It may come as a surprise that one of the largest convention hotels in Waterloo, Ontario is also its warmest and most personable. The clean and comfortable Inn of Waterloo takes great pride in surprising guests every day - with an award-winning design, contemporary accommodations, a heated indoor saltwater pool, large fitness centre and impressive event rooms for weddings, conferences and gatherings of any size.
Even our setting - close to walking trails, ample parking and partially overlooking green space - comes as an unexpected delight. Stay at our independently owned destination and you'll enjoy the very best service from our entire team that take pride in customer care. Queen bed featuring Keurig Keurig Machine and industry leading WiFi.
Even our setting - close to walking trails, ample parking and partially overlooking green space - comes as an unexpected delight. Stay at our independently owned destination and you'll enjoy the very best service from our entire team that take pride in customer care. Queen bed featuring Keurig Keurig Machine and industry leading WiFi.
Services
The Inn of Waterloo and Conference Centre began welcoming guests nearly forty-five years ago as an intimate 40-room motor inn dedicated to European-style hospitality. Since then, our hotel has grown to 79 exceptional guestrooms and suites that are considered the finest accommodation in Waterloo.
While our commitment to personalized guest service has never wavered from our early days, we are constantly upgrading our rooms to ensure that every detail exceeds your expectations.You will experience great satisfaction with every stay, from the latest tech-savvy gadgets to windows that open onto our scenic courtyards and beds so comfortable that you'll ask about buying the whole package at check out (the answer is absolutely).
While our commitment to personalized guest service has never wavered from our early days, we are constantly upgrading our rooms to ensure that every detail exceeds your expectations.You will experience great satisfaction with every stay, from the latest tech-savvy gadgets to windows that open onto our scenic courtyards and beds so comfortable that you'll ask about buying the whole package at check out (the answer is absolutely).
Make the most of your experience by booking one of our packages and let us take care of the rest. Need a break from the buisness of life? Do you want to spoil someone special, cheers an anniversary or simply celebrate with someone you love? The Inn of Waterloo is offering special discounted rates for self-isolation services for guests seeking accommodation for 3 - 14 nights.
Perfectly located in the heart of Canada's Technology Triangle, the newly renovated Inn of Waterloo and Conference Centre is an impressive destination for corporate meetings and events in the Kitchener-Waterloo area. Treat your clients and colleagues to world-class facilities and services at one of Southern Ontario's largest convention hotels.
Bring your wedding party to The Inn of Waterloo and Conference Centre, a contemporary, beautifully renovated hotel, where a 45-year tradition of excellence offers the perfect backdrop for an unforgettable occasion. Overlooking a scenic 19-acre conservation creek, The Inn of Waterloo is one of the most tranquil wedding venues in the Kitchener and Waterloo region and the area's largest event hotel.
The team at The Inn of Waterloo and Conference Centre prides itself on meeting your needs - even before you have to ask. From complimentary perks like Wi-Fi, parking and continental breakfast to a heated indoor pool, fitness centre, business centre and Lounge, you will find everything required for a relaxing and rewarding stay.
Reviews (19)
Hamed Ashour
Jan 16, 2022
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Sandra Maria Corbett
Jan 01, 2022
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James Thickson
Dec 24, 2021
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Stayed there for 3 nights and 4 days Oct 20-22, 2021 room 226 maid service didn't clean the room at all. When the front desk was called and asked about maid service a straightforward answer wasn't provided. The question was is maid service not daily? Reply, um, well that depends. That is the reply from this hotel. As a guest is the expectation that we clean the rooms ourselves? I don't recall a vacuum, towels, shampoos etc being in the room to assist with cleaning the room. The front desk wasn't overly friendly and portrayed that they didn't even care that maid service ever came. It was like it
Cindy O'Brien
Dec 16, 2021
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Giselle Cameron
Dec 14, 2021
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There were a few problems during our stay: We started off in one room, and the shower wasn't sloped properly, causing water to drain onto the floor and soak the carpet. We didn't realize this was happening until the carpet outside the bathroom was soaked. We changed rooms, and the other bathroom had the same problem. This time we knew to soak it up with towels, so we made do. The sink in the second room didn't drain very well, the mattresses weren't very comfortable at all, and the pillows felt quite cheap. I thought that in covid times the rooms would be quite clean, but there were drip marks
Jenn Blanchard
Dec 01, 2021
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It was decent. My room was clean. The bed was comfortable. There was lots of parking. The heat in my room worked really well. The in-room microwave and mini fridge were nice. The wifi was free and surprisingly fast! TV was okay - general cable channels. Bathtub was clean and bath water was hot. It was a bit noisy with chatter in the hall but I turned my heater to the “fan” setting and it drowned it out, so it was no problem.
