Sole Experience
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Sole Experience
We provide hundreds of styles of fashionable comfort footwear that not only are orthotic friendly but look and feel great. We also carry a selection of specialty footwear for diabetic and arthritic customers. Professional expertise is offered on-site at Sole Experience Inc. for your convenience. You don't have to wander from a clinic to a footwear retailer.

We are able to help you make the best choice in regards to footwear under the guidance of a fully-trained staff, Certified Orthopedic Footwear Specialist and Pedorthist. At Sole Experience Inc. you will be fitted with the most appropriate, comfortable footwear and orthotics to best suit your individual needs.
Services
Family owned and operated since 1997 at the same location on the corner of Whyte Avenue and 108th Street. Sole Experience Inc. is a well known specialty shoe retailer that offers customers a unique one stop shopping experience. We take pride in offering the best customer service possible. It is not just about the sales at Sole Experience Inc.
We specialize in Custom Made Orthotics, Build Ups, Therapeutic Footwear and Met Pads. All of these services require an appointment and a prescription from a healthcare provider. Please call our store and we will make an appointment with Lennard Grove our Certified Orthopedic Footwear Specialist with 30 years' experience.
WW928BK3 - The New Balance 928 women's walking shoe features motion control and ROLLBAR stability technologies and ABZORB cushioning for comfort from morning till midnight. WW928WB3 - The New Balance 928 women's walking shoe features motion control and ROLLBAR stability technologies and ABZORB cushioning for comfort from morning till midnight.
We require a prescription for custom made orthotics, build ups, orthopedic shoes and met pads. Having a prescription from a healthcare professional protects you. We are following a Doctors prescription that is dated before the appointment. In most cases your doctor or other health care professional can give you a prescription for all of our services.
We do not use a computer scan to make our orthotics. You will receive a custom assessment by our Certified Orthopedic Footwear Specialist or Pedorthist. We can modify our generic sole footbed orthotics for a fee and they are a final sale. Since our orthotics are made on site there usually is 2 weeks turn around time to get them made.
Reviews (25)
Elli Ewasuk
Elli Ewasuk
Jan 08, 2022
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I took my mother in law here to get fitted for some shoes. Initially her appointment was with Len and he was fantastic with her. He was knowledgeable about the issues facing her with her shoes and very helpful in going through the dozens of pairs of shoes she was looking at. Once his next appointment came, he asked Adrian to help her out. He was amazing with her. Adrian was patient and kind and helped her to find some shoes that she actually loves. Thanks so much for being so patient and understanding with her. It made the shopping trip so much easier. They have so many amazing brands and their
Carol Daneluk
Carol Daneluk
Jan 02, 2022
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My mother and I came to the Soul Experience store for the first time today. My Mom has several foot issues, and trying to find footwear for her is always a challenge. The entire staff were patient, very helpful, and we finally found a pair of boots that were comfortable for her. This is definitely the place that we will be coming to in the future for any type of shoe, sandal, runners or boots, that she may require. It was great first time experience!!! We will definitely recommend your store to any others that may have Orthopedic issues. Thanks again :)
Meig N.
Meig N.
Nov 10, 2021
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Love this store! They have a wonderful selection of top brand shoes to fit anyone and everyone. Their staff go above and beyond to make sure that you are getting the best fitting shoes no matter how many trips to the back it takes and how many boxes are piled around you...... Thanks Adrian, it took 2 days and I have no idea how many boxes but I really did get the best shoes. You really did a stellar job!!
Shawnna P.
Shawnna P.
Nov 02, 2021
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Sole Experience is still limiting capacity. I parked in their back lot and snuck my Mom in through the warehouse door.
She has mobility issues.
They were super nice to her and helped her right away.
Very patient and understanding.
They got her on her way with a new pair of runners and explained the return policy.
Thanks for a great shopping experience.
Atanu Das
Atanu Das
Nov 01, 2021
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We went to look for a walking shoe for my wife, who is a highly discerning shopper especially when it comes to shoes. We were served by Adrian. His patience and knowledge of shoes were just outstanding. He explained the pros and cons of every pair in detail and never pushed a sale. My wife came away totally satisfied with her new pair of Merrell. i will give Adrian a 10 out of 5(!) and I wish the young man the very best.
