Concept Physiotherapy
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Concept Physiotherapy
Welcome to Concept, where we offer physiotherapy, registered massage therapy, kinesiology, acupuncture and dry needling, and clinical Pilates. We house the only AlterG Anti-Gravity treadmill in BC! We are a locally owned small business that has been changing the way people rehab for more than 20 years in the Okanagan with locations in Vernon and Lumby, BC.

We offer in person session as well as virtual/video visits. We offer direct billing to most insurance companies and offer treatments for private payers, MSP, ICBC, WorkSafe BC (WCB), and Department of Veteran Affairs (DVA). Book an appointment that suits your needs over the phone at 250-260-1550 or online.
Services
Physiotherapists (Physical Therapists) are health science professionals who have an advanced understanding of anatomy and pathology. Our manual therapy trained physiotherapists can help reduce your pain and restore your mobility, strength and function. Our motto is our goal- to get you to Feel better.
Reviews (17)
Bill Pennock
Bill Pennock
Jan 26, 2022
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Kelly has helped me immeasurably in dealing with the physical aspects of my Parkinson's. He is personable, a good listener and is knowledgeable about my condition. I continue to benefit from my sessions with him.
Maritza Eh
Maritza Eh
Nov 23, 2021
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I have been seeing Dawn Collins for all my medical needs, and I have been very happy with her service. Dawn is very professional, knowledgeable friendly and help full. Also, I want give a positive feedback for all her friendly team, because they always are trying to accommodate me on the last minute. Making me feel that they care for me ;)
Karinda McGaw
Karinda McGaw
Sep 22, 2021
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Gillian is amazing to work with.
She is professional, knowledgeable, engaging and understanding of my goals.
I 100% recommend Gillian and Concept Physio.
Sandy O'Brien
Sandy O'Brien
Aug 31, 2021
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There was a mix up in my booking. They were able to change another patients time to accomodate me. Thank-you Sandy for arranging that. I really appreciated you doing that. Thanks again.
Sharon Bevan
Sharon Bevan
Aug 27, 2021
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Dawn is an exceptional Physiotherapist I have been seeing for all my medical needs. She is professional, knowledgeable, empathetic, experienced in all areas and I fully trust her. She has worked with me through a neck injury, vertigo, knee/shoulder surgery as well as a recent back issue. I cannot say enough about her expertise and I highly recommend her.
Betty Martin
Betty Martin
Aug 15, 2021
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Kim has brought my body back I lost after being rear ended, by an idiot not watching the road, that took 10 years away from my body. She is still working on my body to give me more of my life back. I so recommend her to all, so grateful she is my physio therapist
Cheryl Sali
Cheryl Sali
Apr 24, 2021
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Dawn is awesome! I was given rave reviews of Dawn so I decided to come to her and I wasn’t disappointed. Dawn is very knowledgeable and thorough with her assessment. I know I will be back in working order in no time under Dawn’s care!!! Thank you Dawn!!
Tracey Fleming
Tracey Fleming
Apr 01, 2021
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Staff are exceptional and very caring. Would definitely recommend them.
Doug Geiger
Doug Geiger
Dec 07, 2020
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This is my second injury that I have visited Brodie for. Again he was engaging, thorough, insightful, educational, helpful, practical and encouraging! I left the office completely confident that my time, investment and recovery were addressed 100%. Recommend Brodie and Concept Physio without any hesitation.
Kelley Bench
Kelley Bench
May 12, 2018
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My treatment of thoracic massage for bursitis in my shoulders was awesome. Let the pain go for months, Dr gave me stretches to do, didn't work. Felt a noticeable improvement after the first treatment with Kim Brandle😊. Continued with Kim and have been pain free for the last six months since stopping treatments! Thank you Kim !!!
Lisa Gallie
Lisa Gallie
May 10, 2018
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Dawn has saved us SO many times! I would recommend her to anyone! Absolutely a go-to for our family when we are hurting!
Debbie Warner
Debbie Warner
May 08, 2018
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This place is super well organized and the staff very friendly. I’ve been going here for many years now off and on and I would never go anywhere else for my Physio. They have helped me tremendously and I am very grateful. I go now for regular maintenance and have no hesitation recommending Concept Physio to anyone at all:-)
Pamela Harris
Pamela Harris
May 07, 2018
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They only place I know that calls to say they are running behind. Amazing and helpful staff.
Nancy McWhirter
Nancy McWhirter
May 06, 2018
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Concept Physiotherapy is fantastic..Carmen is a miracle worker for me!
Taryn Mick Robertson
Taryn Mick Robertson
Dec 20, 2017
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Such great care always with my range of different injuries! Customized rehab programs emailed with videos are so helpful!
Janet Blair Nobert
Janet Blair Nobert
Dec 19, 2017
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Great facility and staff. I'm receiving excellent treatment from Dawn.
Diana McCarthy
Diana McCarthy
Dec 09, 2017
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The staff here are amazing! From the reception desk to the practitioners- they make you feel welcome, comfortable, and most of all- Better!