Carrie'l Salon & Spa
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Carrie'l Salon & Spa
Carrie'l Salon and Spa is located in downtown Edmonton and has been one of Edmontons best salons and spas for over thirty years, established in 1983. We offer a warm, friendly atmosphere with Edmontons best estheticians, hair stylists, make up artists and massage therapists who are committed to guest satisfaction and individual style.

A primary component of Carrie'l Salon & Spa's successful strategy is our courteous, helpful and educated staff who strive to make your visit an enjoyable and relaxing experience every time. Our salon and spa is located in downtown Edmonton at 11414-100th avenue and we have free parking behind our facility.
Services
The name of the boutique came from a blend of Carrie's two granddaughters names. Where innocence and simplicity collide together to create a sustainable and calming environment. Carrie has sourced lifestyle brands and culture while keeping our planet and conscience in mind. Our goal is to give you and your loved ones the creativity to manifest the best version of your home and lifestyle!
We have many talented hair stylists to give you that ideal look you want. Whether you want to try something new or perfect your current look, our stylists will get it done. Beautiful, healthy hair and a great style is a trademark for Hairdresser. Professional work, relaxed environment and awesome attention to details and your needs defines us.
At Carrie'l, we pride ourselves on the training our stylists have in all aspects of hair coloring services. We offer a personal color design consultation and are experts in color correction. Our specialized color techniques help in the maintenance of your hair and our color line gives the highest shine and protects the integrity of the hair.
Edmonton's best Hair Stylists are at Carrie'l. They are world trained and strive to personalize fashion forward looks that bring out your best features. We begin every haircut with a complimentary consultation which includes a profile on your lifestyle, hair texture, facial features, and most importantly what you want in a hair style.
Deep conditioning and scalp treatments act like a multi vitamin for your hair. They can be used to remedy many issues including dandruff, oily scalp, hair loss, sun damage, chemical damage, environmental damage and/or split dry ends. We use only the highest quality of hair care products that restore, repair, protect and moisturize your hair and scalp.
Reviews (23)
Jane S.
Jane S.
Oct 03, 2021
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I asked what I asked for last time - cut, colour and partial foil. I got barely a trim, which I got barely a trim at full cut price, full foils which are 100$ more and a really brassy colour which was NOT what I got last time. I called and "they" said "they" would discuss it. Which should have taken 5-10 minutes and then told it would be told it would be 3 hours later. I demanded to speak to the manager much faster, they said it would then take 10 minutes. I'm irate. My hair looks like crap. I'm going to have to go get it fixed elsewhere. Their lighting is awfully
Patricia Clancy-Novosel
Patricia Clancy-Novosel
Mar 27, 2020
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Whatever treatment I'm getting, cut and highlights, pedicure or a manicure, etc., I always know I will be happy when I leave the salon. Carrie'l gift certificates for massages or spa treatments are always appreciated by my family members too.
Natasha Fatale
Natasha Fatale
Aug 31, 2019
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I've been coming to Carrie'l for years and though all the staff are complete professionals and fantastic at what they do, their new RMT Alina is outstanding! she seems to know exactly how to work out every kink, takes time to educate you on what she's doing and how it will benefit you. The most relaxing therapeutic massage I've ever had!
Sydney B.
Sydney B.
May 31, 2019
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This salon is amazing! I come here everytime for my Brazilian, I highly recommend Angelika. She is very professional and through. You can ensure she will get the job done quickly and efficiently. Thank you Angelika for the amazing experience. I will for sure be returning.
Danielle R.
Danielle R.
Apr 15, 2019
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Recently went back to the salon for a pedicure. I used to get my hair done here before I moved. The set up for pedis is nice - cute little room with 4 massage chairs. The chairs were comfy and had ample massage/position choices. Staff were friendly and very welcoming (this is where the 2 stars come from!).

