Established in 1925, the business has been family owned and operated through 4 generations. See the experts at Stevenson's Shoe Clinic for all your footwear and leather repairs from A to Z. Stevenson's Shoe Clinic carries an array of shoe care products, shoelaces and custom fit orthotics. Shoes don't really grow on trees.
Recycle your shoes by repair. Bring your injured footwear to the experts at Stevenson's Shoe Clinic, they'll make them like new. Your store has been repairing my shoes for decades and for that I'm very grateful. It's a Victoria institution and may you continue to serve the community for many years to come.
Recycle your shoes by repair. Bring your injured footwear to the experts at Stevenson's Shoe Clinic, they'll make them like new. Your store has been repairing my shoes for decades and for that I'm very grateful. It's a Victoria institution and may you continue to serve the community for many years to come.
Services
The experts at Stevenson's Shoe Clinic can do any footwear repair from A to Z. Bring in your shoes, heels and boots. Stevenson's Shoe Clinic experts can replace or repair damaged soles and heels, correct an improper fit, and much more. Stevenson's Shoe Clinic is proud to be a fully authorized Vibram sole dealer.
Stevenson's Shoe Clinic carries complete lines of off-the-wall custom orthotics featuring in-shop, "try em' before you buy em'". Ranging from only $15 - $40. Orthotics are designed to reduce the risk of foot injury, make foot motion more efficient, or to correct anatomical imbalances that lead to pain throughout the feet, legs, hips and back.
Stevenson's Shoe Clinic has a wall covered in shoelaces of varying thickness, length, material and colour. Maximize your foot comfort with the right shoelaces for any footwear: dress shoes, casual shoes, runners, boots, lace-up heels, and more. Take advantage of our in-shop measure to ensure a better fit before you buy them.
Various substances have been used as shoe polish for hundreds of years. In these modern times, Stevenson's Shoe Clinic carries only the best polish for your shoes. Stevenson's Shoe Clinic offers an extensive array of shoe polishes of different brands, types and colours. Available are waxes, pastes and creams.
Simply mail your damaged footwear to Stevenson's Shoe Clinic. Include a return addressed and your day-time phone number. One of the Stevenson's Shoe Clinic experts will call you to discuss the necessary repairs. Then leave it to Stevenson's Shoe Clinic, and your footwear will be mailed back to you like new within 3 days.
Reviews (9)
Jane Reddington
May 03, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I contacted Dennis at Stevenson's about resoling my Blundstone boots. Within a week the boots were returned to me by mail and the resoling on the boots is perfect. I am delighted and highly recommend this business for all your shoe needs. Happy on Gabriola Island!
I contacted Dennis at Stevenson's about resoling my Blundstone boots. Within a week the boots were returned to me by mail and the resoling on the boots is perfect. I am delighted and highly recommend this business for all your shoe needs. Happy on Gabriola Island!
Julia R.
Apr 28, 2021
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Liz Busch
Feb 17, 2021
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David W.
Dec 15, 2020
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Used to bring shoes here all the time for repair. Generally quick service and decent customer service with the lady. Most recent visit was absolutely garbage. The guy at the counter said I asked too many questions (I asked 2 questions about sole options available). He literally throws his hand up in the air and says that’s it too many questions and storms into his office and shuts the door! Seriously? Taking my business elsewhere!
Calvin Simpson
Oct 03, 2020
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Extremely rude service. The customer is always wrong is the mantra here. Don't ask more then one question in a polite tone or risk condescending/rude behaviour. As for the quality of cobbling, resoled a pair of desert boots awhile back that was acceptable work but not for the price point. If you are looking for shoe care products for high-quality leather footwear- collection of polishes and conditioners/renovating products are cheap.
WildernessIsle Photos
Jan 28, 2020
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Brought in a shoe that another repair shop told me was impossible to fix (something to do with the interior support wall). Staff was polite and said they could fix the shoes but it would cost about $80 and the shoes looked like they might be similar value. They were right, for me the repair would not be worth it. I appreciated their honest assessment, giving me a chance to make a decision in my best financial interest, without them pushing for the sale.
Alon Soraya
Jul 05, 2019
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In my experience this shop did not stand behind their work. It took three tries to re-sole my boots. By the end they badly scratched the leather and the boots don’t look good at all.
In between repairs the soles fell off while was on a backpacking trip so I had to buy new shoes and carry the old ones around for weeks.
When I got back to Victoria and explained the situation they showed no understanding still billed me full price for the repair that should have been done in the first place (for some reason they didn’t replace the entire sole the first two times.)
In between repairs the soles fell off while was on a backpacking trip so I had to buy new shoes and carry the old ones around for weeks.
When I got back to Victoria and explained the situation they showed no understanding still billed me full price for the repair that should have been done in the first place (for some reason they didn’t replace the entire sole the first two times.)
Liz Goldstein
Oct 27, 2017
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So, someone had recommended them to me. I had two really good pairs of shoes (from Germany) that I thought were worth fixing. They were pretty pricy and good quality, so I didn't want to throw them out. The customer service is definitely not the best, if you like someone friendly. I personally don't care much about that, because it's a shoe clinic, not a restaurant, but fixing the shoes was $100. Now, I don't know what new soles cost, but 100 seemed a bit much for one pair. The other pair just needed some glue. I was mostly unimpressed that they really didn't put any effort into it for that much
Lorelee Heinz
Jul 03, 2017
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I was looking to have a couple of pairs of shoes “lowered” and a new set of heels put on my favourite 25 year old shoes. It was recommended to me by a very reliable person, who deals in leather, to go to Stevenson’s Shoe Repair. I am extremely happy with the results. The professionalism and efficiency in which the shoes were completed was top notch. I would highly recommend their shoe services.
