded into the Barrie area's leading computer repair depot that would spearhead change in the industry by an unprecedented "we fix it or it's free " guarantee.
When your computers stop working, you're losing money by the minute. This is not something any Alliston business wants to do. We understand that. Since 2000 we've been keeping businesses up and running with our effective and efficient computer repair and services. When your computers are down, you're down.
Laptop repair is a delicate operation and requires a lot of experience to pay careful attention to detail. It's so easy to break a little clip or over-tighten a screw and cause expensive damage. We know, we've seen the results of cheap laptop repair, time and time again. We've repaired more laptops than anyone else in the County.
It's really hard to find good Mac repair in Alliston. Until now you had to drive all the way to Barrie. That has changed. We're very pleased to offer you expert, reliable and cost-effective Mac repair right in downtown Alliston. Whatever type of MacBook or iMac you have we can fix it. In fact we can get Mac parts that most places can't, especially obsolete parts.
There was a time, not so long ago, when you had to either drag your computer in for repair or have one of our technicians come to see you. The reality was that internet communication wasn't fast or reliable enough to do it any other way. Thankfully times have changed and in most places that's no longer the case.
Reviews (10)
Steve Fillery
Steve Fillery
Nov 15, 2019
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Based on previous reviews, I was under the impression that using this service would be quick and efficient, but it was not the case. I took my computer in on a Tuesday and was told it would be next on the "bench" for review the following day and that I would be contacted in 24-48 hours for follow up. I waited until Friday of the same week before I personally called to be told it had been sent to another site and that the diagnostic tests that had been run and the issue was determined and was asked at that point if I wanted to go ahead. Fast forward to Thursday of the following week and that is
Carol Homersham
Carol Homersham
Aug 23, 2019
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Niko is a prince of a computer specialist. Knowledgeable, fast, pleasant, patient; I'm a thousand years old and he answered all my questions. He is my today's hero!!!
Hardy Deifel Hardman
Hardy Deifel Hardman
Aug 10, 2019
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Very pleased, Niko did an excellent job and got my company computer up and running again!. As good as new! Thank you Niko!
Alex Nott
Alex Nott
Jul 30, 2019
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Nikko stayed very late on a Friday night to complete my order. His efforts were much appreciated so that I could meet my deadline
Weight Loss Guinea Pig
Weight Loss Guinea Pig
Jul 18, 2019
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Very friendly staff that actually care about the services they provide. If you want super fast impersonal customer service, go to a faceless big box store. If you want personal attention and friendly, professional service, go to Northern Protocol. Support local businesses!!!
Byron Torres
Byron Torres
Jul 14, 2019
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Derek did an amazing job getting an old iMac 27 up and running again. Awesome service!!!
Will Catt
Will Catt
Jul 11, 2019
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Niko was very helpful, quick and efficient. Had the answers I needed was honest and fixed up my computer with ease and it was affordable. He told me what I needed and what I didn’t. Would very much recommend.
Stephan Kewarth
Stephan Kewarth
Nov 10, 2017
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Very pleased with the customer service we received at Northern Protocol. in Alliston. Kyle was amazing. Always very polite and professional & patient. We have used Northern Protocol many times and are always extremely happy with the service.
Marianne Denhaan
Marianne Denhaan
Oct 10, 2017
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Outstanding customer service!!! Would highly recommend! Computer hard drive went down. Kyle was extremely responsive, diagnosed the issue and repaired it quickly. Found him very knowledgeable. Reasonable prices. If your computer needs fixed this place will not disappoint! Oh and if they don't fix it, it's free! Thanks Kyle for your excellent service and work!
Matthew Ruttan
Matthew Ruttan
Jun 17, 2017
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Northern Protocol helped me with a bunch of things. But what I appreciated most was that they didn't talk down to me or make me feel weird for not being a computer expert. They were sincere and just wanted to help as quick as possible. I keep recommending them. Thanks!