The wait to check in was a bit long. They seemed short staffed, but I know it’s super hard to find staff right now! There were some problems with reservations for some
The wait to check in was a bit long. They seemed short staffed, but I know it’s super hard to find staff right now! There were some problems with reservations for some
Sara D.
Nov 19, 2021
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I'm giving this review due to the circumstances of staying at Inn of Waterloo for a hockey tournament. Was harassed a little by security starting about 11pm. The front desk rectified everything and was pleased they allowed us to continue our fun. Despite having little warm water in the shower in the morning I'm pleased with the hotel overall and would recommend for future stays especially for a kids away hockey tournament. An overall good experience.
Marlene
Nov 18, 2021
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This was a great find. The hotel is being updated. Our bathroom was stylish and modern though the decor in the room was somewhat dated. Convenient location: out of the way enough to be quiet and have ample parking, but no more than a 5 minute drive from food, etc. Staff were friendly and helpful. A very competitive price for what was offered.
Jennifer Sorrell
Nov 16, 2021
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Warren Dinsmore
Nov 14, 2021
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We held a Celebration of Life for my wife this past weekend at The Inn of Waterloo. We held it in the Regent Room, a very unique space that sits on 2 levels and it worked perfectly. The venue, the staff, the food, the technical support on AV needs was incredible.
The formal part of the event went well over the timing we had estimated and the staff simply adjusted the start of food and bar service as things unfolded. We never felt rushed, just supported at every turn as things unfolded. It was an emotional and beautiful day made more special because of the venue and the efforts of their team.
The formal part of the event went well over the timing we had estimated and the staff simply adjusted the start of food and bar service as things unfolded. We never felt rushed, just supported at every turn as things unfolded. It was an emotional and beautiful day made more special because of the venue and the efforts of their team.
Renee Carpenter
Oct 20, 2021
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Upon check-in, our room was not clean. Walls had stains on them and a solid layer of dust on every surface. The room had obviously not been stayed in for quite some time because as soon as we opened our guest room door, it was like a wall of air freshener hit us. The bathroom was old, which I wouldn’t have minded if it was clean, but the solid layer of rust around fixtures and mold in tiles and caulking was unacceptable.
Had we not been staying with a large block, we may have thought this was typical for the property, but no one else we asked in our group had this experience with their room
Had we not been staying with a large block, we may have thought this was typical for the property, but no one else we asked in our group had this experience with their room
Kh
Aug 18, 2021
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I really wanted to rate this higher because the staff were all so nice and helpful. This is an honest review.
First, as stated above, the staff were really accommodating. Melissa at the front desk gets special mention for the way she helped me secure the right room for me. The place is generally clean and well-maintained. Lots and lots and lots of parking spaces available...I guess covid-19 vacancy rate.
The beds were really comfortable and there were enough varieties to pillows that I could pick one that was just right. It's easy to just relax in the bed and fall asleep.
However, the place
First, as stated above, the staff were really accommodating. Melissa at the front desk gets special mention for the way she helped me secure the right room for me. The place is generally clean and well-maintained. Lots and lots and lots of parking spaces available...I guess covid-19 vacancy rate.
The beds were really comfortable and there were enough varieties to pillows that I could pick one that was just right. It's easy to just relax in the bed and fall asleep.
However, the place
Cathy Stamant
Dec 08, 2018
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My fiancee and I have been trying to book our wedding thought this would be nice to have everything in one place after several emails Beverley Folland set up a meeting with us she was not there when we got to the meeting and we haven't heard from her since all for the better I wouldn't trust them to do it now we will take our business elsewhere
Callie Donver
Nov 22, 2018
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Christina D'Aoust
Aug 26, 2018
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When you drive to Kitchener to surprise your mom for her birthday and the hotel you've previously stayed at is no longer the same quality... ww stayed here around Christmas 2 years ago and it was great. Not anymore. Check out is 11am from what we were told. When we got here at 4:40pm, they still hadn't checked out the guests and the room wasn't… ready. They offer us another room that's identical. We think ok fine. Didn't care which room as long as we could sleep before we drive home tomorrow morning. Get to the room... Idk who the cleaner is but they should be fired! Dirt on beds and under
Alvin Griffin Chau
Oct 11, 2017
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Sharyn Hillier
Oct 09, 2017
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This hotel is old. But that's ok. Problem is, it's dirty. We were traveling with our 11week old puppy and they put us in a room that had remnants of carpet cleaner which our pup found. Outside the door in the hallway, there was the remains of chips or something which the vacuum cleaner missed but was so obvious, it shouldn't. And that wasn't the… only area that wasn't cleaned properly. Then when we returned to our room on the 2nd night after a long day, the pillows looked like they were just thrown on the bed in a rush. I complained to the manager and she did apologize and did have someone
Jason McCargar
Aug 20, 2017
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Terri Rodgers
Jul 30, 2017
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