Payless Auto Towing
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Payless Auto Towing
Payless Auto Towing Ltd. - 24/7 Roadside Assistance in North Vancouver to the Sea-to-Sky Corridor. When you need reliable 24/7 roadside assistance in the Sea-to-Sky Corridor, get help fast by calling Payless Auto Towing Ltd. From accident recovery to lock-out service, we are here for you with a fleet of tow trucks, flat decks and service vehicles.

Whether you have a semi, bus, family sedan or luxury vehicle, our family-operated business can move it quickly and safely with a highly trained staff of operators. Along with our main office in North Vancouver, we have locations throughout the Sea-to-Sky Corridor including Squamish, Whistler and Pemberton.
Services
Serving motorists from the North Shore to Pemberton Valley, Payless Auto Towing Ltd. has provided prompt 24/7 towing and roadside assistance along the Sea-to-Sky Corridor since 1973. A family-run business from the very beginning, we take pride in handling your emergencies quickly and with the utmost professionalism.
Equipped to handle your emergencies whenever they happen, Payless Auto Towing Ltd. has offices in North Vancouver, Squamish, Whistler and Pemberton that provide immediate, 24-hour service. You will speak with a live operator who will make your situation our top priority. Our fleet of late-model trucks and service vehicles are fully equipped to handle the toughest towing and recovery jobs.
With 4 strategically placed dispatch offices along the Sea-to-Sky Corridor, Payless Auto Towing Ltd. provides quick response times and dependable 24-hour emergency service. We are your source for roadside assistance, accident recovery, towing and special event services. Please call now for immediate assistance or to request a quote.
If you're locked out in Squamish or out of fuel in North Vancouver, get prompt 24-hour emergency roadside assistance in Vancouver from Payless Auto Towing Ltd. We serve motorists all along the Sea-to-Sky Corridor with 4 dispatch offices. You will enjoy quick response times from a courteous team of highly trained and experienced drivers.
Payless Auto Towing Ltd. can haul anything and everything from motorcycles to semi-trucks and buses with a complete fleet of wreckers, tandems and flat decks. For the past 40 years, we've provided reliable towing service from the North Shore to Pemberton and beyond. Our experienced and well-trained drivers are accident recovery specialists that will resolve your problem in a hurry.
Reviews (28)
Stephen G.
Stephen G.
Jan 06, 2022
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Very frustrated, I was in a car crash where I unfortunately had my car completely written off. Such a traumatic experience. My car was towed to a pay less lot. I have been trying to get my valuable belongings from my car including medication that I need. I have called every day for 3 days now. Each time I am told to call back at a later time as Payless Towing are not able to let me onto the lot. Today when I tried again to get the assistance of the Pay Less company the phone agent became extremely rude to the point of aggression. I was told I still could not get to my belongings or my medication
Mike L.
Mike L.
Dec 28, 2021
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Critical: Professionalism, Quality
beyond brief what a horrible company this is. the driver wouldn't move his truck 20 feet backwards because he was blocking my parking area. he said it would screw up his kilometers. what a joke.
William Nugent
William Nugent
Nov 01, 2021
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Critical: Professionalism, Punctuality, Quality
Extremely rude receptionist. Very unprofessional. Go elsewhere for a tow if you want a professional courteous company. Pure trash.
Sophie De Salaberry
Sophie De Salaberry
Sep 28, 2021
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Robert is da bomb ! Couldn't have asked for a better experience. He was attentive and knew what he was doing and talking about.
Leon Andruchow
Leon Andruchow
Sep 24, 2021
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Positive: Professionalism
Amir came to tow my car in a stressful situation. His kindness and willingness to help along with his great personality made the situation all better. Great driver who helped in any way he could. Class act!!
Services: Local hauling, Car towing
R. Lake
R. Lake
Sep 23, 2021
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Nice place to call for any towing service, boosts, unlocks, towing short and long haul, nice clean trucks, very helpful drivers and dispatchers.
Bonna M.
Bonna M.
