Sussex Insurance
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Sussex Insurance
Sussex Insurance has been providing comprehensive and efficient insurance services to meet your needs since 1976. We believe in providing the best customer experience possible, which is why we offer a wide range of insurance services to meet your needs. Auto, home, travel, business and more; we've got you covered. Umbrella Liability Policy What is it? An umbrella policy extends coverage over and above the liability limit of your primary insurance.
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Sussex Insurance has established itself as an innovative leader in the insurance industry in British Columbia since opening its first location in North Vancouver in 1976. Ken Armstrong introduced the concept of franchising to the British Columbia insurance industry in 1989, with the opening of the first franchise office on Granville Street in Vancouver.
Things happen, and while you can't always plan for the future you can protect yourself and your loved ones from unnecessary loss. Whether it's your home or business, car or truck, boat, recreation property, or protection while you're travelling abroad - we have a plan to help insulate you from the unexpected.
Are you an insurance professional interested in a new adventure, or an entrepreneur looking to grow your book of business? Professionals looking for a place to ply their training can check out our career opportunities, and prospective franchisees are always welcome to check out our franchise opportunities.
Thank you for contacting Sussex Insurance. Simply fill out your information below and one of our agents will get back to you shortly. A response to this request may take several hours or the following business day. By ticking this box I consent for Sussex Insurance to access my ICBC account and consent to sending/receiving my personal information, insurance forms and, if applicable, banking information by email.
Thank you for inquiring about Stratford Private Auto. In order for us to provide you the best possible quote and determine eligibility please answer the questions below. 3 Have you ever had your drivers license suspended, cancelled, or prohibited in the 5 years? 4 Have you have ever been declined, cancelled insurance or the insurer refused to renew your policy?
Reviews (10)
PaleGingerAle PaleGingerAle
PaleGingerAle PaleGingerAle
Dec 13, 2021
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Positive: Professionalism, Responsiveness
The gentleman that helped me renew my truck insurance today was fantastic- very fast and efficient (I was seriously there 4 minutes tops). The employee was very polite and wished me a wonderful day upon leaving. Definitely recommend this location and would go here again.
Benjamin Alexander
Benjamin Alexander
Jul 01, 2021
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Positive: Professionalism
Was able to renew my insurance quickly and without a long wait. Daniel was very friendly and knowledgeable. Very good experience!
Mike Dickau
Mike Dickau
Mar 20, 2021
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Drove in from Agassiz to view and subsequently purchase a vehicle and the fellow working there was fast, efficient and great to work with ! Top notch service !
Andrew Morancy
Andrew Morancy
Feb 02, 2021
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Great service and resolved my issue. I honestly felt really sorry for the broker as the client before was yelling and carrying on... he wouldn’t stop arguing with the broker and I’m glad the broker asked him to leave.
Melle B.
Melle B.
Dec 28, 2020
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Thankfully this place was open...unlike every other insurance place in town. Fast and efficient service. Daniel is the fastest agent I have every dealt with...hope he gets a bonus for working so hard!
M. Zubro
M. Zubro
Oct 15, 2020
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Today your working employee, yelled, belittled and told me to stop speaking today. I have been a customer for years and feel extremely disrespected. The tone, attitude and volume of voice coming from this site's employee was the most disrespectful and abusive customer service I have ever encountered. Looking through the posts I can see others have experienced this. After asking him to stop yelling at me, he then refused to serve me and said I couldn't speak to a manager because they are unavailable.
Never returning and will be in contact with the complaint department.
David John
David John
Jan 12, 2020
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Went there with some questions about the new Insurance changes.
The guy there was very informative and explained it thoroughly.
Nice to finally find an agent that knew what he was talking about. Mostly you get an agent that tells you to call ICBC and is unhelpful...
Will definitely come back to renew.
Kyle Benson
Kyle Benson
Aug 25, 2019
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Horrible customer service from the older fat guy. Denied giving me insurance because he was too busy watching stuff on his phone and said I didnt have the proper paperwork. Went to Hyundai and got set up in a matter of minutes. This is why the dealerships should be selling all ICBC insurance.
B. Keen
B. Keen
Jul 10, 2019
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Amazing customer service! Went above and beyond when we had a unique issue and was very helpful. In the end with his help , all was figured out and good. This will always be my place to go to for insurance needs!
Deon Jones
Deon Jones
Jan 16, 2018
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I wish there was a minus rating!!!! The absolute worst customer service EVER!!!!! I have never in all my life seen such incompetence. Paid auto insurance in full, but still receiving letters from ICBC stating that I owe hundreds of dollars. I personalty think that whoever is doing the hiring of these incompetent people should think very hard about what their company stands for , and if they even care... oh right, they don't...