Automotive Edge
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Automotive Edge
Automotive Edge is a family-owned auto repair shop providing Kitchener area drivers with quality and convenience since 2004. In addition to expert auto repairs, we take pride in exceptional customer service. When you bring your vehicle to our shop, we'll treat you with respect, and go the extra mile to make sure you fully understand your vehicle's needs.

Come see whats happening in our community events section! Our technicians work on all makes and models-American, European, and Asian-and we can handle just about any automotive service you need, from an oil change to a transmission rebuild. Unlike many automotive service shops, we're actually in the business of auto repair, not just replacing parts.
Services
Automotive Edge opened in 2004, giving Kitchener-Waterloo drivers a local auto repair shop they can count on for honest advice and service. Our owner, Matt Ellacott, has more than 25 years of auto repair experience and is genuinely committed to helping customers get the most from their vehicles. We emphasize auto repair, instead of replacing parts, as well as customer convenience and comfort during the auto repair process.
At Automotive Edge, we offer a full range of auto repair and maintenance services for Kitchener-Waterloo drivers. Our customers trust us to work on all types of vehicles, and we offer a 40-point inspection with every repair or service. If we can fix a problem instead of replacing a part, we will-and it'll save you money.
Unless your vehicle requires premium gasoline, filling up your vehicle with high-octane gas is a waste of money. The premium gas doesn't boost your gas mileage or performance. If you're not sure what grade works best for your vehicle, your owner's manual will tell you. You can also ask your mechanic what grade to use.
Acura offers an appealing mix of performance, technology, and value with its street-performance-oriented RDX compact crossover, the TSX wagon, and the ZDX, a fastback-styled crossover. These models join the popular RL luxury sedan, the midsize TL sedan, and the entry-level TSX sport sedan in Acura's lineup.
BMW is one of the world's most respected automakers, renowned for building luxury cars and SUVs that offer exceptional levels of driving enjoyment. The company has been a pioneer for many emerging technologies, including turbocharging and advanced vehicle electronics. Your BMW is built to last, with a powerful engine, cushy suspension, and some of the world's best safety features.
Reviews (17)
Susan Durnford
Susan Durnford
Dec 31, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Debbie was a pleasure to deal with, professional and always kept me informed of any changes or items they found with my vehicle. Matt the Tech was amazing and knows his stuff. Highly recommend this place for all of your vehicle service needs!
Julia Glennie
Julia Glennie
Dec 18, 2021
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I love these ppl. The let me ask a million questions and facilitate the love/ hate relationship I have with my lil green car. They help with Emergency transport too. The customer experience is why we keep coming back. Cars are so $$$$$
Alfredo Rantucci
Alfredo Rantucci
Dec 17, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Fantastic place for bringing your car, the team there rocks and is great at what they do! They have a loyal customer with our cars.
Services: Brake service & repair, Wheel alignment
Ken
Ken
Sep 18, 2021
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I have taken a few vehicles here in the past. The staff was always friendly and professional. However, watch for the upcharges. I have never paid what was quoted upfront. They always seem to find a way to inflate their bills.
Services: Steering/Suspension, Brake service & repair, Air conditioning
Dan Shantz
Dan Shantz
Jul 13, 2021
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Matt and his team at Automotive Edge are very knowledgeable and experienced mechanics. When they have done any work on my car, Matt has been upfront and honest with me about what needs to be serviced.
In early April, I took my car in to get my tires and oil changed. It was discovered that it was time to replace both my Brake Rotors and Pads.
We checked to find out the last time they were replaced. Amazingly, the type of brake pads I had purchased before lasted quite a longtime (good value).
I would recommend Automotive Edge because they are friendly people that provide quality work and they
Rachel Dreher
Rachel Dreher
May 26, 2021
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I needed my vehicle repaired, and with just moving back to KW I was unsure where to go, but was recommended Automotive Edge. From the moment Tracy answered the phone until I picked up my car I had amazing service. They went above and beyond, had great customer service, quick service, great prices and I felt like they actually cared. I will definitely be back for all my car needs.
