Ottawa Diamond Flooring
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Ottawa Diamond Flooring
Ottawa Diamond Flooring was established in 1995 by Gary Tremblay, a consummate professional with more than 30 years experience in all styles flooring products and installations. Ottawa Diamond offers a wide range of quality-brand Ottawa flooring products that include hardwood, laminate, vinyl, marble, ceramic tile, and a wide selection of wall-to-wall carpeting.

Ottawa Diamond also specializes in granite and quartz countertops for the kitchen or bathroom, beautiful kitchen cabinets, staircases, railings, and a hardwood floor refinishing service that will inject new life into your higher traffic floors. Our beautiful showroom features impeccable displays showcasing the many flooring products that have made Ottawa Diamond Flooring the undisputed leader in quality Ottawa flooring solutions.
Services
We carry solid, exotic and engineered hardwoods manufactured by Goodfellow, Armstrong Flooring, also Canadian brands BSL Hardwood, PG Model. Laminate is a popular, budget-friendly and durable choice. The lock and fold system makes it easy to install. We carry various products such as a realistic wood look or tile look laminate as well as cork.
When looking for hardwood there's a question you need to ask yourself first: What room is the hardwood going in? This question is important because there are several types of hardwood. Solid hardwood is a solid piece of usually '' thick wood, installed by nailing, and it can be used in almost any room of the house that is not subject to varying temperatures and excessive moisture.
Bring your existing solid hardwood floors back to looking new again with Ottawa Diamond Flooring's sanding and refinishing service. We offer various sanding, staining services on many types of solid hardwood. Give us a call today to discuss your future flooring project with one of our knowledgeable representatives.
Laminate is a popular type of flooring as it offers the look of hardwood or tile in a budget-friendly way. Laminate offers a more durable surface. It's highly resistant to scratches, making it a good choice for people with children and pets. The simpler lock and fold installing system is ideal for those do-it-yourselfers out there.
Carpet offers many styles, colours, patterns and textures. When choosing carpeting, make sure to consider the area where it will be installed. In a high traffic area, you want to make sure you choose a high quality carpet that is more resistant to higher volumes of traffic. Carpet enhances sound absorption and is a natural insulator, allowing it to hold more warmth during those cold winter days.
Reviews (12)
Joel Ache
Joel Ache
Apr 09, 2021
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I ask the to come and do an estimate to refinish our floors. Really bad communication and the contractor had a really bad attitude. When the floors were sanded, it looked great but found some edges that were rough like sandpaper. They sanded the edges by hand but when they put finish on, it was patchy and showed all the roller marks and was rough and they said it was normal and blamed it on our house temperature. It obviously meant they didn't sand it good and didn't put enough coats of finish on the flooring. We waited years to do this floor and finally made the dive and now we regret ever doing
Dec 03, 2019
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First of all, I want to start by saying Diamond flooring was refereed to us as the installer from Home Depot. We didn't have the choice who we wanted.
We have paid thousands of dollars upfront to this company for hardwood flooring. The initial estimate was completing wrong for most of the required parts. They kept nickle and dimming us at every opportunity. Example, they ordered the wrong underlay, wrong T-molding, extra underlay, extra hardwood, and 1/4 rounds. Guess what, I had to take it back to Home Depot only to be told there is a restocking fee. And guess who had to also order the right
Tanya B.
Tanya B.
Jul 12, 2019
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Went into Store, no one was there to serve me. Seems to have a lack of staff, and there wasn't alot of customers.
Sam S.
Sam S.
Jan 29, 2019
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Through Home Depot we hired Ottawa Diamond as the installer for our marble backsplash - Home Depot spoke very highly of the company. We were not disappointed as the installer, Shawn, was even better than described by Home Depot. He did not leave until the work was completed and done to his standards, which were at least as high as ours. He even arrived during a freezing rain event that took him at least an extra hour to navigate and then completed the job.
We are most impressed and would definitely use Ottawa Diamond again.
