Blue Flame Ventures

2 stars Traveling time was added to the bill but never disclosed at the time of booking. Good service man though. Although he did sit in my yard for 10-15 minutes and then they billed me for it. They did deduct 15 minutes and provided a senior’s discount when I asked. Owner of the company does not care about having customers return. Definitely buyer beware and get the estimate in writing with all costs disclosed. Took advantage of a senior. Sad that these shoddy business practices prevail. I don’t begrudge traveling charges but would like to know ahead of time. Will look elsewhere next

Absolutely fraudulent practices: They put a "call for free quote" advert on their website. I called them to come and look at my heat pump and give me a quote. Their quote was unclear (They just gave me the price of a new unit + labor but they did not say what the labor cost would be). Other outfits did and I went with another outfit with a cheaper and much clearer quote. Then, they hit me with an invoice!.
When I disputed it, Their response was that they gave me a service and the "free quote only applies when you put in a new unit". Yet, they did not say that on their website. Steer clear of this

Would not recommend Blue Flame to work on your Heat Pump. Technician couldn’t find solution (limited cooling) so installed new ducting. Waste of time and money. Had to hire another company to fix problem. Stay away.

I have used this company for the last four years and will now find someone new. The tech told me my glass on the gas fireplace should be replaced so I ordered it from them and he installed. Within a day the inside was coated with soot. I did not call them in the allotted time. When I did the same guy came out and cleaned the new glass and rearranged the logs to allow a proper burn...end of problem. They charged me another $102 on top of the $400 plus I had already paid them. Yes I was past their recall time but charging me to fix their mistakes seems way out of whack....I was not pleased with their

Positive: Professionalism, Punctuality, Responsiveness, Value
Great value and service. Replaced my hot water heater faster and cheaper than other quotes. Kashton worked very hard to get my hot water back online. The office helped me with a $200 rebate when I paid. Thank you!

Had 2 gas fireplaces recently installed. Super happy with the process from beginning to end. They originally came in to give a quote and review different styles for my home. They were able to find the best fit for each area. We had run into issues as I was getting the fireplaces retiled. This created numerous delays. They were very accommodating and continued to work with me and my contractor on when the time was right.
They are now both installed and look absolutely amazing! The installers were great as well! Super professional, knowledgeable and friendly. So was Myles and the rest of the team

Excellent customer service and they stand behind their work and products. Very professional, hard working, clean and knowledgeable. They went the extra mile to make sure we were fully satisfied. For all your gas fitting needs make Blue Flame your first call.

Adam and his team replaced our electric furnace with a new Trane gas forced air unit. Good, prompt service. The new furnace is quieter and our home is more comfortable. We have had the furnace now for a year and our winter heating bills have dropped by a net value of $200/month. (Of course, no change to summer bills).
We will definitely go to Blue Flame if we need any other gas service.