Jim and Laurie Voigt's team has the experience and knowledge to diagnose, maintain and repair all types of vehicles. We can provide advice and recommendations for the repair of your brake system, the replacement of your tires, the repair or replacement of your engine, and more. We help our customers by following the maintenance plans recommended by car dealerships.

We are a professional tire center specializing in the installation of any kind of tires on your car, small truck or trailer. We sell various types of new tires and can assist you in choosing the right new tires for your needs. Our repair shop has developed an expertise with mechanical problems and car maintenance.

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Reviews (19)

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George MacAskill

Jan 29, 2022

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Positive: Professionalism, Punctuality, Quality, Value
Columbia Auto has been my “GO TO” place for my automobile maintenance and service calls for over 40 years. I recommend them to people I meet emphasizing their quality of work and their honesty. Thanks to Jim and staff.
Services: Brakes, Air & Cabin Filter, Oil change

Rebecca Mitton

Jan 29, 2022

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Needed some pretty urgent help during tire changing season. Did not have any appointments but still took the time to help me. Even took the time to call and make sure the problem was still gone several days later. Great experience!

Barbara Hill

Jan 16, 2022

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Positive: Professionalism
Accommodating when scheduling, professional and thorough with estimates, build trusting customer relationships. Always courteous. They take some of the pain out of 'car troubles'!
Service: Electrical

Sanjay Govi

Dec 28, 2021

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From the time you call to book the appointment until you get you keys back every step they take is thoughtful and you feel listened. Guys who work for Jim ensure that your issues are dealt with and you are clearly informed on what was done. Been going here for over 22 years and even got my very first car from Jim. You alway walk away feeling more than 100% satisfied and safe that your car is ready for your family.

Lawrence Folland

Dec 22, 2021

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Positive: Professionalism, Punctuality, Quality, Value
Columbia Auto Service provides excellent service that I trust and have for over 20 years. I recommend them to all of my friends and colleagues. Jim and his team go out of their way to ensure that their customers and their vehicles are well taken care of. I have no hesitation fully recommending their services.
Services: Brakes, Oil change, General repairs & maintenance, Check engine light diagnostic, Tyres

Debbie Sue Elliott

Nov 29, 2021

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I've been going to Jim and his gang for a long time. I've never had a problem with a repair. I had winter service and winter tires swapped recently. Excellent work!

Michelle Gowland

Nov 26, 2021

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Positive: Professionalism, Punctuality
Columbia Auto has been our garage for years and they are always cheerful, professional, and trustworthy. We moved to the other side of Kitchener and started using another garage, but that did not last long and now we're back at Columbia Auto. Lesson, don't mess with a good thing! Thanks guys!

Chris Warden

Nov 25, 2021

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Positive: Professionalism, Punctuality, Quality, Value
I've bought my last two sets of snow tires from Columbia Auto Service. The staff is friendly and they are extremely organized when it comes to setting up appointment to have the tires changed out each season. I'm always in and out within 30-45 minutes. I'd definitely recommend them!

Rose Vogt

Nov 21, 2021

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Thanks for getting me set up for winter, just in time! I’ve been with Columbia Auto Service for decades, not years… I trust Jim and his team to look after my car, and for their advice.

Esther Etchells

Nov 20, 2021

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Yes, I definitely DO recommend Columbia Auto; there's a reason they've been my go to service center for 30+ years. Empathetic service, a loaner car if you need it; this time I chose to wait while my tires were changed and I could read in a lovely warm, beautifully decorated office. So trustworthy and friendly.

Andrew Attridge

Nov 18, 2021

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Columbia Auto was great! This week I had my winter tires put on along with an oil change. They were finished very quickly, the final bill is exactly what they said it was going to be, and even gave me a loaner vehicle to use while mine was in for service.

Bob Paquet

Nov 18, 2021

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We have been a client of Columbia Auto Service for over 20 years and chose them shortly after moving to Waterloo based on recommendations received from many people in the community. During that time we have relied upon Jim and his Team to attend to our family cars on many occasions. Sometimes our service requests were urgent and unscheduled. In all instances Jim and his Team have provided us with timely, very professional service with the integrity that his clients have grown to expect and appreciate. Even in emergency/unscheduled situations, the good folks at Columbia Auto have found ways to attend

Mdarrol Bryant

Nov 13, 2021

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Positive: Professionalism, Punctuality, Quality, Value
Another excellent job at Columbia Auto. I've been going there for more than 20 or 25 years and never had a complaint. The service is always on time, with a smile, and done rightly.... Professor Bryant
Services: General repairs & maintenance, Tyres

Ron Petro

Nov 02, 2021

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Columbia Auto Service always exceeds my expectations for automotive maintenance, repairs and advice. Jim and his great staff are top-notch and experienced professionals who have always helped me out whenever I’ve had challenging problems with my automobiles, saving me time, money and aggravation. As a motorist, becoming a customer of Columbia Auto Service is one of the best decisions you will ever make.

Brenda Wood

Oct 22, 2021

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Jim and the staff at Columbia Auto are THE BEST! I learned about Columbia Auto from a friend and worked with Jim during an election campaign many years ago. My car is always well-serviced and Columbia Auto staff always make sure that I am comfortable and well looked after while I am there.
I highly recommend Columbia Auto.

Rick Paula Williams

Sep 22, 2021

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They are the BEST! Always there to Help and Take Great Care of our Vehicles!! Thank you and see you soon😃

Wendy Broadbent

Jan 26, 2019

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My car had an odd issue that had the men folk at my work betting on the resolution. Everything they hypothesised seemed horribly expensive. I was worried that taking my car to a garage with such an odd issue would result in me being fleeced royally. Very happy to say that that wasn't the case. Never felt like I was being treated like a "silly… female". Car was inspected, routine maintainance items found and explained - and - it was explained how it could have been my driving style that made the issue in the first place - a free fix! My car was back out the next day purring like a kitten

Candace Duke-Belsher

Apr 10, 2018

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I recently had an issue with a tire. My check tire pressure warning light kept going off. After taking to the dealer originally, I was told the pressure drop was due to weather change. They filled up my tire… and off I went. Next day, warning light went off again. Took my vehicle into Columbia Auto Service and they found the issue right away. A screw stuck in my tire. They fixed quickly and I could head to Windsor for my daughter's competition. The entire staff was friendly and helpful. The tech, Matthew, was great. Overall fantastic experience and highly recommend this company to others

Francois Beaudry

Mar 22, 2018

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Amber is amazing. She is very knowledgeable and very passionate. Highly recommended!

NAPA Autopro-Columbia Auto Service