Penguin Appliances is a local, family-run company serving all of Greater Vancouver for over two decades. Consistency, integrity, and reliability are the hallmarks of our reputation. You can always expect the highest quality standards from us. Let us doctor your appliances. We still make house calls, offering accurate and honest diagnoses on the spot!
We maintain and repair all significant makes of fridges, dishwashers, stoves, washers, and dryers. Our team includes licensed gas fitters who can offer repair services at your location. We carry an extensive inventory of parts and reconditioned appliances at highly competitive prices. Please come in and see for yourself!
We maintain and repair all significant makes of fridges, dishwashers, stoves, washers, and dryers. Our team includes licensed gas fitters who can offer repair services at your location. We carry an extensive inventory of parts and reconditioned appliances at highly competitive prices. Please come in and see for yourself!
Services
We understand that emergencies happen. If you need after-hours urgent repairs, you can count on us to complete your repairs quickly and efficiently. We offer sales and repairs of kitchen appliances, washers, and dryers for your downtown condo. At Penguin Appliances, we're a family-owned local business providing outstanding appliance sales and service to homeowners, landlords, commercial laundries, and dealers.
Whatever your home, whether your environment is a lodge, mansion, apartment, basement suite, or commercial establishment, we have new & used appliances that will suit your needs. We carry a wide range of fully reconditioned, major appliances guaranteed to do the job. Our inventory changes weekly, so call or visit our showroom to find what you're looking for.
At Penguin Appliances, we specialize in sales and service for commercial laundry machines. If you're looking to purchase, rent, or lease commercial laundry equipment, we have a wide selection available. Our experienced technicians also provide installation, servicing, and emergency repairs for your commercial coin-operated washers and dryers.
When your kitchen or laundry appliances break down, you need repairs right away. At Penguin Appliances, we've established a reputation for fast response times and personalized services. Whether you're looking to have a new fridge installed or schedule laundry or dishwasher repair, we're Vancouver's source for friendly, experienced service and sales.
Whether you're looking to purchase used appliances for your rental property, get repairs for your commercial coin-operated washers and dryers, or schedule service for your residential appliances, Penguin Appliances offers speedy service for all your appliance needs. Our fast response times make us the obvious choice for emergency repairs, and our technicians have the knowledge and experience to perform repairs right the first time.
Reviews (6)
Brent Langton
Dec 21, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Great quality and responsive service. My fridge broke down late in the day and these guys came in first thing the next morning, identified the problem, and replaced the part within hours. They were also very professional in their communications and called for a check-up after the fix was made.
Great quality and responsive service. My fridge broke down late in the day and these guys came in first thing the next morning, identified the problem, and replaced the part within hours. They were also very professional in their communications and called for a check-up after the fix was made.
Tatiana Komaricheva
Nov 12, 2020
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Good:
- prompt response to a phone call
- part obtained quickly
- technician called in advance to give a heads up
- prompt repairs including explanation of the issue
Needs improvement:
- dispatch communication with customers
Overall, this company was the fast to respond to the issue and schedule a technician. I wish dispatch was more customer-friendly
- prompt response to a phone call
- part obtained quickly
- technician called in advance to give a heads up
- prompt repairs including explanation of the issue
Needs improvement:
- dispatch communication with customers
Overall, this company was the fast to respond to the issue and schedule a technician. I wish dispatch was more customer-friendly
Melissa Thodeson
Jun 24, 2020
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I phoned the store about a fridge and stove. One of my questions was about the cost of delivery. He refused to give a quote. I told him where I lived, about the building, halls and all other questions he asked. He wouldn't answer my question about the quote. I was only allowed the quote if I came into the store. These are questions customers should be allowed to ask over the phone. He just lost my sale.
Mackenzie Dutton
Dec 02, 2019
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We have used this company before many times for service and even bought new major appliances from here within 6 months and I called to get service on a fridge today and the girl answering the phone was extremely rude, kept cutting me off when I was asking the price for service, and trying to figure out which business name we bought our appliance under because she couldn't search by address or phone number and was pretty much just being impossible and not helpful at all so I hung up and we've decided to go with someone else. I remember her being extremely unhelpful the last time I called too. I
Seong Lee
Oct 19, 2019
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Back Off
Nov 18, 2017
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They are OK at what they do, but service is inconsistent. I have used them about 5-6 times over the last 10yrs, the service guys are fine... the guy who usually picks up the phone and directs the work can be OK, and can be rude. It may be that they are comfortable with where they are at as a business, but consistent good service should be expected. After 2 recent (last 2 months, for different issues) bad experiences with them, we are using a different company.
