Polo Travel

I never write reviews but Rosie at Polo Travel goes above and beyond to ensure her clients receive the best experience possible. Rosie is quick to respond to everything. This includes planning your trip and/ or supporting you with all COVID 19 travel concerns. She has a wealth of information at her finger tips and if she doesn't know the answer she spends whatever time it takes getting it for you. During the pandemic Rosie has spent over 24 hrs at a time on hold with airlines in order to support her clients. I know from personal experience that she does whatever it takes to ensure her clients

Positive: Professionalism, Quality, Responsiveness, Value
Amazing travel agency and people! Great prices and work in any budget!

My family friend also bought tickets here and Patricia was the person who helped her 👎sadly this lady booked a trip for a family with kids in February 15 and the trip was suppose to be for March break week.My friend was even welling to go in February but Patricia never advise the family of dates or times. My family friend never got a check in email nothing not even a concerned call as to why the whole family wasn't at the airport.
My friend bought the tickets in December went in to the office twice in January and now my friend a business owner for over 10 years is being told that she wasn't

Do not recommend going here! My father bought a ticket here and the woman Patricia didn't care to mentioned the luggage was not included! So how does she think that he is going for 2 weeks and don't buy a ticket with luggage included??? In what world would he not need luggage for 2 week trip!!! He ended up having to pay EXTRA FOR THE LUGGAGE ON TOP OF THE TICKET!!! Don't go here it is cheaper to buy it yourself!!! If I could I would give 0 stars.

As someone who used to book travel myself online only, I never really saw the need for a travel agent until I was referred to Polo Travel. The staff at Polo Travel is extremely knowledgeable and provided me with the assurance I need as I planned my family vacations. It’s one thing to read reviews online, but having the expertise from someone who has first hand knowledge about a variety of travel destinations, resorts, beaches and amenities was awesome! Not to mention the assurance of having someone to contact when we have questions or concerns is priceless. The staff at Polo Travel is thorough

Kudos to the team at Polo Travel! My parents and now me and my family have trusted Polo Travel for all our trips over the past 30 years and have always been 110% satisfied. From nation-wide to international trips, they have always delivered outstanding service and results - giving my family the gift of beautiful travel memories.
Thank you Polo Travel for your consistently friendly and outstanding service and I look forward to many more years of travel with you by our side!

Big thank you to Rosie for being so patient and understanding in dealing with trying to cancel our trip during this coronavirus- she worked with the tour operator to get me to best option available. I would highly recommend Polo Travel.

I booked my wedding group with Myriam Contreras from Polo travel. She made this whole process easy and stress free. She was attentive to all my needs and concerns, and was always fast to respond. Thank you so much Myriam!

Just got back from Jamaica where my GF and I stayed at excellent oyster bay resort in Montego Bay. This resort was recommended by Rosie. What an amazing resort! Thanks Rosie!!

They were very helpful and did everything possible to get me what I needed. Patricia is the agent that helped me and I highly recommend her

Thanks Rosie for helping us have an incredible family vacation at beaches turks and caicos! you are fantastic!

I have booked with Rosie a couple times and each time went smoothly. She was very patient and knowledgeable. She responded quickly and was always Available to answer any questions I had. Thank you and can't wait to book another vacation soon!

Rosie and her staff are an absolute pleasure to work with. They make the whole process of booking a vacation super easy!! They give great recommendations and respond to emails and phone calls so fast!!! Love the staff and service of Polo Travel!!

We just booked our family vacation with Rosie from Polo Travel. She is amazing. From start to finish, she is very knowledgeable, helpful, accommodating, patient and readily available to answer all inquires and/or concerns we may have had. I highly recommend Rosie and Polo Travel for any and all your Travel needs!

Booked my wedding to Dominican with Polo Travel. They made it super clear and easy to book! Rosie (travel agent) had awesome suggestions for where to book and made the booking process seamless for all guests! Natasha is the 'in house' wedding planner - which makes things very easy to have both working together! Natasha suggested and planned for the wedding off resort at Huracan Cafe and also made the process super easy!
I was not accustomed to using a travel agency but after using polo travel I wouldn't go any where else! Prices were great and service was spot on!
If you are planning a destination