Nicole Flotner
Nicole Flotner
May 18, 2021
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My friend recommended this shop a few years ago, and I’ve been going ever since. They are extremely honest and are happy to answer all my questions. I really love the service report they text me every time I bring my car in. It’s full of pictures so I know what they are seeing (and the extra information on why something is important to fix/maintain is very helpful since I don’t know much about cars). They let me know if something urgently needs to be fixed because of safety, or if I can wait a while. Overall, I’d highly recommend this place. I’m much happier now that I switched over to
Erin
Erin
Nov 11, 2020
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I am so happy I was referred to Automotive Edge over a year ago, the service is incredible, reliable, and trustworthy. Taylor is so cheerful and great to talk to when calling in for appointments or questions. Matt explains everything so well and doesn’t rush you or push you. They have gone above and beyond with getting my Pathfinder as good as new over the last year! But the BEST thing happened today, Matt found a way to fix my lift gate which was broken for almost two years, and nobody said they could help unless I wanted to replace it for 5k. They always said they would find a way to get that
Chris Pluecks
Chris Pluecks
Sep 06, 2020
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I had to bring in my 2007 Santa Fe for some much needed brake work and for an unknown check engine light. Not only did they manage to squeeze me in faster than I had expected, but they also were able to diagnose my vehicle's issues, and sent a text (with link) that outlined exactly what was wrong with it. They answered all my questions, kept me updated with progress of the repairs and were friendly and professional through the whole process. Though my drive home with my newly repaired vehicle was not far, it felt as though I was driving a brand new vehicle. Great service, great quality work, and
Mike Sobiski
Mike Sobiski
Jun 13, 2020
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This is by far the best auto repair shop I've ever been to. If I could give Matt and his staff 10 stars, I would. Matt and his staff have been looking after my vehicles for almost five years now and I always look forward to going into the shop, even if its for just simple routine servicing to fixing an issue that has befallen my vehicle. They are kind, courteous, highly skilled and knowledgeable and the turnaround time on booking appointments to getting whatever needed done on your vehicle is impressive. They will seek out to perform the most cost effective solution to get you up and running without
Suze Milner
Suze Milner
Nov 08, 2019
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Always will fit you in when they can. Honest and will not try to sell you what you don’t need. Fast, friendly service. They have been my automotive technicians for 15 years. Wouldn’t consider going anywhere else.
Steve McKenna
Steve McKenna
Jul 30, 2019
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I've been going to Automotive Edge (AE) for my car maintenance and repair for about a year now. During that time I have found that Matt and his team offer great service for a fair price. AE attempts to find the root cause of a problem and does not just swap parts. They give you various options for repairs and pragmatic advice. Matt is very personable and explains things in terms I can easily understand. They often get my car in the same day and also offer a loaner vehicle. Can't beat that!
Dan Purcell
Dan Purcell
Mar 30, 2018
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Thank you Matt and your great mechanics for fixing my steering problem. It drives great now. Even my wife was impressed with the way it drives now. I'll send all my friends and family your way.
John B.
John B.
Mar 01, 2018
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Great service..Matt got my repair done ASAP...good pricing...even got a loaner car to use as my truck was being repaired.... I will diffently be returning to purchase tires ...
April Marie
April Marie
Jan 13, 2018
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Brought my car in today to have my brakes looked at. Having never done this before was not sure whatcto expect. Matt and Calvin were really friendly and worked with me to find parts that fit with what I was… able to spend. Matt was kind enough to drive me to work when a car was not available for me to use and covered the cost of a cab for me to come back and get my car when I was done work. Fantastic service and will be back again! April Sellers
Dino D.
Dino D.
Jun 30, 2017
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This shop was very clean and they greeted me with a smile. They have fast serves and well trained staff.
Jayne Forbes
Jayne Forbes
May 11, 2017
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Always friendly, and my car is well taken care of. They were very helpful regarding the quality, and care of my brakes. We have booked another appointment for Fri. I will continue using this company as my car care provider. :D