Sep 17, 2021
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I was stranded on the Sea to Sky Highway with a broken radiator....Payless Towing arrived in a timely manner and were professional and very polite. Rick even dropped me off at my home In Squamish before taking the car to the repair shop. I highly recommend Payless...they are amazing!
Alex Jardine
Alex Jardine
Sep 02, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Car broke down. Payless service guy pulled up and helped me out including calling a tow truck on my behalf. The tow truck came very quickly, took my car to get fixed and didn't charge an arm and a leg. Highly recommend
Service: Car towing
Victoria Farahbakhchian
Victoria Farahbakhchian
Aug 16, 2021
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We broke down at midnight on the side of the highway. BCAA quoted us a 2-hr wait time for a tow - but luckily PayLess showed up within 15 minutes and offered to help. First off, they made sure we were OK and safe. The gentleman was very kind, his name was Rob! Rob ensured we were safe, happy, and got the vehicle where it needed to be! A+ for this guy! Would highly recommend their service.
Dom
Dom
Jul 27, 2021
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Very dissapointing service, got over charged and after multiple calls and complain about the service i've still havent been able to get any awnser back.
I'm recommending this compagnie
Raphaelle Pascale
Raphaelle Pascale
Jun 19, 2021
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I had two great experiences using Payless towing for towing my 30,000lbs greyhound bus and an awkward shed. I didn't know who to call to do such a job and Dean at Payless was great to work with and very knowledgeable. Highly recommend their service!
Simon Church
Simon Church
May 26, 2021
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Pleased with the friendly service from the operator and tow truck driver.
I went to start my car after it sat for 2 months, and it didn't start. A jump and new battery didn't work so I needed a tow to the dealer. Payless got the job done quickly for me at a reasonable price. After reading a lot of nasty reviews for towing services in Vancouver, I was satisfied with the service I received.
Dominique Halicki
Dominique Halicki
Oct 25, 2020
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Disgusting company. Terrible customer service and a total rip off. Greedy disgusting company
Dave S.
Dave S.
Feb 07, 2019
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One of our fleet vehicles failed to start after our serviceman finished at a customers home in North Vancouver. After a few phone calls to various towing companies, the only one that would be able to get to us in a reasonable amount of time was Payless.
The young lady who answered the phone was very professional.
Initially, the first available truck they sent was not able to get our truck out from between the other parked cars and the retaining wall on the other side of the road. This was more our fault for not properly explaining the conditions. However, they quickly responded and dispatched
Brad Q.
Brad Q.
Aug 12, 2018
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Watch out for these guys. They tried to tow my van from a parking lot in Squamish even though there were no signs anywhere. Then tried to claim some spray paint on the ground said "no parking". The very unprofessional driver would only leave after extracting $60 cash.... the whole
operation is a real shame for the Squamish downtown core that is working hard to revitalize.
Biking Around B.
Biking Around B.
May 01, 2018
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I had a fabulous experience with this company last Sunday. I called BCAA when something broke with the shifting in my toy truck while I was a good 7km up some logging roads in Squamis. They immediately talked to Payless who was having such a busy day that their trucks in Squamish were slammed so they sent a truck from North Van. There were some communication issues from BCAA to the Payless dispatcher but I got a call right away and that was cleared up. I was nervous that our location and difficulty hadn't been communicated but James who came with the flat deck was a seasoned vet, went above
S. Q.
S. Q.
Sep 10, 2017
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This company Payless illegally and unethically towed my legally parked car. Then it lied to yelp to remove my honest first hand user experience review. The Squamish tow yard is a horror show of dangerous junk cars. complain to the local , provincial and federal government. Dispute charges on credit card.
Linda McKenna
Linda McKenna
Aug 09, 2017
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We would like to commend Payless Towing for an awesome job of towing us on a holiday evening. Great big kudos to James who was polite, competent, attentive, very thorough, even offered to give us a ride home however we had made other arrangements. Would definitely hire again! Thank you!
Lewis Darling
Lewis Darling
May 04, 2017
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I got my car towed by another company and it was 5 star service but later that evening I received a phone call from the company informing me Payless Towing had stolen their truck and were holding both my car and the other company's driver hostage for an old $20 bill, a Big Mac and tickets to the Thomas Rhett concert in Abbotsford.