Tora Volkers
Tora Volkers
Sep 12, 2021
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My first visit was in 2018. They were able to provide me with very stylish and comfortable ladies shoes. They carry extra white shoes that fit me very very well. I would recommend them to anyone that has difficulty finding shoes that fit properly. Their staff are extremely knowledgable and very very helpful.
Joy Jacobsen
Joy Jacobsen
Sep 03, 2021
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Today my son and I spent over 2 hours in store trying to find shoes for his 6E wide feet. I was blown away with happiness when we walked out with 2 pairs!!! The customer service is beyond exceptional. They go so far above and beyond to help. I will be purchasing ALL footwear here from now on. Shop local and support this business!!!!
Bobbi
Bobbi
Sep 01, 2021
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What a great team of people to help us today! Tammy was patient, knowledgeable and kind in her attention to us. My husband got the right shoes for the right needs.
I would highly recommend Sole Experience to anyone who needs staff who take a little more time and are familiar with special and everyday needs for footwear.
They even a Certified footwear specialist who can be booked for appointments if your needs in footwear are unique. Free parking at the back and metered parking out front make access easy.
Laura Neal
Laura Neal
Jul 28, 2021
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I have several issues with my feet including falling arch’s, planter fasciitis and gout. Needless to say my feet ache and a good shoe and orthotics are key. I have had terrible luck finding comfortable shoes and my sister told me about Sole Experience. Tammy served me with superior product knowledge and personalized service to ensure my choices were best for my needs. I left with 4 pairs of shoes and a commitment to return whenever I’m visiting Edmonton. I’d highly recommend them.
Emma Crandell
Emma Crandell
Mar 03, 2021
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I had a very pleasant experience here today, looking for training shoes to replace my 10+ year old pair. The staff were incredibly knowledgable, kind, and not pushy at all. Went home with an amazing new pair of HOKAs. Thank you! I will return for sure.
Jocelyn BablItzio
Jocelyn BablItzio
Dec 20, 2020
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I went shopping today and had the best experience! Unbelievable customer service and with the buy one get one 50% off sale they were having I ended up with 2 pairs of amazing nursing shoes within 20minutes! I will be back for sure!
Lynne F.
Lynne F.
Dec 10, 2020
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Thank goodness for this awesome store! They carry all the unusual sizes for those of us who need them. (How many feet are actually 'normal' anyway?) The wonderful gal who served me (sorry I didn't get her name) fit me perfectly, explaining why the shoe size I thought I needed was not healthy for my feet and put me in a size that is so-o-o comfortable.
She also found me boots that adjust perfectly for my sometimes swollen feet, are attractive, and have a good sole making me safe on our winter walkways.
And then! - then, she carried my packages to my car for me so I could concentrate
Carol Symons
Carol Symons
Dec 06, 2020
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This is a wonderful store with good quality footwear. Footwear, by brand, that is not necessarily easy to find elsewhere. Hard to fit foot, orthotics...this is the place for superior service and knowledgeable staff. Also easy, accessible parking behind the store. I highly recommend this store.
Maeve Crothers
Maeve Crothers
Nov 22, 2020
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I have so much respect and admiration for the staff of Sole Experience. Their friendliness, experience and knowledge, especially Tammy who went the extra mile each time I have gone in for my chronic issue with my foot. Her knowledge about the product is exceptional, and nothing is too much trouble to make sure the customer is comfortable and pleased with the purchase. Would recommend this company and their staff any time.🙂 5 star!
Karen Reid
Karen Reid
Sep 25, 2020
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I have purchased both footwear and orthotics from this store several times over the years - I am not easy to fit but have found that the staff are very helpful, knowledgeable and go beyond what is expected. Supporting this small business is well worth it!
