Testimonial: Thanks to Sandra for her expertise and her sensitive handling of what is not an every day insurance situation. I was much appreciative of her prompt response to my email and her attention to the matter. I have dealt with Cody Malcolm with Crossroads for about 3 years now. On every contact I have found Cody to be extremely personal, professional, knowledgeable and prompt.
These qualities have served me very well in meeting my commercial insurance needs. Cody is extremely accessible and genuinely concerned to provide products beneficial to me as a consumer. He has also on occasion provided help with my personal insurance even though it isn't his department. He has always accommodated my needs financially when it comes time for payment and his sincere personal interactions makes each experience very pleasant.
These qualities have served me very well in meeting my commercial insurance needs. Cody is extremely accessible and genuinely concerned to provide products beneficial to me as a consumer. He has also on occasion provided help with my personal insurance even though it isn't his department. He has always accommodated my needs financially when it comes time for payment and his sincere personal interactions makes each experience very pleasant.
Services
Crossroads Insurance has been part of Winnipeg's insurance landscape since 1972. From humble beginnings, we've grown to serve the community with two offices, in the north and south ends of the city. We take our commitment to our customers in earnest, served by our family of dedicated employees and the trusted insurance companies we represent.
We're here for you when you need us most. When you have a claim, we understand how important it is to have it assessed and resolved as quickly as possible. If our offices are still open please contact us directly so we can walk you through the claim process. Take photos or video of the contents of your home, receipts for big ticket items and your insurance policy and store them off-site or in a fire-safe box or container.
What's your flavour? We offer Homeowner, Cottage, Condominium, Tenant, Business, Watercraft, Life, Health, Disability and Travel Health coverage. For your convenience, Crossroads Insurance can still handle the majority of your MPI Services/Autopac, Home, Business, and Life insurance needs over the phone, by email, or online.
Reviews (11)
P. Harms
Dec 27, 2021
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Calvin Tang
Oct 02, 2021
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Dan Arnal
Dec 20, 2020
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I have been dealing with Cody Malcolm of Crossroads insurance for the past 3 years. I cannot provide enough positive feedback on how he has conducted his business with me. He is professional, knowledgeable, adaptable, very prompt in returning messages but even more importantly he always provides a personal human element to each interaction. As a commercial provider he has exceeded my needs for information and products but he has also taken the time to assist me in my personal home policies. He is always pleasant to deal with. I maintain a small list of contacts I would refer to family and friends
Katie B.
Nov 17, 2020
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Maria
Nov 11, 2020
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Crossroads insurance has been my go to insurance provider for as long as I’ve lived in the area and service is great.
Today when I got there I noticed the signs as you can see in picture, but also I noticed that the curtains were almost all the way down and you really can’t see if there’s the maximum amount of people without opening the door.
Today when I got there I noticed the signs as you can see in picture, but also I noticed that the curtains were almost all the way down and you really can’t see if there’s the maximum amount of people without opening the door.
Chris Mendoza
Oct 10, 2020
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Kelly Rock
Jun 23, 2020
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I have been dealing at Crossroads Insurance for many years...and particularly with Tiana M. Every time I had insurance or MPI-related questions, Tiana provided detailed and immediate information...and also took the time to discuss options and additional advice. She is extremely professional and at the same time makes the transaction fun and enjoyable! She is super friendly and makes you feel at ease with any transaction you need to complete. She is uber efficient and genuine in her role as an advisor. I have recently moved and, even from another province, she is quick to jump to my assistance to
Geoff Gelley
Nov 15, 2019
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Jo D.
Sep 23, 2019
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I always renew here. Staff is generally fast and friendly. However, when I went in today, no one greeted any of the 7 people who came in (they just awkwardly looked around and tried to find a place to sit/stand). Additionally, when I had my photo taken there was no counting down, and I expect it will look as bad as it felt.
Edithe Marcel
Dec 28, 2017
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TJ and his team of many have been taking care of our business and our home insurance for the past 14 years. They deal with a variety of insurance providers giving them options which in turn give their customers exactly what they need and want. They are always there to answer our questions and if the individual doesn’t know the answer - they find… someone who does - in a timely fashion. We have sent our children to Crossroads for their own insurance needs as we trust they will also be in the best hands.
We also go to pay our autopac and licenses. There are always at least 2 people at
We also go to pay our autopac and licenses. There are always at least 2 people at
Alex Cross
Oct 18, 2017
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After speaking with Crossroads, I am not banned from purchasing insurance from them. I have renewed a new policy and I am glad that the situation has been rectified. I believe that having customers be aware of auto-renewal policy or to offer an opt-out (one year only) policy would make things much easier. Very friendly customer support though. Thank you.
-- ORIGINAL REVIEW BELOW 1/5 Stars --
Terrible company, avoid! Decided not to renew policy at the end of the year. Crossroads stated that they sent registered mail regarding a "cancellation form" and therefore renewed the insurance, without my
-- ORIGINAL REVIEW BELOW 1/5 Stars --
Terrible company, avoid! Decided not to renew policy at the end of the year. Crossroads stated that they sent registered mail regarding a "cancellation form" and therefore renewed the insurance, without my
