Napanee Family Eye Care
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Napanee Family Eye Care
We will be following strict guidelines set out by both the College of Optometrists of Ontario and the Ministry of Health. We will be limited as to how many people can be seen in the day. Those with greater needs will be seen first. Our patients will notice that in-person care is different than it used to be but can be certain that our optometrists are working to ensure they are providing the safest care possible.

What has changed? A mask (covering nose and mouth) is required to be worn during the entire time you are in the building (unfortunately at this time we cannot see you if you cannot wear a mask). Our optometrists and staff that you interact with will be wearing personal protective equipment. We ask everyone to maintain physical distancing (greater than 2 metre) when able (exception given while being examined or fit with glasses).
Services
Dr. Rachel Irwin graduated from the New England College of Optometry (Boston, MA) in 2009. Growing up in Sydenham, Ontario, Rachel was happy to return close to home to practice. She is a member of the Canadian Association of Optometrists and the Ontario Association of Optometrists. Rachel enjoys all aspects of optometry but particularly loves seeing families with children.
Vision therapy focuses on developing, improving, and enhancing an individual's visual performance. It is an individualized treatment program that utilizes advanced techniques and procedures based on the latest neuroscience. Vision therapy can successfully treat a number of visual deficits that affect all areas of life, such as learning, sports, and job performance.
We are part of a national children's vision program called Eye See. Eye Learn(R). As Napanee's only provider of this program, we are able to provide ONE pair of complimentary glasses to any child in Junior Kindergarten that requires them.

Eye Learn(R) is a not-for-profit program designed to detect, diagnose and treat children with vision problems when they begin Junior Kindergarten, Children who cannot see the board, focus on a picture or follow words in a book may struggle to achieve their full learning potential.
Here at Napanee Family Eyecare, we are committed to providing excellent service. We offer a large selection of the highest quality frames and use the latest in ophthalmic lenses. You can trust that you will be fit properly with glasses that not only look great, but allow you to see clearly and comfortably.
If you are 65 years and older or 19 years and younger you are covered by OHIP for a routine eye exam once every 12 months plus any follow-up assessments that may be required. If you are 20 to 64 years old, your eye exam is NOT covered by OHIP unless you have a specific medical condition that affects the eye.
Reviews (7)
Jason
Jason
Nov 25, 2020
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Awesome team. Great with kids and will take the time to answer any questions you might have.
Justin Badgley
Justin Badgley
Nov 21, 2020
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Great friendly staff they have help come along ways with my recovery from concussion through vision therapy . Keep up the great work dr briggs and associates
Marie Perry
Marie Perry
Oct 31, 2020
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I've been going to Napanee Family Eye Care for a few years now. Dr. Irwin and her staff have been wonderful. I am disabled due to multiple autoimmune diseases and they have bent over backwards to assist me and make sure I have received the vision care that I need. They have even seen me for emergencies when I am almost positive OHIP did not cover the appointments.
I was nervous about going in to my yearly appointment today as I am high risk of contracting COVID due to the immunosuppressant medications I have to take and high risk of severe complications due to lung disease. The protocols they
S. R.
S. R.
Sep 09, 2020
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My name is Sherri and I have attended the Napanee Family Eye Care Centre for about a year following a concussion. I have an invisible disability and have a service dog. Dr. Zoe Briggs and all staff members have never been anything other than accommodating and welcoming. They have worked with my other care providers professionally and quickly. Dr. Briggs provided me with home vision exercises and properly placed appointments. I never felt that I was being asked to come more than I needed. I forgot about an appointment that I had and called about 40 minutes before the time it was supposed to be.
Boaterguy
Boaterguy
Aug 21, 2020
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I very rarely post google reviews however Dr. Zoe Briggs, Amanda and the staff at Napanee Family Eye Care have been amazing! As a result of a very serious car accident with multiple injuries I also sustained a brain bleed which affected my eye sight and my speech. The vision therapy treatment I have received to date has allowed me to process information and actually read again. Without exaggeration, they have given me my life back. I cannot thank Dr. Briggs and Amanda enough, as they've given me my life back! - John R. Allen
Maria McNaul
Maria McNaul
Jul 30, 2020
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I have been a patient of Napanee Family Eyecare since 2017. I was examined by Dr. Irwin. During that initial exam she found a rather troublesome issue and consequently referred me to a clinic in Kingston (where I also received excellent care). Dr. Irwin inquired if any other eye doctor said anything about it. I said never. Had it not been for Dr. Irwin finding that issue there could have been substantial damage.
At my most recent check-up I was seen by Dr. Zoe Briggs. She treated me with the same professionalism as Dr. Irwin. I also find the staff very personable and professional in spite of following
Tricia Henry
Tricia Henry
Dec 13, 2017
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I was happy with them till I was 15 min late for my sons appt. And they told me I had to rebook. Which was fine but am upset because I phoned 5min before got there to say we would be late and they said nothing about rebooking.