Arbutus Laser Centre
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Arbutus Laser Centre
Our number one priority has always been safety, and there is now (more than ever) a significant responsibility for everyone in this regard. We have had to seriously rethink our ways of being in our space and how we can best care for you under these new conditions. Our goal is for you to come to the clinic with confidence, knowing that we are doing everything we can to keep you and our staff safe.

If you have been travelling anywhere outside of Metro Vancouver, we cannot see you until you have quarantined for the full 14-days. If you are arriving by vehicle, we will provide you with a dedicated phone number so that you can call to check-in from the comfort of your vehicle. If you are not arriving by car, we ask that you do not arrive more than a few minutes early.
Services
Joined the ALC in 2003, Dr. Martin is an Interventional Radiologist and performs the Endovenous Laser Treatment (EVLT TM) as a replacement for surgery in patients with large varicose veins. He also works full time at St. Paul's Hospital. Joined the ALC in 2007. Mimi has an educational background in nursing, and aesthetics.
The purpose of this clinic is to treat skin lesions, skin problems and other conditions such as snoring, leg veins and hair removal, with the help of sophisticated technology and procedures, in a non-hospital environment. Our staff of fully trained medical professionals will provide you with the highest standard of care.
The Arbutus Laser Center offers a variety of medical and cosmetic non-surgical treatments for the face and body. We carry over 25 different devices in our clinic that are catered to treat most skin types. Consultations are necessary to determine the best treatment options for you. Consultation assessments are performed by either a doctor or skin technician who have years of experience in the laser and skin industry.
Laser energy is selectively being absorbed in the pigment of the hair shaft and follicle. The laser is pulsed for only a fraction of a second, long enough to injure the follicle but not long enough for excess heat to be transferred to the skin surrounding the hair follicle. The result is safe and effective hair removal.
We are having some really good success on blond and red hair, but we assess on a case by case basis. If you have lighter coloured hair, we won't even attempt to treat if you have ANY tan. We have had technology for more than 15 years that would allow us to treat Oprah's bikini line! We can only treat the growth that you have, not the growth that you are going to get as you age.
Reviews (30)
Sadaf Kashfi
Sadaf Kashfi
Jan 12, 2022
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I am grateful to Julie and Amy for their diligent expert approach to laser hair removal. They managed to get the job done and correct the work of previous clinics, who had convinced me that laser was never going to work for me. I can't thank them enough!
Mandeep P.
Mandeep P.
Dec 19, 2021
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Was dealing with severe acne for years and found out that using the Alexandrite laser would help. Julie assisted with my treatments and was amazing!
Shauneen McEnturff
Shauneen McEnturff
Dec 07, 2021
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Professional service on every level from the moment I arrived. Special thanks to Miko who made my initial visit and subsequent appointment such a success. Highly recommend her and the team. I am so pleased with the results. Amazing…5 out of 5 ⭐️. Looking forward to my next visit.
Christine Giusti
Christine Giusti
Nov 09, 2021
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Great experience! The person who helped me there is a truly specialist passionate for the job. I felt really comfortable.
Sally Nomura
Sally Nomura
Oct 16, 2021
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I got the Pico 15 laser treatment done on sun spots on my face. I had a consultation by Miko and the treatment by Dr. Mintz. They were very professional, kind and caring. I only got one session done on some very dark spots and now they are 99% gone. I would recommend Arbutus Laser to anyone who wants to get rid of sun spots.
Diane Q.
Diane Q.
Oct 15, 2021
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Attended clinic for to have laser treatment for botched tattoo brows The staff was very courteous and efficient and Dr. Mintz is lovely. Will be going back for other services.
Lisa Hall
Lisa Hall
Jul 20, 2021
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I have been going to Dr Eichhorst for the past 2 years getting treatments for:
Botox
Fillers for face
Picosure laser for tattoo removal
He has excellent judgement in how the desired outcome should look. You will never be over-done.
Pico for tattoo removal does take a while depending on the size, age, location and colour of the ink. I would say a minimum of 5 treatments for the removal. I'm still in the process and I think for it to be completely removed will be another 2-3 sessions.
Jill Ashley Narain
Jill Ashley Narain
Jun 21, 2021
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I went to Arbutus Skin Laser Centre exactly one week ago, I had some dermatosis papaluso nigra which looks like teeny tiny moles but really not moles I had a few well lets just say I had about 30 of them on my neck I dont believe it its all gone scab formed and it fell off just a bit of redness Im assuming there will be some hyperpigmentation which I have a cream I will use to remove that...but so far none at the moment .. Dr. Donald Mintz thank you so much for removing these for me with the C02 laser ill be back for some other things I would like to get done in a little bit great staff as well
Jona S.
Jona S.
Apr 30, 2021
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After a number of friends have recommended them, I decided to book a consult. Amy has been wonderful with my laser hair removal services. She's very attentive and very personable. The team at Arbutus Laser are very professional and helpful. I highly recommend! Make sure to book your apt soon, they fill up fast :)
Abby F.
Abby F.
Apr 24, 2021
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This is a fantastic and professional laser centre. I can’t recommend it enough. They don’t do packages because everyone requires a different number of treatments for laser hair removal and they don’t want people to spend more than they have to. There is an in-house doctor that you see prior to beginning your treatment and they will do a test patch for you as well. I went to Amy for my sessions and she is beyond friendly and professional and did such a great job. I have had friends go to other places and spend far more than I did with very mediocre results. I can basically get rid of my razor
Mei C.
Mei C.
Mar 14, 2021
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I have gone here for years and have been pretty darned pleased on the whole. I have been for a variety of pretty minor procedures and have been happy with outcomes. I found they listened to your needs and responded with really good options.

