McKenzie Trailers is enthusiastically committed to offering our customers the best value and service on all our new and previously owned towable recreational products. McKenzie Trailers has been the preferred dealer servicing the greater Toronto and southern Ontario region for over 40 years.
Located in Gormley Ontario, only a few minutes northeast of Toronto, our state-of-the-art dealership is committed to ensuring unparalleled quality sales and service.We understand that to camp or cottage in our great outdoors is to experience a Canadian way of life unlike any other. McKenzie Trailers' professionally trained and dedicated staff will ensure that your complete road and campsite experience remains memorable.
Located in Gormley Ontario, only a few minutes northeast of Toronto, our state-of-the-art dealership is committed to ensuring unparalleled quality sales and service.We understand that to camp or cottage in our great outdoors is to experience a Canadian way of life unlike any other. McKenzie Trailers' professionally trained and dedicated staff will ensure that your complete road and campsite experience remains memorable.
Services
Forest River's philosophy is built around experiencing the vast beauty of Mother Nature. It's apparent in every detail, the drive to provide Forest River owners with quality, dependable products. From the Grand Canyon to Niagara Falls and everywhere in between, Forest River recreational vehicles provide the perfect venue for you to open up.
Cedar Creek is dedicated to enhancing the joy of the outdoors and your peace of mind, by building better quality recreational vehicles designed to withstand rugged road conditions and extreme temperatures. When the destination, not the journey is your dream, consider an RV designed with you in mind.
With floor plan weights within these vehicles' towing capability, Geo Pro is an exciting way to go camping using the vehicle you drive every day. The Geo Pro series is ready for wherever your adventure takes you. Standard 100W roof solar panels and 1000W inverters will let you use your Geo Pro almost anywhere!
Rockwood takes pride in packing the most value possible into our Roo series. With a wide variety of floor plans available and built in standards second to none, we are sure you will find a Rockwood Roo that fits your needs. Built in value in all we do! Goodyear Tires Now Standard with Tire Pressure Monitoring System & Dexter TORFLEX Suspension Axels.
We have custom designed our trailers with the best in style and amenities while keeping your towing needs in mind. Quality craftsmanship and attention to detail have been put into our Ultra Lite trailers, all with you in mind. The fully equipped kitchens with comfortable dinettes and distinctive, spacious interiors are just a couple notable features.
Reviews (10)
Dave Graham
Nov 17, 2021
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Stephanie S.
Sep 30, 2021
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The 5 stars are for the amazing work of Tina in the warranty department and Jayce the service tech.
After having emails not responded to from the general email, I called in and was advised to contact Tina as she would be able to help me. She was absolutely incredible! She answered all my questions, scheduled me in to have the repair done in a timely manner and was overall a pleasure to work with.
The service tech that was sent Jayce was amazing! He was friendly, personable and professional. He made sure that all the issues were fixed, explained the issues to me and demonstrated how to get everything
After having emails not responded to from the general email, I called in and was advised to contact Tina as she would be able to help me. She was absolutely incredible! She answered all my questions, scheduled me in to have the repair done in a timely manner and was overall a pleasure to work with.
The service tech that was sent Jayce was amazing! He was friendly, personable and professional. He made sure that all the issues were fixed, explained the issues to me and demonstrated how to get everything
Gheorghe Dumitrescu
Aug 03, 2021
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Mark Blot
Jul 26, 2021
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Wilson AhChin
Jul 25, 2021
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Unfortunately Warranty and Service is not responding back to emails or my voice messages. 2 weeks ago I picked up a brand new Tent trailer and have a few issues that need resolving. I have left voice messages and sent emails to Warranty and Service and its been 5 business days with no response. I am hoping the owner reads this and responds back and investigates why their customers are being ignored.
Everything from Sales to PDI delivery went great and I was happy with their service.
*Update. Patti from Service finally got back to me and scheduled me in.
Thank you.
Everything from Sales to PDI delivery went great and I was happy with their service.
*Update. Patti from Service finally got back to me and scheduled me in.
Thank you.
Greg Knowles
Jul 11, 2021
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Glad some people are very happy and satasified with this company....we are not!!!!
Warrentee department is refusing to take our calls and will not reply via email. It took almost a year for them to order parts for replacement and after a year...we still have not received them. Service department will not co.e out to check about a water leak that is soaking the carpet everytime it rains. These items were mentioned within the first month after receiving our Grand Lodge park model.
Perso ally, I would never deal with this company, as we were guarantee these thing would not happen!!!!
Warrentee department is refusing to take our calls and will not reply via email. It took almost a year for them to order parts for replacement and after a year...we still have not received them. Service department will not co.e out to check about a water leak that is soaking the carpet everytime it rains. These items were mentioned within the first month after receiving our Grand Lodge park model.
Perso ally, I would never deal with this company, as we were guarantee these thing would not happen!!!!
Paul Acquaah
Jun 23, 2021
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Craig Watson
Jun 18, 2021
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Barry Horn
Jun 11, 2021
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They do not stand by theirs parts, bought a toilet valve, installed it, valve was faulty and driped our entire trip. Went back with the valve, we told by parts person that nothing they could do as i didn't have my orginal recipt. I had to buy a new valve. Very poor service, i would have expected more.
M. Ellis
Jun 19, 2019
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Decided to buy a Pop up trailer and wanted a Rockwood Highwall. Problem is in Northern Ontario no one sells Rockwood. Decided to call McKenzie RV and they were excellent to deal with. David Pond was super to talk to, answering questions was no issue. Great communication. Drove 6 hours down to the dealership to pick up our new Pop Up. Tech Jason did an amazing and very thorough job on our Demo. Thanks so much for the pleasant buying experience. Talk to David next time you go in looking for a new RV.
