Circle of Care, part of Sinai Health, is a leading not-for-profit home and community care provider serving the Greater Toronto Area. Our compassionate staff and volunteers are dedicated to supporting independence at home and enhancing quality of life for people in the community. Althea worked for over 30 years in hospitals and community agencies.
She had a dream to continue caring for her community and decided to return to university to become a nursing teacher. That dream was put on hold when she lost her vision. But, despite losing her vision, she still cares for her husband who recently suffered a brain aneurism, leaving him with hearing and cognitive issues as well as epilepsy, and is currently completing her degree at Canadian National Institute for the Blind.
She had a dream to continue caring for her community and decided to return to university to become a nursing teacher. That dream was put on hold when she lost her vision. But, despite losing her vision, she still cares for her husband who recently suffered a brain aneurism, leaving him with hearing and cognitive issues as well as epilepsy, and is currently completing her degree at Canadian National Institute for the Blind.
Services
Circle of Care, part of Sinai Health, is a leading not-for-profit home care provider for individuals living in the Greater Toronto Area. Our staff and volunteers simplify everyday life for more than 16,000 clients and their families each year, helping them preserve their independence and live comfortably at home.
Circle of Care supports initiatives that help older adults live healthier, happier, and longer lives. Circle of Care was established to help older adults in the community, but we can't do it without your financial support. Help us make a difference in the lives of many families, starting today. Tax receipts will be issued for donations made over $25.
Volunteers are at the core of Circle of Care. From delivering Kosher Meals on Wheels food, to friendly visits with isolated older adults to providing companionship and caregiver relief to someone with a life limiting illness, our volunteers are kind, compassionate, and have a strong desire to help older adults in our community live happier and healthier in their own homes.
Circle of Care is made up of employees, students, and volunteers who bring energy and purpose, every day. Circle of Care, part of Sinai Health, is a leading not-for-profit home care provider for individuals living in the Greater Toronto Area. Our employees and volunteers simplify everyday life for more than 16,000 clients and their families each year, helping them preserve their independence and live comfortably at home.
Circle of Care's Meals on Wheels program is one of the largest meals on wheels programs in Canada, serving Toronto and the southern part of York Region for more than 50 years. Each year, we deliver more than 200,000 meals thanks to the help of over 200 friendly volunteers. We offer delicious and nutritionally balanced meals to meet the needs of our diverse clientele.
Reviews (10)
Maria S.
Apr 01, 2021
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Horrible customer service. No one calls you back ; you leave numerous messages for the co-ordinator but after 4 weeks Im still waiting for a call back and thats after reaching out to the supervisor and manager. Just terrible scheduling . PSW's login in 15 to 30 mins before even entering the house and then rush everything to leave ; I am in disgust and disbelief of the bad management in this place. I cannot believe there is no accountability.
Diann C.
Jan 28, 2021
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Used iride driving service a handful of times. When it works, it's great. When it doesn't, it's due to either a software glitch on their part or a serious lack of attention. They keep misspelling names, getting addresses wrong and generally feels like whoever you communicate with isn't paying attention.
Question
Jun 09, 2020
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They sent a letter encouraging clients to express concerns about their staff's COVID-19 precautions (or lack thereof). When I called, I was told to put my service "on hold" until the chronic condition that puts me at risk of COVID-19 complications is "over" (well, then I wouldn't need service any more -- is this an invitation to leave?) The supervisor's reason? Because my previous PSW "did not work out" for me, and the current one "is not working out either". It was THEM that removed my previous PSW from helping me, but now they make it sound as though I was an unreasonably "difficult" client for
Sandman Sandman
Feb 02, 2020
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Elizabeth Bakos
Jan 13, 2020
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I am sorry to say that communication with coordinators is very poor. If your call gets answered, you are put on a lenghty hold - and most often cut off. Voice messges also don't get answered.
My recent problem, after being assured to be solved, created more problems.
My regular PSW took 1week vacation and when she returned, was removed 3 sessions a week from me, after being regular for almost 2 years. I am grateful for the replacement PSW's, but when she returned, her 3 sessions with me were taken away. After finally getting hold of one of the coordinators, I was told that they can not take the
My recent problem, after being assured to be solved, created more problems.
My regular PSW took 1week vacation and when she returned, was removed 3 sessions a week from me, after being regular for almost 2 years. I am grateful for the replacement PSW's, but when she returned, her 3 sessions with me were taken away. After finally getting hold of one of the coordinators, I was told that they can not take the
K.
Jan 04, 2020
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Terrible place to work. Always short on PSW's, who are free to pick and choose assignments. NO repercussions follow to those PSW. Management doesn't care to improve the way they operate, the shortfall of PSW's, the horrendous service on the weekends. Everyone seems to care only about their cushy job and does nothing more. The turnaround in this job is huge. Nobody is able to deal with the stress of dealing with dissatisfied, yelling customers on daily basis for more than few months. Do not go there. Waist of your time!
Cristina Zambito
Jul 06, 2019
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This Company Is Horrible. They never have PSW on weekends apparently. The coordinators do not know how to communicate with the Clients family.And they always like to postpone clients time for a visit and don’t do their job correctly.This place needs to be shut down or hire more people or Train their staff better this is ridiculous. I’m dealing with my grandfather was on pallet of care and they don’t give a care.
Frank Roberts
Jun 10, 2019
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Karthik A.
Jul 04, 2018
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Very poor customer service. I've had the worst coordinator and supervisor Ive ever met. They do not call to apologize or rectify , even after dropping my mother on the floor and failing to feed her. The worker stays for 40 minutes and reports an hour. The supervisor has an attitude and audacity to tell me that I must be nice to her when speaking to her after the fact.
Howard Shore
Nov 26, 2016
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Yvonne Brown Offers Excellent Care To My 84 Year Old Mother!
Circle Of Care Has Qualified Homecare Providers That Go Out Of Their Way To Make Their Patients Happy!
A great example of Excellent Health and Home Care comes from Yvonne Brown who is a very sweet person who always has a Smile on her face.
I really enjoy seeing her around my mother because she makes her feel happy and comfortable.......
Yvonne Brown, You Are Simply The Best!
May I also provide a Commendation to Rita, Cristina and to Nelinda as well as to many other Caregivers who give their 150% of dedication, devotion and caring
Circle Of Care Has Qualified Homecare Providers That Go Out Of Their Way To Make Their Patients Happy!
A great example of Excellent Health and Home Care comes from Yvonne Brown who is a very sweet person who always has a Smile on her face.
I really enjoy seeing her around my mother because she makes her feel happy and comfortable.......
Yvonne Brown, You Are Simply The Best!
May I also provide a Commendation to Rita, Cristina and to Nelinda as well as to many other Caregivers who give their 150% of dedication, devotion and caring