The pedicure itself however was...meh. The woman was friendly but my polish (shellac) wasn't done very nicely and looked sloppy. I actually debated asking to have it redone but it just felt too awkward. The bottom of my feet weren't very dry but she didn't really take any of
Kathleen Dardis
Kathleen Dardis
Mar 20, 2019
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Downtown location with easy parking. My esthetician Kerrie Anne was amazing. Friendly and knowledgable. I thoroughly enjoyed my back treatment and pedi. Highly recommend. 5 stars
Susan Dumais
Susan Dumais
Feb 26, 2019
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I recommend this spa for massages for sure! Elfrieda is a skilled RMT, who is very professional warm & friendly. I love feeling pampered with the fluffy housecoats (where did they buy those, they are amazing) to the relaxing massage where Elfrieda actually listens to you. Best money spent & I keep going back for more.
Shayne StJean
Shayne StJean
Dec 07, 2018
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Had a job interview here that I was extremely excited about, I’ve done a million interviews in my lifetime and really had a good feeling about it! I was asked to come in for a shadow shift and was told I’d be… emailed later in the evening to let me know what time this would take place. I never heard back from the manager. No email, no phone call, nothing. Extremely unprofessional and immature especially from a management standpoint. I wouldn’t bother applying here, and because of this experience I’ll be sure to steer clear of their services as well
Brandie Chugg
Brandie Chugg
Nov 17, 2018
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What an amazing, incredible place. The staff are all so amazing, it’s easy going and relaxing, professional and organized. The place is beautiful, with rock floors and fountains and beautiful decor. We had such a wonderful time. It was our (twins) 40th and we will never forget the day. Thank you Carrie’l!!
Bonnie A.
Bonnie A.
Sep 23, 2018
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In one visit, it was both a 5 star experience and a 1 star experience. We were a group of 3, all getting pedicures. Of the 3 estheticians, it was very clear that two of them were very experienced, knowledgeable, and passionate. The third was less so, but not bad. Overall, the experience was good. Everyone was happy, and our pedicures were well done and lasted.

While I'm confident that the equipment is sterilized, and they use a lot of single use items (only used on you and then thrown away), I do have to say I was a little thrown off to find a used bandaid on the arm rest table (the small
Humyra S.
Humyra S.
Sep 08, 2018
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I've been a client here for years and while their services can be pricey they do provide great service and often have special promotions. Shanyn is amazing as are many of the other staff at the spa. I've only had my hair done here once as the prices are out of my reach but when I did the service was excellent . The owner and staff are really also genuinely interested in understanding how they can improve ( which is always a plus). I'll continue to be a client as long as they keep on providing such great service.
Maegen Orr
Maegen Orr
Jun 07, 2018
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What a lovely experience! Great atmosphere - welcoming and friendly staff! Will definitely be returning in the future for more spa treatments with Shanyn!
Ingrid G.
Ingrid G.
Sep 15, 2017
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I got a 1 hour massage and a 30 min head massage. I loved it. The atmosphere was relaxing and "spa" like. The masseuse was very professional and didn't talk my ear off. My only complaint was all the noise outside the door but the girl said they were working on soundproofing. I will book again.
Violet P.
Violet P.
May 10, 2017
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I get a pedicure less often than once/year so when I saw the Groupon for Carrie'l for a very reasonable price, I bought one. I waited until shortly before it was going to expire so I could have a nice pedi for spring and called to book my appointment. My schedule changed a few hours later so I called to reschedule it for a few days earlier and they were very accommodating and I booked for the 10AM appointment. They took the Groupon voucher number over the phone.

From the outside, it didn't look very big but it's very inviting and nice inside. I was offered a drink and had a
Lisa C.
Lisa C.
Mar 21, 2017
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I've always been curious about Carrie'l, I live nearby but was somewhat deterred by their high prices (a standard manicure is $62 - that's your basic buff, file and polish, the same service I get at my favorite little salon for $25!) Recently I saw a Groupon offering $49 for "Gel Manicure with Warm Hydrating Hand Mask" - regular price $102 - so I jumped at the chance to try it.