Emilie N.
Emilie N.
Dec 06, 2016
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Two and half hour wait in -3 degree temperature to get a 5 KM tow for a blown tire!!!! Absolutely unacceptable. And when I can in to ask for an ETA I'm given the worst possible customer service. Avoid Payless Towing at all costs. I would gladly pay $10 and go to any other company instead.
Daniel D.
Daniel D.
Aug 23, 2016
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Please be careful when engaging their services. They have mislead me on the charges; they overcharged by a 40% margin even by their manager's post service disclosure of the rates. I have placed numerous calls asking for an explanation, until I received one 11 days later. When asking for the appropriate refund, the manager, Bob, responded that "they are not in the business to refund any money". When I offered to present him with proof of my claims, including GPS tracking records, and phone call times, he reiterated that futility of my effort. When I suggested that a fair disclosure
Matt H.
Matt H.
Jul 31, 2016
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Terrible, irresponsible, with no moral or ethics!
Towed away my car while they have absolutely not even one sign posted for contact or know who towed your car in the area my car was parked. Had to call Mitchells towing company as the only sign was posted was theirs across the parking from which my car had disappeared and then the police since the Mitchells towing said they didn't have my car! Finally after calling back Mitchells towing again, they said it could have been Payless. This all happened around after 11PM where my wife and my little son were stranded with no car and my son had
Steve N.
Steve N.
May 05, 2016
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Failed to jump my car when the dealership said they did it with no issues. Tow driver said it was the starter and in fact was just a dead battery! So in short I got an unneeded tow from either an incompetent or crooked driver who suggested to go to her buddy's shop to say they replaced an unneeded starter. Wasted mine and my family's time! I don't really know what of the above options is worse. Don't call them if you value your time and money.
Patricia S.
Patricia S.
Feb 29, 2016
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My daughter had her car towed from parking in the wrong spot. Their tow yard has no office and their dispatch sends the tow truck driver to meet you in function at their yard. We called and the lady at dispatch said 20 minutes. We waited for over an hour in the pouring rain and dark. We called 3 times and every time she said the driver was just pulling in. The last time I called and told the lady I needed an accurate timeline because my daughter was sick, and it was pretty awful sitting down there for over an hour. She called me a b***h and told me that she was sorry my car was not equipped
Jon R.
Jon R.
Dec 28, 2015
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I'm always nervous when I have to call a tow truck. It's a very vulnerable position and there are many unsavory outfits looking to exploit the opportunity. I was delighted with the service I received from Payless. Nav was friendly, professional and went the extra mile to make sure that my car got out of the snowdrift and back down the mountain unscathed. Billing was fair, estimate was accurate and I would not hesitate to call them again if need be.
Peter L.
Peter L.
May 10, 2015
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They did a great job! Norman the tow truck operator was friendly, helpful and did things correctly and efficiently! Cost $75 for hook up and $2.50 per km. I wood use them again, but hoping I never have to! ;-)
Alex M.
Alex M.
Sep 25, 2013
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IMPOLITE, RUDE, NOT SORRY FOR THE MISTAKE THEY MADE, TOOK MY FATHER"S CAR HOSTAGE , UNFAIR, REMOVED OUR CAR FROM OUR OWN PARKING SPOT WITHOUT A PROPER AUTHORIZATION, DON'T CARE YOU HAVE BEEN VICTIMIZED, HEARTLESS, MONEY HUNGRY .

This complaint was sent to the local paper and tv station and we will not stop here. If we do not get any result we intend to go to the court to stop these people from abusing their powers to tow anyone anywhere without a proof.

We are not sure where to start but when we hit a dead-end we had no where else to go to but you. My father recommended that we get
Mimi G.
Mimi G.
Nov 21, 2012
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A customer of ours needed specialised help and we were referred to Payless. Sid, the dispatcher and Chris, the driver provided service second to none. Sid knew what we were looking for and Chris knew how to make it happen. Thank you Sid and Chris and Payless for assisting us in providing the level of assistance and service our customers have come to expect from us.
Mimi G. - Vancouver Self Storage