Pilon Family Funeral Home
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At the Pilon Family Funeral Home we want to help you understand what is known today as our Service Charges. To help you understand Funeral Costs we have prepared an outline of the categories that make up a funeral account. We pride ourselves on the functionality and appearance of our facilities. We are constantly updating and improving our premises and equipment to keep our facility within the highest of professional standards.
Services
At our funeral home, we understand the importance of family. We believe in treating your family as we would our own. To do that, it's best you know a little about us first - please explore this section so that you may learn about our caring staff, our beautiful facilities, and our history of service.
Our Firm was established by Clem and Doris Smith who first opened the doors of the then Smith Funeral Home in 1966. Their objective was to offer area families a new, modern facility in a time when funerals were very well attended and when much emphasis was placed on religious beliefs and practices.
We stand behind our reputation and will continue to serve our community with the values instilled by our funeral directors. The history surrounding the building at 50 John Street North, Arnprior, spans over 5 decades in the funeral business. Before the conversion, this illustrious building was originally constructed as a private home and belonged to the Byrne family.
We pride ourselves on the functionality and appearance of our facilities. We are constantly updating and improving our premises and equipment to keep our facility within the highest of professional standards. Whether it is our Chapel, Visitation Rooms, Coffee Lounge, or Reception Facilities, the flexibility of our layout allows us to accommodate a broad range of services.
Your impression of the quality and value of our services is very important to us. We respectfully ask for your assistance in evaluating the services we provided, as this will enable us to provide the best possible care to others who turn to us in their time of need. We invite you to use the form provided to leave your thoughts and comments for our testimonials.
Reviews (10)
LyndaDave Smits
LyndaDave Smits
Oct 16, 2021
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Thank you for the wonderful funeral we recently attended for Peter Chusroskie. From being made feel welcome on Wednesday evening to the luncheon on Thursday, you obviously take great pride in your family business. André also needs to be commended for the passionate service he lead for Peter. It was simply a beautiful send off.
Thank you once again,
Lynda & Dave Smits
Colette Denis
Colette Denis
Aug 17, 2021
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Andre and Phil Pilon have given us amazing professional support in our time of need. They were very sympathetic to Dianne and Colette. We appreciate all that they have done for us. They have gone beyond the call of duty. We highly recommend pilon funeral home.
Love Dianne, Colette
Todd Charlebois
Todd Charlebois
Jun 12, 2021
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The Pilon Family are all that you could hope for during the most painful of moments. Dad Andre and son Phil are exceptionally caring, dedicated and professional. From my first call, when Andre answered his own phone, through every step, their compassion, empathy and guidance helped us through. They ensured that our farewell was personal, elegant and beautiful. You and your loved ones are in the best of hands with the Pilon Family.
Tammy Lucas
Tammy Lucas
Feb 08, 2021
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You are all just amazing! It is apparent that you put your heart and soul into patiently working with your clients, and that you truly care about honoring the person who has passed, while taking care of their family members who feel overwhelmed with sadness and loss. From the first email and call to discuss our situation, to the night that we lost my mom, the meeting to discuss our wishes, to the openness and patience to our needs, to rushing my necklace so that I would have it in time to head back home, to the ongoing support and guidance that André, Phil and Gina have provided our family, we
Debbie Kargus
Debbie Kargus
Jan 11, 2021
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We were so impressed with the level of attention and focus from Andre, Gina, Phil and Shawn. They provided professional, yet caring and compassionate support during our time of grief. Their attention to personal detail for the funeral arrangements was incredible, creating a loving send-off for our mom. Our family highly recommends Pilon Family Funeral Home.
Jason Oake
Jason Oake
Dec 06, 2020
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The sudden passing of our young daughter left us lost, confused and a host of other emotions. The compassion that Andre, Gina, Philip and all the staff at Pilons family funeral home was very professional and comforting. They truly care for each and every person who walk through their doors. Above all else, they strive to guide families through the hardest times they'll endure. Our Jaiela was presented exactly as she was in life. From her beautiful hair, to the clothes she wore. We can't thank them enough for all they did, and continue to
do for my family. Through our loss, we gained a friendship
Carolyn Ring-Ade
Carolyn Ring-Ade
Nov 23, 2020
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André, Gina, and Phil are consummate professionals and very kind people. As soon as I heard André's soothing voice on the telephone, I knew that I had made the right choice. My dear Dad's service was perfect in every way and tailored to his personality and interests. I cannot recommend the Pilon Family Funeral home highly enough. Tip: Gina's aftercare service saved me days of time and paperwork.
Marion Dodds
Marion Dodds
Aug 10, 2020
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Our family were extremely pleased with the service provided by Pilon Family Funeral Home . The staff are all so professional and friendly. Andre had the service for my husband and gave a heartfelt personal message. My husband's wishes and requests were all carried out.
Gina was a great help to us with all the after care tasks that are required and her assistance was invaluable.
James Francis
James Francis
Jul 23, 2020
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We cannot say enough about the manner in which Andre looked after our needs after the sudden passing of a family member.
Andre explained our choices but left the decision up to us and never tried to steer us in another direction. He was compassionate and soft spoken and answered all our questions.
The after care provided by Gina was second to none. She looked after many items, some of which we hadn't even thought of.
We highly recommend Pilon Family Funeral Home.
Jim Francis & Family
Judi Banville
Judi Banville
Jul 16, 2020
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With the recent passing of my Brother, our family was faced with the task of making final arrangements and decisions with no prior experience.
We entrusted the job to the Pilon Family Funeral Home. Right from the first phone call, Andre conveyed to us, a sense of compassion, calm and trust that put us at ease immediately. He wholeheartedly respected our wishes and budget restrictions in a down-to-earth manner.
Pilon Family Funeral Home took exceptional care of my family at a time when we were vulnerable and unsure and they will definitely be my "go-to" choice for future needs.