New Hope Hearing
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New Hope Hearing
Hello and welcome to New Hope Hearing, a professional hearing centre located in Cambridge Ontario! Congratulations on taking your first step towards better hearing. You probably have a lot of questions that you would like answered before you consider your second step, booking your free hearing test.

I hope our list of frequently asked questions will address any concerns you may have but if there is anything else you would like to ask, do not hesitate to give us a call. We're here to help, and we'd love to hear from you. New Hope Hearing has partnered with other clinics in Cambridge & Ayr to bring you better service.
Services
New Hope Hearing is a privately owned, independent Cambridge hearing clinic that has served Hespeler and surrounding area since 2010. Lisa Simmonds is a Hearing Instrument Specialist and an honours graduate from The University of Toronto, George Brown College and Grant MacEwan University. She has several years of experience working in clinical settings as well as providing training and technical support for a hearing aid manufacturer.
At New Hope Hearing we take a personal, friendly approach with every client to build long lasting relationships. When you visit us we will perform a complete diagnostic assessment of your hearing, and take you through all the steps to ensure you are getting the best care and understand all the options.
New Hope Hearing is a privately owned, independent hearing clinic that has served Hespeler and surrounding area since 2010. The clinic offers patients a warm, comfortable and happy clinic setting. Lisa has a great sense of humour and immediately makes her patients feels at ease. The Cambridge hearing clinic is fully accessible, offers plenty of free parking, and has handicap spots right at the front door.
The Assistive Devices Program is available to anyone with a valid OHIP card and a permanent hearing loss. ADP provides $500 per ear, every 3-5 years, towards the purchase of hearing aids. An ADP form is provided and requires a family physician or ENT signature. The clinic removes the funded portion from the total cost and processes the form on the patient's behalf.
As a privately owned Cambridge hearing clinic, New Hope Hearing dispenses and services all brands of hearing aids. Below is a collection of some of our most popular brands. We offer a 90 day trial period, and encourage you to try something different if you are not happy. Your satisfaction is our top priority.
Reviews (9)
Shelley Bast
Shelley Bast
Oct 13, 2021
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EXCEPTIONAL SERVICE.
WE ARE A FAMILY THAT HAS HEREDITARY HEARING LOSS. 4 SETS OF HEARINGS AIDS.
MY FAMILY AND I HAVE SEEN MANY HEARING AID DISPENSERS/TESTING IN OUR LIVES.
LISA AND HER TEAM-OUTSTANDING.
Sandy Caple
Sandy Caple
Jun 16, 2021
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Lisa was very patient, helpful and knowledgeable during my consultation and hearing test. She made me feel very comfortable asking questions. The reception staff was super friendly and welcoming. The products are high end with a great warranty.
J. Robinson
J. Robinson
Feb 17, 2021
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What a wonderful experience here. From the moment I walked it the staff were welcoming and friendly. They treated everyone with care and respect, and even a few laughs. You should not look anywhere else for your hearing or ear care needs.
Betty Barnes
Betty Barnes
Jan 20, 2021
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Lisa and staff always provide the absolute best care possible for Jack.
Cannot imagine how we'd have gotten by without her expertise and attention.
Thank you Lisa & staff!
Gord Burkholder
Gord Burkholder
Aug 01, 2020
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Lisa Simmonds provides very professional and compassionate care. She takes the time to communicate with her clients. Her commitment goes above and beyond what is expected. I highly recommend New Hope Hearing to anyone having difficulty with their hearing.
Colleen McGregor
Colleen McGregor
Jun 13, 2020
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The most amazing people work there. Lisa is awesome so friendly and helpful. #1 hearing
David Marion
David Marion
Jan 24, 2020
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I decided to get custom ear plugs for sleeping. Staff were great taking the moulds. I picked them up yesterday and slept great with them. It was a bit hard getting them out this morning as they have a perfect seal. The db rating is better than the standard plugs and cylinders (29db). Would recommend this store and am happy I decided to go with custom plugs. No more waking up and looking for plugs that fell out during the night!
Frank Durnford
Frank Durnford
Nov 10, 2018
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When describing New Hope Hearing Centre owner and staff the word that comes to mind is fantastic. From the moment you step through the door until the time you conclude your visit I truly believe that you will be very happy and satisfied with the service that was provided. I have been dealing with hearing centres since the early 1970’s and New Hope since they opened for business in 2010. In My books Lisa and her staff are Number 1 in my book. I have been to others in Cambridge and none compare to New Hope Hearing. So if looking for a fantastic place that is caring and knowledgeable New Hope Hearing
Rick Howden
Rick Howden
Jun 06, 2017
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Had an incredible experience with Lisa from New Hope Hearing. As an excavator operator and construction foreman, I haven't treated my hearing as I should. Lisa tested my hearing, made some great recommendations and fitted me with custom hearing protection and custom ear bud compatible protection. Two thumbs up!👍👍