R-U Computing
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R-U Computing
R-U Computing has been providing computer service in Nanaimo, BC since way back in 1993 (that's right - since the Windows 3.1 days). And while computers sure have come a long way since that time, one thing hasn't changed: our commitment to providing the best customer service possible. Thanks to our customer-first approach, R-U Computing brings in clientele from both near and far to have their computers serviced.

We take great pride in knowing that we have attracted loyal customers from all across Vancouver Island and the Lower Mainland of British Columbia, as well as those right here in Nanaimo. Thanks to everyone who voted for R-U Computing in the Nanaimo News Bulletin's 2021 Best of the City poll.
Services
By providing our customers with honest, transparent computer repair and maintenance services, we've built a loyal customer base and a reputation for getting the job done right, and on time. R-U Computing is based in Nanaimo, BC, but many of our customers come from neighbouring communities, both north and south.
Almost every computer system accumulates unwanted software and bugs over time. While most of this 'junk' is harmless, it will inevitably contribute to declining performance and 'quirks'. If your computer has become slow in general, or stubborn with specific tasks, we have the tools and experience to restore its proper, unhampered operation.
Reviews (10)
Taal Ond
Taal Ond
Jan 22, 2022
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Very friendly staff!
My laptop wasn't working anymore and I desperately needed it for studying. I tried everything.
Luckily I found this place and I got the call that it is repaired before I even got home!
I'm very glad I came here, thank you for your friendly service! :)
I definitely recommend it!
Patrick
Patrick
Jan 05, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
I emailed them with an issue related to computer documents. They solved the problem quickly via email at an extremely reasonable charge for the service. They also gave me direction on how to correct the issue on my own. Awesome service. Thank-you!
Cole Fehr
Cole Fehr
Jan 03, 2022
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I have been going here for a few years now. Craig is awesome. Knowledgable, friendly, hard working, and reasonable. He has helped me with all of my desktops and laptops, as well as he is the go to guy for the rest of my family. Frankly I don't think he charges enough with the amount of work he does. One of my laptops had a unique issue that caused it to not start up every time it updated. I fought with it for several months. He worked on it for several days giving me updates over the phone, working on it even in his off time. He fixed the issue and its been working great for the past year now,
Chrys LoScerbo
Chrys LoScerbo
Dec 05, 2021
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I've gone to R-U numerous times over the last decade and can't say enough good things about their customer relations, quality of service and thorough support for my understanding of best practices for after my problem is resolved. In the last month Craig supported my needs for 2 separate issues. He first ensured to fully understand the issues, presented all the likely possible outcomes he may find and answered any further questions I had. When resolved, he again walked me through what happened, why and ensured I was confident leaving.
Thank you Craig for your help and generosity!
Russel Dagley
Russel Dagley
Dec 02, 2021
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Positive: Professionalism, Value
By far the best computer shop in town! Craig is great at what he does and is just an all around great guy to deal with. I will not go anywhere else and I highly recommend them to everyone.Thanks for the great service guys!!
Thomas Molineaux
Thomas Molineaux
Nov 04, 2021
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Very professional service, good industry knowledge. My business' office runs on their hardware, very reliable. Excellent communication throughout every interaction. Highly recommended.
Jules Jules
Jules Jules
Nov 02, 2021
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I'm a clutz in 2 years Dave has replaced 3 screens for me 😎
Both Craig and Dave offer friendly honest service. Good
Prices. Purchased inexpensive pcs too, they always offer helpful advice, software or hardware issues. Thanks guys!👍
Claire K. Roy
Claire K. Roy
Oct 02, 2021
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Just spoke with Craig about the world of PC laptops as it's new for me. He was very helpful with useful information on buying a laptop. Very good customer service.
Ladona Pinder
Ladona Pinder
Sep 25, 2021
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Amazing customer service, friendly, competent, fast and efficient computer repair. Very fair prices too! They have my business for all of my computer needs.
Voice In The Trees
Voice In The Trees
May 20, 2021
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This was probably one of the best customer experiences I have had in a long time. Knowledgeable without being condescending, friendly with a true desire to help solve the issues. And the pricing was very reasonable. I would absolutely recommend this company to anyone looking for assistance with your computer needs.