Mid-covid, I went in for a usual procedure and during the course of that, i asked about a previous treatment I'd had years back and really liked. It was like they smelled blood. I had dry skin and hadn't been without my mask in months, no sun, no make-up...this was not a good hair day for me! Was I lucky - they had a consultant who just happened to
Lou Deville Kuenzlen
Lou Deville Kuenzlen
Oct 09, 2020
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I have been completing laser hair removal for a year with Linh and couldn't be happier with my experience. She is so sweet and personable which made me feel so comfortable, well informed, and taken care of every single session. The facility and staff set the bar very high, and I would 100% recommend Arbutus Laser to anyone looking to get this procedure done!
Marie P.
Marie P.
Nov 08, 2019
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So glad I found this place! Amy has been especially amazing and I would highly recommend this clinic.
Jo F.
Jo F.
Sep 18, 2019
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The reason why I am giving 1 star bcoz of Julie, I missed my appointment and it is totally my fault and I feel bad for sure but the point the Arbutus Laser Center didnt call or text me to remind my appointment and Julie called me and she totally sounded not nice for sure. She was saying she has so many patients and I need to keep up my appointment but i have to fly out for my business trip all the time and i am sorry that i can come back to spend my $ on her with appointment. I told her i could go somewhere else instead of giving you the business. Basically she wants me to make more appointment
Anna L.
Anna L.
Mar 20, 2019
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Don't waste your time calling here to get a quote for laser.
Firstly, they told me that I'd need to come in for a consultation with their doctor. If I got a referral from my family doctor, the consultation fee of 175 dollars would be covered. If I did not get a referral from my doctor i would have to pay. Forget transparency around the costs. The woman WOULD NOT give me a quote!!!
'124 per area', she said. I asked for an example of an area. She would not tell me. So, I asked 'for example, would a person's nose be considered an area'?. No response. Obviously
Julia L.
Julia L.
Feb 25, 2019
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I have gone to 2 other laser clinics and this is the first one that told me the truth! They sent me to electrolysis because lasers won't work on me. Dermal Laser treated me and another place that is closed. Any business that is honest and loses money in doing so is a business that needs to be applauded. I would definitely recommend it. Very professional.
Joleen Anderson
Joleen Anderson
Dec 21, 2018
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I recently had the Fraxel laser procedure done to help diminish my acne scars. I was nervous about the procedure but the courteous, caring staff made me feel so relaxed. I knew I was in good hands. The office was well appointed, clean and professional in every way. All my questions and concerns were addressed before my procedure. I appreciated… them taking before pictures and I’m excited to see my finished results after a couple more visits. I would definitely recommended Arbutus Laser Centre for anyone looking for friendly, professional, top notch treatment. I am impressed with my
Leeanne P.
Leeanne P.
Sep 29, 2018
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The staff here never fail to amuse me. Treatment results always are amazing!!!!! There's no doubt in my mind that I would recommend everyone to come here.
Annie L.
Annie L.
Jul 25, 2018
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I've been coming to Arbutus for my laser tattoo removal. I'm currently having treatments on two different spots, and I am very satisfied with the process so far! Dr.Yam takes care of my laser treatments, it has been fast, effective, and comfortable environment. Currently, the tattoos are fading and healing well! I started going to Dr.Yam with just one small red tattoo on my arm, I'm about to go into my fourth treatment and the tattoo has faded in some parts. I've been for one treatment for my bigger black tattoo-- the fading is obvious (especially the light shading parts-- their
Carolyn Hubbard
Carolyn Hubbard
Jun 02, 2018
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Used to work at the Arbutus Laser Centre , and being in the Health care profession for many yrs i can honestly say they are the best Laser Centre cutting edge , & always learning First Laser centre to open in Vancouver
Shirley D.
Shirley D.
May 20, 2018
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Arbutus Laser Centre is the best decision I could have made for my skin, my skin has never been better and I'm a shift worker, that says a lot! They carry all sorts of lasers and products to provide the best suitable option for you.

