Mac Kay Insurance Brokers
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Mac Kay Insurance Brokers
We are available by phone, email, fax, mail, social media, and courier. We ask that you not attend our office in person unless absolutely necessary, and only by prior appointment. Our office doors are locked. We can use technology for signatures, payments, and virtually any transaction.

In the unlikely event you must make an appointment for a personal meeting, know that we will have taken every precaution to sanitize the space you will be in and we will do so again when you leave.Brief in-person meetings will be done only at the reception counter. Your phone calls may be returned from an unfamiliar phone number.
Services
Mackay Insurance is proud to have over 200 years of brokerage experience amongst it's staff. Bruce Mackay is the president of Mackay Insurance and oversees the day to day operations. David Mackay, our founder, remained active in the business until his death in February of 2016. David Mackay got his start in the business in 1965 working for Henry Ward out of Sherbrooke, Quebec.
Janet is new to Mackay Insurance in 2016 but brings over 20 years of Commercial and Personal Insurance Experience to our office. Janet (Hiltz) is married with 6 children. Janet is a CSR responsible for P-S alpha split. Liz is the first person you will meet at Mackay Insurance. Her friendly voice and "How can we make this the best call of your day" will greet you when you call our office.
Looking for affordable insurance? Give Mackay Insurance a try. We work with multiple vendors to ensure that you get the most affordable insurance possible. Mackay insurance is a reputable family owned business, serving the Quinte Region for over 40 years. Whether it's auto insurance, life insurance or home insurance, Mackay Insurance can help find a solution that provides you with the right coverage and security.
We are pleased to provide Home, Auto, Property and Life Insurance to all of the Greater Napanee region. Mackay Insurance in Napanee (formerly McCutcheon Insurance) is located at 35 Jim Kimmett Blvd, Unit 5 in Napanee (across from Canadian Tire). Our websites have now merged but we are open and available to provide the same trusted service our customers have come to rely on for over 40 years.
If a driver is found without auto insurance, they could be seriously fined with a minimum of $5,000. At Mackay Insurance in Belleville, our auto insurance brokers work with several local, and highly attributed insurance vendors in the Quinte and Greater Napanee areas. This means that we will find our Quinte drivers the best auto insurance coverage for their specific needs and at the best possible price.
Reviews (16)
Josh Grunig
Josh Grunig
Feb 01, 2022
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Anita is very helpful. She got my rate down almost half. Very friendly knowledgeable staff
Abbigail Mackay
Abbigail Mackay
Oct 20, 2021
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I’m biased but I always love calling Liz in reception even if I don’t have any business to do! If they could represent across the provinces I’d have my car insured with them from BC! Maybe a new location??
Christine Faria
Christine Faria
Dec 08, 2020
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Mackay Insurance is an Honest, kind company that has been wonderful and engaging in the community and has provided unbiased support and answered questions and shares detailed information. They are transparent and awesome!
Jane Hunt
Jane Hunt
Dec 08, 2020
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Great customer service, prompt responses with excellent follow up. Plus they provide an extensive product line, offering competitive rates.
Tim Heidt
Tim Heidt
Dec 07, 2020
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Simply fantastic. 30 years so far and never anything but great service!
Melissa Bernice
Melissa Bernice
Dec 07, 2020
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Great company that supports the community. They have always been great to help us out with any insurance questions we may have.
Jan Pixley
Jan Pixley
Dec 07, 2020
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The staff are friendly, knowledgeable and eager to help you get the best price for your insurance. They are great to deal with and give a lot back to the community.
Andrea Lisk
Andrea Lisk
Dec 07, 2020
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We've been with them for years. Appreciate their help, their willingness to look into things for us and for their huge generous hearts. Highly recommend.
John Hogle
John Hogle
Dec 20, 2019
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Talk about an honest insurance broker! After speaking with Bruce about my policy he actually told me that my current provider was giving me a better deal! Props to you guys for being one of the most honest businesses around!
Joel Fallaise
Joel Fallaise
Nov 25, 2019
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Bruce and his team have got your back. Unlike the online insurance companies, they'll find you the best rate and when, not it, something happens and you need to call your insurance company, they'll go to bat for you and make sure your taken care of.
Bryan Emmerson
Bryan Emmerson
Aug 21, 2019
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Going with a faceless online insurance company may look like an option ... until you have a claim. I can speak from experience that having a broker in your corner is a distinct advantage. Mackay Insurance is a step ahead of their competition in both competency and caring for their customers.
Ben McEwen
Ben McEwen
Jul 30, 2019
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Mackay insurance brokers has an awesome team of professionals working hard to ensure the protection of all their clients. I have been a super long term customer and I will continue to be long into the future.
Love you guys especially Liz.
John Burshaw
John Burshaw
Dec 13, 2018
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Well I'm officially blown away. I received my renewal forms this morning and noticed my rate went up a little. Next thing I know my phone rings and its Mackay insurance, they found a better rate for me and wanted to verify some info. Had no idea they run comparisons for their clients to make sure we are getting the best rate possible. Thank you Mackay Insurance. Amazing service all around.
Dave Lawrence
Dave Lawrence
Nov 21, 2018
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Mackay Insurance has been an amazing, faithful provider of my home and business insurance for many years. Bruce and the team are always looking out for my family and explain any changes to my renewals.
Richard Wright
Richard Wright
Oct 31, 2018
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Bruce Mackay is an extraordinary professional who demonstrates the utmost of integrity when dealing with clients. It is so refreshing to call an insurance broker and be greeted by a real person and assisted right away. Well done. I strongly recommend Mackay insurance to any prospective customer. Richard Wright
Nicola Robertson
Nicola Robertson
Jun 28, 2018
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Davin helped me navigate getting insurance for my new clinic. The process was quick and easy and Davin made it easy to understand and set up. Highly recommend this amazing group