Serene Escapes Day Spa
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Serene Escapes Day Spa
We respect the privacy of our Guests and Staff regarding their vaccination status. Currently we do not require proof of vaccination. The health and safety of our Guests and Staff remains a top priority. We continue to adhere to all recommended health and safety guidelines as outlined by Alberta Health Services.

We offer a variety of services including Dermalogica Facials, Manicures, Pedicures, Waxing, Threading, Eyelash Extensions, Lash Lifts (Eyelash Perming), Brow Lamination, Laser Hair Removal, Laser Skin Treatments, Spa Packages, Traditional Thai Massage, Cupping Therapy, Cranial Sacral, Therapeutic & Relaxation Massages & Couples Massages.
Services
It is owned and operated by 2200hr RMT's Scott and Karin Thompson. We are conveniently located in the Creekside Shopping Centre at #12 - 12192 Symons Valley Road NW in Calgary, AB. We are partnered with both WaySpa and SpaFinder Wellness 365. We accept all WaySpa & SpaFinder gift cards and gift certificates.
Karin is a 2200 hour Registered Massage Therapy graduate from Alberta Massage Training. She is trained in relaxation, deep tissue, prenatal, hot stone massage as well as craniosacral therapy. When she is not doing office work for the spa, she loves doing massage to make her clients feel better.

Karin is committed to growing Serene Escapes Day Spa into a place to come and relax, and have all of your troubles melt away while you escape the ordinary.Mayuree (May) is a Registered Massage Therapist who graduated with 2200 hours from Turner Institute of Orthopedic Massage. She is a member of the Natural Health Practitioners of Canada (NHPC) in good standing.
Hello! my name is Teigan, and I am a certified esthetician graduated valedictorian at MC College. Moving to Calgary almost 4 years ago, I was lucky enough to have the opportunity to go back to school with a passion for the esthetics industry. I really enjoy what I do and it's important to me to make sure all clients needs are met with each service, along with making sure they leave feeling relaxed and refreshed!
If you book a massage with a 2200hr Registered Massage Therapist, we are happy to provide direct billing services to most major insurance providers. We ask that you arrive a minimum of 10 minutes early prior to your first massage appointment to allow yourself time to complete the paperwork necessary for direct billing.
This massage is the ultimate in relaxation. The Registered Massage Therapist will warm up the tissues using smooth gliding strokes to assist you in total relaxation. Relaxation massage utilizes many of the same broad, firm strokes that are practiced in other massage techniques to work the muscles gently.
Reviews (23)
Wikit Trek
Wikit Trek
Jan 18, 2022
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OIL THEY USE SMELLS LIKE MILDEW!!! EWW!
If you want a massage and come home smelling like mildew. This place is for you. After so many times telling them that the oil they use smells like mildew and them continuing not to care..I finally decided to write a review. Tired of it. Time to find a new place that cares.
To management: This review is written based on my wife and son's experience. Everytime they came home they smelled because of the oil you use. She had mentioned this repeatedly to management and nothing was done.
To anyone new to this business: I caution you to be sure and ask to smell
Arianna Jay
Arianna Jay
Jan 09, 2022
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Too bad the receptionists are responsible for our appointments & not the massage therapists themselves. I have been a loyal customer for years, even referring friends & co-workers to this business as Pam & Anong are amazing at what they do! However, the receptionists should be fired for their lack of professionalism & disrespect & fraud towards their clients. I pre-booked my appointment 6 days in advance online, even receiving both a text & email confirming the time 2 hours prior. Turns out that the receptionists changed my appointment time without my consent, therefore cutting my massage short
Cori M.
Cori M.
Dec 16, 2021
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I called to schedule a massage in light of year-end benefits expiring. The receptionist slotted me in for the next day (Saturday), near end of day.
Upon arrival to appointment, I learned my appointment was actually scheduled for Sunday, so my commute was for naught.
Really disappointed by the disorganization and lack of sympathy from the front staff regarding the matter, especially since I’ve been coming here biweekly - monthly. An apology would’ve been appreciated.
Alyssa Wiebe
Alyssa Wiebe
Nov 19, 2021
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I really wanted to like this place since I’m looking for a new Waxer in a new city and the reviews for here looked great. Booking was super easy online and I got in quickly. My Waxer was nice enough and made me comfortable at the beginning. She asked if the wax was an okay temperature, at the beginning it was totally fine but as the wax went on it got hotter and hotter. I brought it to her attention but nothing was down to help cool down the wax (even as we were getting to more intimate areas). When I got home I noticed massive chunks that had been missed, so I called in to rebook. The receptionist
Sheryl Bennett
Sheryl Bennett
Nov 02, 2021
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Super friendly staff. I've been here three times now and have always been greeted pleasantly and found the service to be fantastic. I do recommend their services. I have gone for face waxing and hair removal so far. I would be trying other services down the road as the need comes up as well. Good, clean place, which is especially appreciated in covid times.
Cho Seong Kyung
Cho Seong Kyung
Oct 13, 2021
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Took my mom for a massage as she's been having lots of lower back pain. My mom has gone for many massage treatments but by far it has been the best for her. She was booked with the massage therapist, Maridy, and she greeted her with such smile and made her feel very welcomed. She made sure that my mom was comfortable in every way and checked with her regularly to see if the pressure was good or if she was in pain. The room was super clean and the atmosphere was so cozy and relaxing! We will definitely come back and highly recommend the therapist!!
Jarrett Charles Iii
Jarrett Charles Iii
Feb 05, 2020
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Been coming for almost a year now for massages and after trying a few different RMTs found Jenny. she is amazing! also love the online booking system, great to use
Sheila J.
Sheila J.
Aug 14, 2019
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I got a same day appointment which was awesome and it gets even better because of a massage therapist named Miki.