I had my skin consult with Mimi, she is very professional and knowledgeable, she was able to make some recommendations for me and was not pushy. I was able to return home and think about her suggestions and try some of the samples she gave me. I quickly fell in love with the Skin Ceuticals line and I won't go a day without it. My skin is more hydrated, radiant
Omar Take
Omar Take
Jan 10, 2018
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Excellent work - only ones that succeeded in removing my old age spots in my face - tried many more expensive methods and got no results. Thanks and I will definitely be happy to recommend your great clinic.
Eva Kim Trinh
Eva Kim Trinh
Dec 19, 2017
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I had a cool sculpting session done at an information event Arbutus Laser Centre was hosting a couple months ago and the results are amazing! My stubborn belly fat that just wouldn't go away is already noticably less and it's only the beginning. The staff is so friendly and well-informed. Ask about the cracker, it's magic and makes all the difference
Mannie C.
Mannie C.
Sep 23, 2017
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I found the technicians and office staff to be very pleasant and informative. However, I was disturbed by Dr.Mintz behavior and attitude towards patient care. I had V-Beam done to reduce redness for stretch marks on a Wed. I went back on a Friday to show a small patch (3-4 pulses) that he clearly missed in the area. I wasn't angry but waited patiently for 25 minutes to show him the missed patch thinking he would correct his error. I had already paid for the service. He was rude and dismissive saying that he would do it on my next session. I shared that I don't want to pay for a second
MaryJane O.
MaryJane O.
Aug 24, 2016
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I've been going to Arbutus Laser Centre for the last few years for laser hair removal. I really appreciate Arbutus Laser Centre & their staff for being so timely with their sessions. My work schedule is sporadic so I really dislike having to wait around too long. It's fantastic when the front desk staff are able to get you in at the time you made an appointment for!

Sarah has always been so great about working with me through the session and before I know it, it's over! After a few sessions, I no longer needed to come in, nor did I ever have to shave/wax or anything like that
A. B.
A. B.
Jun 04, 2016
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Ladies do yourselves a huge favor, save your money and nerves and never come to this place! I have booked an appointment to consult how to possibly combine treatments (velashape+ultrashape) to see a better result on the cellulite and have the velashape done on the day of as well. I have initially had velashape done here in October 2015 and was hesitant to come back because the technician Jen is so negative and discouraging. She would make discriminatory comments such as "it's gravity, face it, you're going to see minimal results because you're Asian." I let it go and booked
S. S.
S. S.
Dec 03, 2015
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I would give a 5 star rating based on all laser services except hair removal but two stars for hair laser services - so call it a 3 star rating overall.

Hair laser: The hair on my legs is gone after a full series of treatments, which is great. However, the appearance of the skin on my legs is marbled with red marks. I was really upset about it and consulted one of the doctors about it. He said it can happen from time to time if the laser machine has to be used at a very high setting and should resolve itself in about 6 months. It's been 2 years and it has got a bit better but it certainly
Joanne L.
Joanne L.
Aug 25, 2015
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I decided to get my eyebrow tattoo removed because it has been above my real eyebrows for a very long time and was embarrassed to take my makeup off without being paranoid that people are looking at me weirdly. I finally did it and the process was quick and simple. The laser technician walked me through it and then did the "test" on me that actually removed all the pigmentation. I was really happy about the fast result!! Will come back for other services!
Sandra T.
Sandra T.
Dec 09, 2014
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I rave about this place to all the women I know that are interested in getting laser hair removal done! I finished all my treatments here and I was always very impressed with their cleanliness and service each and every time.

The staff were very knowledgeable with any questions I have had and was honest in telling me everyone reacts differently to the treatments. It could take five or more treatments depending on which area you're treating, your hair thickness, how sparse your growth is, your hair colour, and probably a handful of other reasons. Generally the darker and thicker the hair
Rore T.
Rore T.
May 15, 2012
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I had one appointment here and I found the staff rushed and unprofessional. The facility was not very clean either.

Soon after, I discovered from two friends who visited Arbutus that their skin was severely burned by the technicians. One friend's burn was so bad (burgundy and white burns on olive skin) that she couldn't walk or wear clothing on the area for one whole week. This happened two weeks before her honeymoon which, she had to cancel due to the second-degree burns. I visited Arbutus with her to show the Doctor the skin damage and the Doctor and clinician were both visibly shocked