Virginia L. Lehay
Virginia L. Lehay
Jul 07, 2020
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I have bunions on both feet and long ago lost confidence that any stores in Edmonton had shoes that I could wear without weeks of painful breaking them in. Even when my sister told me she had found a store that might have shoes that would work for me, I didn't hold out much hope. I was definitely going to check it out as my last pair of shoes were very much worn and I knew they were reaching the end of their usefulness and I didn't know what I was going to do to find my next pair. I had already resorted to applying black felt pen to the spots the bunions had almost worn through to make the grey
Ludmilla Rodriguez
Ludmilla Rodriguez
Mar 12, 2019
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Great comfortable and well made shoes paired with awesome and knowledgeable costumer service associated.
Judy Kalman
Judy Kalman
May 31, 2018
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Was fitted to day by Val addressing my problem ,with proper walking shoes ,spend more than an hour with him assessing my issues .very highly recommended. .
Jane Lapointe
Jane Lapointe
Sep 15, 2017
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Love the customer service here. Love the shoes . I have been having pain behind my ankle and they put a raise in the shoe to stop the pain. They know their stuff. Thank you
Lisa B.
Lisa B.
Mar 21, 2016
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I needed a specific pair of shoes that I can only find in a few places in town, and to discuss a different brand that would provide the same support for my fallen arch. I was in the area and decided to try them myself even though my sister in law didn't have a good experience.

I'm pleased that my experience was a completely different one! I was approached almost immediately and the customer service rep knew her stuff. She understood my needs better than I do :). I was very impressed with how she helped me out even though I may have went in there with a chip on my shoulder.

So far
Jacy B.
Jacy B.
Nov 26, 2015
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I always like to support a local independent business, so when I needed a good pair of winter boots I went here first. Sole Experience may not have the largest selection of boots, but you can be assured that everything they carry is really good quality. I found the perfect pair of boots at a good price --but the right boot fit slightly too tight. So the lady helping me took it to the back and had it stretched until it was a perfect fit! I really appreciate that the staff went the extra mile for me, and will definitely be coming back.
Eithne L.
Eithne L.
Jun 17, 2015
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I came here specifically looking for work shoes one day with a friend after finding them online. When I tried to show her what I was looking for, she hurriedly glared at me and told me she is not a doctor and therefore, cannot help me. It wasn't a very specific medical question, I just wanted to know what she could suggest that had a larger toe box. I tried again to ask for some suggestions, and she spoke to me in a very condescending manner. My friend sat to the side and when I came over, she was appalled at the way I was spoken to. I mentioned to another sales associate that I was very unhappy
Ali G.
Ali G.
Sep 24, 2014
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I've actually bought 4 of the last 5 pairs of shoes that I've purchased this year here. Part of the reason I've purchased so many shoes this year is that I've worn a considerable number of shoes out lately. I get great service from Maria when I go there, and even when they have sales (that may be at other geographic locations) I don't mind searching the store for a pair of shoes that would be adequately awesome for my needs because I know that they only sell GOOD QUALITY shoes that will be mostly comfortable for my feet.

While I am a woman who wears skirts and dresses
Rachel F.
Rachel F.
Apr 01, 2014
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Recently, I injured my ankle. And after numerous trips to the doctor and the physiotherapist, we discovered that the cause of the injury was repeated strain on the ankle caused by poor mechanics of my feet. I needed good orthotics. The prescription ones "custom-made" by a podiatrist just didn't cut it. I needed to have some made by a certified pedorthist. There aren't too many in Edmonton, but I was glad to find one at Sole Experience, one of my favourite shoe stores in town. Marvin spent an hour and a half with me, analyzing my gate, examining my feet and legs. He also
Paula K.
Paula K.
Jun 23, 2013
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I love my Birkenstocks, and when I needed a new pair I went to Sole Experience based on the feedback of friends. As soon as I walked through the door I noticed the huge selection of sandals, dress shoes, even flip flops for men and women and from a variety of different brands. The selection of Birkenstocks was the largest I have ever seen anywhere, and they had the style and colour and size I was looking for - at other places I was lucky if I could do two out of three. The customer service was excellent - I had three different staff helping me out to make sure the pair I got was perfect for me