Booking the appointment was easy, they have an online system where you just choose the service you want as well as the time and the service provider. There wasn't an option for the hydrating
Marzena F.
Marzena F.
May 28, 2016
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My bf lives in chicago and I live in edmonton. I booked a couple massage "tea time" for us. One month in advance. The first time I called the lady on the phone said their computer is down she will write down the reservation and confirm via email and phone. It did not happen so me being smart called back to confirm it was booked.guess what it wasn't...finally I rebooked everything was set in stone ...since I had a bad experience and my bf was only in town for the weekend and it was a birthday gift to him I emailed carriel to send me an email confirming the booking they wrote back
Donna S.
Donna S.
Dec 29, 2014
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I started with this Spa in Sept. 2014. I had heard advertisements that they provided pain free laser hair removal, and I wanted to get my upper lip done. I went 3 times to give them a fair chance. For 150.00 for 10 minutes I would not recommend this place to anyone. The person who provided my treatment could have cared less that I was comfortable (pain free) or not. She want me in...out and leave her a nice tip! Stay far away, it is not pain free and they certainly don't care 1 bit about a client experience.
Cat C.
Cat C.
Jun 11, 2014
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On the rare occasion that i get my hair done, i indulge myself and go here. The staff is wonderful, caring, and accommodating. They make it feel like a Spa even if you're just having a hair cut. I've been fortunate in not being rushed when i do go because i happen to have had appointments which were not immediately followed by another person. I like when a stylist takes the extra time to make sure i'm content with what's done, and the fact that i can come back in to have it corrected if something is off is a bonus.

The building in which they're located is homey and warm
Antonella C.
Antonella C.
Feb 09, 2014
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I would like to give it a 2.5, however, we all know the scoring criteria....

I have been going to Carrie'l about a year now. My companion got me a significant Gift Certificate as he goes here for his massage. Truth be told, he is quite happy with the service he receives and feels that the person who does it is very good.

In my case, I go for my hair. I get it cut whenever I have time to go, so, no I don't automatically reschedule every 8 weeks like clockwork. When I first went and at the end I was asked, the person doing my hair quickly answered for me "no, she will make
Kristina B.
Kristina B.
Feb 26, 2013
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Carrie'l have completely outdone themselves with their new notification system! I get text messages to remind me of my appointments! FANTASTIC

Also they have the best stylist and colourists in the city!! Lindsey is by far the best hair dresser I have ever had. I would be lost without her!

p.s. If you want a great massage, Carrie'l is the place to go!
S. J.
S. J.
Nov 13, 2011
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Nice full service salon. But for most people it is all about your own stylist and they do seem to come and go from here a lot. I do like that you can book on-line and that there is a 10% discount on Tuesdays which is good because a cut and single colour is about $150 not including tip.

There is limited parking in the back.
Janine R.
Janine R.
Aug 25, 2011
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I love Carrie'l, partly because I know Carrie and absolutely adore her and her family. The salon always does an amazing job and I can be a picky client. The staff is very knowledgable about how to dye one color to another and fix color disasters. They are also very concious about not drying your hair out by giving you hydration treatments. There is usually someone around offering complementary hand massages. What more could a girl ask for?

The spa is always clean and the staff are always friendly and eager to help. They also carry an amazing make up line called Jane Irdell. It is a very
Francesca K.
Francesca K.
Jan 23, 2010
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My regular waxer moved to this location from the whyte avenue salon she was at previously. I only went here because she moved here.

I know she is a good waxer and so I decided to take a chance and go to this salon instead. I know that everyone has to have different prices, but I was annoyed that I was paying almost $25 more for the exact same service I received from her only a couple months ago. I didn't find the experience any more uplifting due to the new location.

I decided to not go back, not because the service was not good (it always was), but because I could not fathom paying $25