Burnaby Hearing Centre
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Burnaby Hearing Centre
We provide our patients with educational materials about hearing loss and the technology options available, to help you make informed choices about your hearing care. Our hearing care providers have the skill set to develop a comprehensive better-hearing treatment plan that incorporates the most effective hearing treatment options.

Detailed audiometric testing means we address the specific nature of your unique hearing loss. Our diagnostic examinations accurately determine what listening environments are particularly problematic for your lifestyle, and a treatment plan is developed specifically for your individual hearing needs.
Services
We have access to AGX Hearing technology - always the most advanced and effective technology available. But great technology is just the beginning for us. Understanding the way you live, your personal hearing needs, and the better-hearing goals you have for yourself helps us craft a more personalized and comprehensive hearing solution than anyone else can offer.
We take the time to get to know you and we recognize that your hearing & communication needs change over time and that there are no "one-size-fits-all" solutions. Since our inception in 1992, we are proud to have operated almost entirely on word-of-mouth referrals from happy clients. We are grateful that our clients continue to entrust us not only with their personal hearing care needs, but with the hearing care needs of their loved ones as well.
This will help the audiologist to rule out blockages as a possible source of your hearing loss, and will enhance the accuracy of your diagnostic evaluations here at Burnaby Hearing Centre. It is ideal for every hearing care patient to bring a companion (a live-in partner or a close friend) to each appointment.
If you've recently had a positive experience at Burnaby Hearing Centre that you feel is worth sharing, we'd love to hear about it. Our practice is driven by the needs of our patients, and we're always looking to improve your experience. Please let us know what you loved about your visit and what you felt could have been a little better.
These Better Hearing Journeys are success stories about regular people who have found greater quality of life through better hearing. Each person is unique, as are their lifestyle, needs, and challenges. We hope that these stories inspire you to start your journey to better hearing now! W. M. Hearing aid user for 12 years.
Reviews (12)
Melanie C.
Melanie C.
Aug 30, 2021
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I would give this -10 if I could. The service was terrible. We spent $5400 on hearing aids - with a 5 year warranty - then a few months after the purchase Burnaby Hearing Clinic refused to honour the warranty.
Dandy Lion
Dandy Lion
May 01, 2021
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Through the years, Lori's knowledge, care and professionalism has provided a much needed greater understanding of hearing loss not only directly to the patient but also to the family as well to adjust to new norms, reducing stress and to anticipate upcoming changes. Complete end-to-end service keeps to reassure optimal working order on hearing aids. The free seminars were helpful to keep up-to-date learning about new technology and available products for easier equipment maintenance.
Dwayne Beckerleg
Dwayne Beckerleg
Mar 15, 2021
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I have been going to Burnaby Hearing Centre for several years and highly recommend Lori and her team. They take care of all the paperwork for me and always make me feel welcome and heard as a patient.
Ewelina Rdzak
Ewelina Rdzak
Feb 25, 2021
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"Thank you. I had fun with you" is what my 5yo boy said to Lori after his hearing test. This speaks volumes :) Great experience all around. I was so happy to receive the report the same day!
Glenn
Glenn
Dec 26, 2020
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This was a very professional and thorough exam with a clearly competent practitioner conducting the evaluation. The session was relaxed but professional, informative and efficient. I would highly recommend Lori for hearing evaluation needs.
Allen Parrett
Allen Parrett
Nov 07, 2020
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Lori and her team have been very personable and knowledgeable in helping me through the initial process of choosing the right hearing aid to fit my needs, and then in maintaining it over the past 2 years. I would highly recommend Burnaby Hearing to anyone who is struggling with hearing loss.
Skye K.
Skye K.
Sep 17, 2020
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I went in to assess my chronic tinnitus. Though I already had an idea that there was no conservative treatment route, my doctor , very friendly and professional, ran through an array of tests with me.
We discovered I had issues in hearing certain tones. It helped me understand why I had difficulties communicating and hearing -- especially in groups. The experience was eye opening and I certainly appreciated the manner in which the information was presented. Very detailed and I was given all the charts and scans after the fact as well.
Would definitely suggest them.
Barb Keith
Barb Keith
Sep 15, 2020
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My last visit was great. I trust Lori because she is very knowledgeable and skilled in her profession, yet always takes time to be thoughtful and compassionate. I have highly recommended her to my family and friends.
Simon Chui
Simon Chui
Jun 08, 2020
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Lori Cunningham is able to explain clearly all the tests and results, and answer all my questions patiently, and provide practical recommendations to follow-up for my situation. The whole session was done professionally.
I highly recommend Burnaby Hearing Centre to anybody.
Johnny Wilson
Johnny Wilson
Jun 28, 2019
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I have been a patient of the Burnaby Hearing Center for the last six months and have been grateful for their genuine care and professional help with my hearing loss. I consistently experience the welcome and hospitality of Sonya and the front desk staff as well as the expert treatment I receive from Lori Cunningham, the Audiologist. I sincerely believe she is diligently seeking to find the very best solutions to my hearing needs. She uses the newest of technologies to understand my hearing deficiencies and how to most effectively address those. My hearing capacity has undoubtedly improved since
Marie L.
Marie L.
Sep 29, 2017
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Lori was very thorough at every appointment and I felt that she has provided me with her utmost care and attention. The receptionists were always welcoming and prompt to respond with any questions or concerns I've had. I would highly recommend Burnaby Hearing Centre.
C. G.
C. G.
Oct 06, 2015
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I had always wanted to get my hearing checked but never got around to it. Earlier this yr, my husband found HBC after researching hearing clinics online & decided that HBC sounded like the best option. He had a positive experience w/ them, so I was motivated to try them out. The clerical staff was welcoming & efficient. The audiologist herself was great: She made me feel comfortable w/ her knowledge, thorough explanations, & relaxed attitude. @ the end of my appt, she recommended some products I could look into, but there was no pressure to purchase anything. & did I mention the