Saskatchewan Mutual Insurance
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Saskatchewan Mutual Insurance
The inaugural meeting of Saskatoon Fire Mutual Insurance Company is held, electing the first 13 member Board of Directors. Growing from the initial 32 farmers to 2,400 policyholders in the first year, Saskatoon Fire Mutual Insurance Company was providing coverage of almost $2.4 Million dollars. Just eight years later, insurance coverage totaled close to $13 million for ten thousand farmers.

As the company grew it was able to offer extended insurance coverage. By 1918, insurance coverage was available for damage by fire, lightning, prairie fire and windstorm to farm buildings, livestock and grain in storage bins. To better reflect the change in the company's scope, clientele and purpose, Saskatoon Fire Mutual Company changed its name to Saskatchewan Farmers Mutual Fire Insurance Company.
Services
SMI has been proudly serving clients since 1908. Providing reliable insurance solutions through strong partnerships with independent brokers, SMI offers Peace of Mind for your Home, Auto, Commercial and Farm needs. Whether it's for driving kids to their game or pulling the trailer to the lake, your vehicle is entrusted with more than transporting cargo.
As a property and casualty insurance specialist for more than 100 years, Saskatchewan Mutual Insurance Company (SMI) seeks opportunities to be the preferred insurance carrier. At SMI, we not only celebrate people, but we are driven by a relentless need to build personal connections resulting in exceptional customer experiences.
Visit your nearest broker today to find out more about protecting the things that matter most. SMI has established a reputation that has carried us through the century on the quality of our products and services, as well as the strength and integrity of brokers across Saskatchewan, Alberta and Manitoba.
In the event of a serious loss requiring AFTER HOURS EMERGENCY CLAIMS SERVICE, please contact one of the adjusters in your area. This service is reserved for emergency claims occurring outside of regular business hours. During regular business hours, please contact SMI Claims for all claims and/or inquiries.
Reviews (10)
Yuriy Sin
Yuriy Sin
Oct 10, 2021
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I cancel my insurance police last month because I sold the property. They continues to withdraw funds from my bank account.
Amanda Passmore
Amanda Passmore
May 25, 2021
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Avoid this company like Covid. Our newly renovated home was vandalized and ALL the copper pipes were stollen. Our adjuster said they won’t cover the claim and even fought with us on the phone.
We have paid this company thousands of dollars over the years and for them to not cover the cost of the needed repairs is a slap in the face.
We are not well off people and we can not afford this.
Our home is not in livable condition right now.
Being the victim of a crime is devastating in itself, but it is absolutely gut wrenching when you are the victim of a crime and you find out that the insurance
David Carroll
David Carroll
Aug 14, 2020
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Critical: Professionalism
Had a claim on an RV. Offered us about 50% of retail value. We said it's too low and provided multiple examples of pricing. They then send 1 example of a different model and say their evaluation was based of of that.
Susan Leduc
Susan Leduc
Aug 08, 2020
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Almost (7) months have passed,. Sloppy job by adjuster, not all damage marked on repair scope on initial estimate. Not responsive in communication. Only 1 phone call from adjuster to date. Gives out information to Contractor that should be only between SMI and the Insured. Takes the word of Contractor that the work is completed, issues a cheque without Policy Holders approval. Repairs still not complete, and no settlement. Negligent and unprofessional Company, even with all the phone calls right up the levels of protocol even to the President of Company.
Rob Keep
Rob Keep
Jul 27, 2020
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This place is the epitome of terrible customer service. This review wouldn't let me pick zero stars, but that is all they deserve. Our rep Jay Hala has zero idea of how to deal with a customer. Zero communication, changing his mind mid way through a claim, contradicting himself on 4 different occasions, as well as at least twice was caught in a lie and would not come clean. We went months without even a phone call back. He brought in "his people" to do the restoration part, we didn't even receive all of our items back. We were put out of our house for 6 weeks, and received zero per diem for food
Mod Squad
Mod Squad
Jul 10, 2020
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This company is a joke, with fake reviews trying to boost their rating, stay far away from this company. The rates increase every single year, and the service is far from acceptable. From twisting your words to lying on the phone and trying to claim they were not lying when you call them out, all aspects of this business scream shop elsewhere. They do not accept “freak of nature” claims at all and you’ll be pulling your hair out wishing you insured your home with another business. Telling me to take things up with the manufacture as it’s their problem and not the insurance companies problem
Khira Borden
Khira Borden
Dec 23, 2019
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Worst insurance company. I have had a claim open and unresolved since Jan 2019. When I first made the claim they were quick to respond and sent an adjuster company called ClaimsPro to come assess. After the initial assessment there was no contact, I had to arrange repair services myself and repeatedly email my adjuster from ClaimsPro to ask about the status of my claim. I’ve done all the leg work that the adjuster should have been doing and now both SMI and the ClaimsPro adjuster are not returning my emails or phone calls about when my claim will be resolved and not answering my questions. I
L. W.
L. W.
Aug 26, 2017
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I've had to deal with SMI 3 times in one year and every time has been quick, pleasant and ended up being a way easier experience that I had anticipated. Very good customer service. Haven't run into any wait times.
Christopher Giuffre
Christopher Giuffre
Jun 02, 2015
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I just had a horrible experience with a Claim through Saskatchewan Mutual. We have several properties insured with them and unfortunately we had a small electrical fire in the master bathroom fan that shorted out and burst into flames causing approximately 2000 worth of damage. Saskatchewan Mutual assigned the claim to a Calgary based company called ClaimsPro who are anything but professional. One the claim was reported, they responded to the scene quick enough and had the contractors quote and booked for the job only to lose the file, cancel the contractors and somehow lose all our contact information
Bob Holgate
Bob Holgate
Aug 07, 2014
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Absolutely run from this company.They provide poor service and do not honor claims.A total bush league out fit.Lost my house with all contents-no help from them.No compassion or fair play.This is a total waste of any ones money to get insurance with them.Go to any other company you can find.