She did a fabulous job working out my many kinks. I contribute part of my achieving a personal record on my Ironman 70.3 that was the next day was due to her work. Thanx Miki!
Jody I.
Jody I.
Apr 14, 2019
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I had my very first mani pedi yesterday at Serene escapes. Nicole was wonderful! It exceeded all my expectations. Everyone there was so friendly and nice and made sure that I had coffee or tea or water. I felt like a princess! Besides the great service the workmanship was Flawless. I'm going to enjoy my new toes and nails for weeks to come.
Amira H.
Amira H.
Apr 05, 2019
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I've been to this place 3 times and always the same service but all three times with someone different providing the service. Only because after the 1st time, the girl didn't work there anymore and I thought I would try someone different at Serene.

The service is a lash lift and tint. The results were great the first time, however the last two times, I wasn't overly impressed.I thought maybe it was just the 2nd time or the tech and would try again with someone else, but that didn't help. The girls who did my lashes are nice and friendly, it's the service the 2nd and 3rd
Jen Splawnyk
Jen Splawnyk
Mar 08, 2019
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These girls are sooo good! Great atmosphere too! We love going!! And booked us last minute!!! Thank you
Christie Paul
Christie Paul
Nov 29, 2018
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Karin gives the best massages. Im so relaxed after visiting her. She makes the stress of the day a distant memory. thanks Karin!!
Sn Py
Sn Py
Nov 03, 2018
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This was my first visit, I didn't even know there was a day spa in my area!

I booked with Shiho based on a review and I was not disappointed -I booked the 90 min Relaxation Massage. She is an amazing therapist and checked at various points throughout the massage if the pressure was satisfactory which was great as most therapists only check in the beginning. Her technique was unique and really helped to reduce the tension in my shoulders and back.

That spa itself is clean and welcoming. The ladies at the front desk were friendly and helpful. I have booked another appointment in 2 weeks
Vanessa M.
Vanessa M.
Oct 09, 2018
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I went for a therapeutic massage here and it was great. What I appreciate the most is the girl does exactly 60mins not including change time. She asked how the pressure was and used hot towels throughout the massage to wipe off at excess massage oil. Sh also used peppermint oil which was a nice touch. $90/60min which seems like standard pricing. They also do direct billing! I would definitely return!
Allie B.
Allie B.
Aug 15, 2018
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The staff here are absolutely lovely! The women at the front are always friendly and cheerful and so far all of my appointments have been on time. I usually go for an eyebrow wax and eyelash/eyebrow tint and I've never been disappointed. Today I had a massage with Shiho and it was soooo relaxing! She was very skilled and let me relax, only checking in with the pressure. I had a few sensitive spots and she checked in while going over them. I left feeling so much better than when I came in and I can't wait to go back!
Brittany H.
Brittany H.
May 25, 2018
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I had the privilege of spending an entire day at the spa, and was able to take advantage of several of their services. I was so impressed with every single service, and every single staff member. I was so happy with the results, and felt like a princess when I left. The staff was a huge part of the experience, they were incredibly friendly, easy to talk to, knowledgable, and genuinely concerned about their clients. You would be crazy not to check this place out!!!!
Moneka Eddie
Moneka Eddie
Mar 22, 2018
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I had a manicure and pedicure as well as a full body massage. Everything was fantastic!! Best massage ive ever had in my life!!!!! Strongly recommend this place.
Goretti W.
Goretti W.
Dec 12, 2017
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This spa would have been great with their reasonable prices, cleanliness and relaxing atmosphere. Also, based on the other positive reviews, I do believe the experience will majorly differ from which massage therapist you get. I happened to have gotten a beyond terrible experience as my therapist (Cheryl S) was flat out horrible. I went for a 90 minute therapeutic massage. You fill out a form beforehand to state what 'special instructions/requests' you have and I put down 'shoulder tension and lower back pain'. This therapist did not touch my shoulders and seemed like she had
Dena Aubin
Dena Aubin
Nov 11, 2017
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I visit monthly for my spa manicure & pedicure...Lacy is amazing, a perfectionist, and the very best! I look forward to seeing her and the staff. Everyone there is so friendly, accommodating and pleasant to deal with. You won’t be disappointed 😊🌺
Candace C.
Candace C.
May 19, 2017
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This spa is awesome! It's clean and the prices are very reasonable, they also direct bill! Karin is fantastic, I went to her for two prenatal massages and they were some of the best massages I've had.
JoAnn M.
JoAnn M.
Apr 09, 2016
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This is one of the best Spa's in Calgary. The prices are very reasonable and the services (Massage and Facials) are outstanding!! I have been going here every month for the past several months!!
Rick M.
Rick M.
Jan 12, 2016
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Authentic Thai Massage done by Janthira, who runs their own family business in Bangkok that does the same type of massage in her native land (Thailand). Please be warned that the massage involves extreme back, arms, neck and knee stretching that might be hazardous to one's health. Please make sure to consult with your doctor first before undergoing through this type of therapy. During massage, please inform the therapist of your tolerable muscle pressure as well.
Kerri H.
Kerri H.
Jul 28, 2014
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This spa has been my "go-to" for waxing, pedicures and facials. Staff members take the time to ensure that you are comfortable and well taken care of. The atmosphere is peaceful and clean. The monthly specials are very reasonable and I have even been contacted personally when a special is on that they know I would enjoy!
Serene escapes staff always does an excellent job of explaining their services and only use high quality products. I find that it is their goal to ensure the customer is happy when they leave and you never feel rushed through your spa experience.