We now start to see patients in person with the appropriate screening. Patients are asked to work with us to prevent the spread by following the guidelines available for the city of Calgary. Please call the office Monday to Friday 9 am to 3 pm or leave a message, and we will get back to you asap. In order to book an appointment ONLINE you need to have an account with Medeo Health first!
Rockford Medical Clinic' s Schedule is dependent on Physician's availability and is subject to change without notice, Please call front desk at 403-910-1981 to get the most updated schedule information.
Rockford Medical Clinic' s Schedule is dependent on Physician's availability and is subject to change without notice, Please call front desk at 403-910-1981 to get the most updated schedule information.
Services
Dr. Arina Melnik graduated in 1997 from the University of Tartu, Estonia. Before moving to Canada she completed Pediatric residency. After working as a pediatrician for few years in Estonia, she moved to Calgary and did her Family Medicine residency at University of Calgary. Since then Dr. Melnik has been practicing in Calgary area.
Vilma S. Octavo immigrated in Canada 10 years ago. She graduated in the Philippines with Midwifery Certificate in 1991- Have worked as medical assistant for the specialist Doctor in the Philippines and overseas as School nurse in United Arab Emirates.
Portia graduated with a Bachelor of Science in Accounting at Holy Angel University in the Philippines and worked with numbers in the accounting field before she shifted her interest in working with people.Portia studied further and graduated with a Bachelor of Science in Nursing at Our Lady of Fatima University in the Philippines and became a Registered Nurse.
Portia graduated with a Bachelor of Science in Accounting at Holy Angel University in the Philippines and worked with numbers in the accounting field before she shifted her interest in working with people.Portia studied further and graduated with a Bachelor of Science in Nursing at Our Lady of Fatima University in the Philippines and became a Registered Nurse.
The Alberta Health Care Insurance Plan pays for many of the services you receive from your doctor. However, the government plan does not cover certain uninsured services. Some are billed to lawyers, government agencies or others. Some are billed to you. You or a third party (such as your employer, insurance company or school) may request a letter, report, form, etc., from your physician.
Reviews (10)
Cindy Dahl
Sep 03, 2021
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Dr Melnik is a Wonderful and very caring Doctor who is willing to listen and does her very best to diagnose and solve medical issues as well as ensuring your necessary checkups are done to maintain optimal health. She is patient and understanding. She makes you feel comfortable during your visit. I am so grateful to have her as my practitioner.
Tatiana Polishchuk
Mar 28, 2021
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Dr. Melnik is our family doctor and absolutely lives up to all expectations of one. She knows and remembers everything about our family. The ladies at the desk always find a spot available. If we do leave a message, Doctor always calls back that same day and takes her time to talk to us and hear our concerns.
They are professional, helpful and patient.
Thank you team Rockford and Dr. Melnik especially!!!
They are professional, helpful and patient.
Thank you team Rockford and Dr. Melnik especially!!!
Matt Roussy
Jan 22, 2021
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Hani Al
Nov 29, 2020
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Nice and professional doctors. The front desk staff are rude and unprofessional. You speak with them over the phone and they put you on hold without even listening to you.
The clinic management should do something about the long waiting time over the phone. Every time i call in, the admin puts me on hold for not less that 15 minuets. This is very strange and long waiting time. I hope you could do something about.
The clinic management should do something about the long waiting time over the phone. Every time i call in, the admin puts me on hold for not less that 15 minuets. This is very strange and long waiting time. I hope you could do something about.
Omar Alani
Sep 06, 2020
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Website lists their availability, and states that it's subject to change depending on the physicians availability without notice. Arrived Saturday, only to find the place closed without a notice on the door or anything (please see attached picture). This clinic is basically open whenever they are in the mood for it.
Place is poorly ran, and managed. They have no respect for your time, look for a place that will respect your time and medical condition equally.
Place is poorly ran, and managed. They have no respect for your time, look for a place that will respect your time and medical condition equally.
Zelena Thompson
Oct 02, 2019
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I have waited over an hour to be called in when I had an appointment at a set time. I came with 2 other ladies and we all checked in to see Dr. Toma at 11:30am. They triple booked me. They literally booked the same doctor with 3 different patients at the same time. I asked the front agent to rebook me and leave a note that I came and left. I still got a call the next day asking me why I didn't show up to my appointment. Unprofessional and slow.
Drew Trotter
Jun 03, 2019
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Was a walk in at 1:00 pm, I was asked if I was okay with the hour wait time, which was about an hour, I said yes as long as I was out by 3;00pm as I had other commitments. I waited 2 hours. All meanwhile other walk ins - with children- got in before me? What happened to first come first serve? Keeping in mind I tried to make an appointment over the phone, and I was told that it would be quicker to be a walk in for a simple prescription refill.
Zheng Yu
Jan 22, 2019
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My family and I have been seeing Dr. Toma since 2015 and we are so happy that she is our family doctor. She is loving and caring. She does so much. We are very thankful, wish we could met her earlier. All the staff that are working in the front are extremely helpful and kind, treating us just like their own family members. I would say this clinic reached 100% of my satisfaction, and I am highly recommending this clinic to everyone.
Although, I knew doctors in this clinic are not working for google rating and google reviews, but I still want to say that I have noticed some people are leaving unfair
Although, I knew doctors in this clinic are not working for google rating and google reviews, but I still want to say that I have noticed some people are leaving unfair
Christina Merrill
Dec 17, 2018
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The Front Staff seemed nice, and were professional. I never did get in to see a Doctor. I came as a walk in Patient. People with booked appointments come first. I agree that they should!! I was happy to wait. However, I dont think this clinic should advertise itself as accepting walk ins. They are not set up for it. A wait time of half a day is really not acceptable. They should just take appointments only. There are many clinics that will accept walk in's in under 2 hours. I ended up leaving, and found a place close by that could fit me in.
Luis Jose
May 31, 2018
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I was here to meet Dr Shields once. First of all, regardless of emergency or not, when you call the reception they put you on hold. Once or twice is ok, but always putting on hold...noway. Actually the new
receptionist is very rude and not sure how she got the job here. Now coming to the Dr Shields, he has no idea what he is talking about & he is asking me to pay for my blood test from my pocket. Why should i pay from my pocket if am in Canada and i have full health insurance from my employer? I was very disappointed that Dr Thoma hired people like shields. He is a young kid from Medical college
receptionist is very rude and not sure how she got the job here. Now coming to the Dr Shields, he has no idea what he is talking about & he is asking me to pay for my blood test from my pocket. Why should i pay from my pocket if am in Canada and i have full health insurance from my employer? I was very disappointed that Dr Thoma hired people like shields. He is a young kid from Medical college