Samantha Szola-Bown
Samantha Szola-Bown
Nov 22, 2018
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Ottawa Diamond Flooring is an amazing company. No other company compares! We did so much research and Ottawa Diamond Flooring came out on top! We were over the moon happy with the overall finished product. We could not be any happier with our new carpets. We would definitly recommend them to anyone. What are you waiting for pick up the phone and give Shawn a call he will be more than happy to help you. Thanks Ottawa Diamond Flooring!
Mary Frances Macdonald
Mary Frances Macdonald
Nov 20, 2018
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Loved the new house look the folks at Diamond Flooring gave me with their hardwood installation and carpet on the stairs. Their installers were excellent. Punctual and precise in their work. I will be returning to Diamond for any future renos!
Karen Horner
Karen Horner
Jul 04, 2018
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We contracted with Ottawa Diamond Flooring to do the bathroom floors in three bathrooms, as well as tile surrounds for two alcove bathtubs. The quality of the tile seems to be fine, but the installation, errors and lack of desire to fix problems would lead me to suggest you shop elsewhere.
Twice during our job, the installer that was supposed to… work didn't show up. When he did, he didn't do a very good job, and it was taken down and redone by another of their installers. We thought the job was fine, until it was pointed out to us that they didn't even drill holes for the showerheads. An
Susan Beattie
Susan Beattie
May 12, 2017
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Steve and his crew were amazing. They did a complete carpet extraction and laminate floor installation in a fully furnished condo that included a grand piano. One could say well that is their job but what is of note was the speed and seasoned expertise with which they did it. In fact, during the time that they were waiting for the self leveling… concrete to dry, instead of knocking off for the day, they voluntarily and without charge offered to assemble my moms Ikea bedroom furniture set which they also did in record time. The entire job was done flawlessly. Steve told me that they do not
Michael Larkin
Michael Larkin
Apr 26, 2017
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Would never hire them again - I would burn down my house first. Took more than one visit to complete installation of flooring. Then there were issues and same installer kept being sent back to fix issues - popping floor boards. He glued them down, did not work, changed them and glued them down. Did not cut vent holes even close to correct fit,… vents moved and scratched new floor. When installer came to fix the issue said it was too late in the day to start the repair, call and reschedule. After 6 times gave up and had another flooring company come in and fix the job - ON 1st VISIT!
Judy Devlin
Judy Devlin
Aug 13, 2015
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My husband and I had been looking everywhere for laminate flooring. It wasn't until we were introduced to the Bruce Park Avenue collection by Ottawa Diamond Flooring that we could make our choice. Their knowledge, understanding and excellent customer service had us sold. We also required custom wood nosing's to match the colour of the laminate and… they delivered on that as well! The match was great, if you weren't told you would have thought they were meant to go together. We are extremely thrilled with the entire experience and would not hesitate to shop at Ottawa Diamond Flooring again
Deb Y.
Deb Y.
Apr 09, 2014
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Told by an employee, Vivian, to "Get the F... out of this store!!!".

Why? Simply for calmly questioning a policy they apparently have, to not do business with anyone who has discussed flooring with Home Depot first.

The Story:

On Wednesday, April 9th, 2014, I drove 45 minutes to Ottawa Diamond Flooring to look at hardwood and to line up an in-home consultation, for which I was prepared to pay their stated price of $75.00. When I happened to mention to Vivian that I'd been to Home Depot three months previously, that they'd told me that Ottawa Diamond Flooring had the
Matt Stepchuk
Matt Stepchuk
Aug 12, 2012
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The heated kitchen floor you installed in my house has been by far the best investment to date for my property. Besides the great quality of workmanship and no hassle installation, the comfort upgrade for my living space is really incredible. Everyone just loves it. I also love how this new floor provides such an efficient new source of heat allowing me to turn off a few of the baseboard heaters in and near the room. I just love it!! THANK YOU.