Fresh Air Concept
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Fresh Air Concept
Fresh Air is Kelowna's headquarters for outdoor adventure lovers. Summertime in the Okanagan is a playground for mountain bikers, roadies, trail runners, swimmers, and those suckers for punishment- triathletes. We support 'em all with expert fitment, service and equipment from Specialized, Trek, and Electra, New Balance, Asics, Brooks, and Mizuno.

In the winter, Big White and Silver Star offer downhill and cross country skiing, as well as snowboarding and snowshoeing. Our knowledgable team will help you find the gear to get you performing the best. You'll find top skis, boards, and boots from brands like Rossignol, Vlkl, Armada, Dynastar, Salomon, Line, Atomic, and Nitro, and well as a huge selection of apparel.
Reviews (12)
Laura Howlett
Laura Howlett
Jan 14, 2022
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My partner and I just picked up touring set ups from Fresh Air and the service was amazing. Devon was so attentive and honest with his advice. I could not have asked for a better experience. Fresh Air your customer service has never disappointed.
Dzuli Pino Rubli
Dzuli Pino Rubli
Feb 16, 2021
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I went to so many stores to find sneakers that I liked and that my feet liked... nothing had what I was looking for and I was frustrated! I drove past fresh air one day, and remembered how great my bike tune up experience was there, so I stopped on a whim. I left 5 minutes later with the perfect pair of shoes and perfect service. I’ve recommended it to everyone I’ve encountered since! Now Fresh Air will be my FIRST stop every time I’m looking for outdoor gear/active wear.
Sarah Sutherland Johnston
Sarah Sutherland Johnston
Nov 17, 2020
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Jonny white is awesome. We came in for ski boots for my daughter and instead of trying to up sell us he fitted her for a boot rental skis and poles for less than half the price of a new pair of boots.
He is kind and patient and caring.
No more complaining about sore feet!!
Thank you
Kelly S.
Kelly S.
Aug 24, 2020
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Fresh air provided excellent and prompt service despite being incredibly busy during Covid. I am from out of town and had issues with my bike, which pretty much rendered my trip useless as it was supposed to be involving a lot of riding

Fresh air was able to assist me and resolve my issue - as well as provide professional and friendly customer service.
Max Mosley
Max Mosley
Aug 15, 2020
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Thanks guys.... took my bike in on the off chance you could supply and fit me a new tire and it was all done and dusted in the time it took me to drink a cup of coffee around the corner. Very reasonable price and lovely staff who handled COVID-19 restrictions well. Well done!😎
Nick Winston
Nick Winston
Jul 14, 2020
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Took my bike in for a check and tune before starting a 4 day ride down the KVR on Wednesday. I have been doing my own maintenance since I got it just over 3 years ago. The verdict ..... $10 to tighten the head set. Super impressed I wasn’t charged for a full tune when the bike didn’t need it! I will need a new chain, cassette and chain rings when I am back but that expense will wait.
Thanks Fresh Air!
Brian Jin Lee
Brian Jin Lee
Apr 14, 2019
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I recommend going for many reasons, but the only reason why I keep going back is the people. They’re caring, helpful, and they went above and beyond when buying my first bike. About four years later I still ride my bike in great condition because fresh air employees take their time to advise me on which parts need tweaking and repairing. I will keep going there and supporting them because they all deserve it. 😀
Peter Beckmann
Peter Beckmann
Mar 07, 2019
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Bree of the Kelowna Harvey Ave store listened to me. Understood and later emailed me great choices before end of business as promised. I had time. No Rush. But she said end of day. She meant it. LOL Needed official quote after I made my choice. Bang on and done. Wish life was that easy other stores.
Maureena Joy
Maureena Joy
Jan 27, 2019
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Amazing customer service! Knowledgeable & very patient staff! So worth shopping local & giving to a business that gives back so much to the community:)
Liz Borrett
Liz Borrett
Oct 01, 2018
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Friendly event. Such a great run in the orchards. Vibrant Vines is such a nice location to start & finish. Sunshine has been ordered fir next year. Thanks to Fresh air for organizing the run.
Sowmya R.
Sowmya R.
Sep 01, 2016
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Great shop with some really amazing staff! I was in Kelowna for a weekend and wanted to rent a road bike to explore the area. Jim was super helpful, he drew out suggested routes on a map for us. Rental charge of $50/half day was very reasonable for top of the line full carbon road bikes. HIGHLY recommend!
Chun M.
Chun M.
Dec 03, 2009
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Staff are super accommodating, and very helpful. I had a long conversation with the staff on custom bike parts, and why certain items go well with certain parts. The bike I ended up getting was well priced, and of sound quality. The staff took great care of my bike and my needs. This place is more than just bikes, it's a dynamic store, changes with the seasons. Right now, the store is setup for snow sports. Definitely worth a visit. I'll be getting all my bike parts from this place.