Imperial Road Animal Hospital
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Imperial Road Animal Hospital
Imperial Road Animal Hospital is pleased to serve Aylmer, ON and the surrounding areas. It is our goal at Imperial Road Animal Hospital to provide the very best veterinary care to your pets as our patients. Our doctors and hospital staff strive to continue their education to bring you the highest quality care available.

We also want you and your pets to feel comfortable while in our office. Our philosophy is to care for all pets as if they were ours. To us, this means we are going to give them the same love, attention, and care as though we were their owner. We are a team of animal lovers here to give our patients the attention and care they deserve.
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Imperial Road Animal Hospital is proud to serve Aylmer, ON and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. Since the 1970s, pet owners have trusted the team at Imperial Road Animal Hospital (formerly Robertshaw Moncrief and Associates) for quality veterinary care.
Dr. Robertshaw was born and raised on an Oxford County dairy farm near Innerkip. In 1978, he graduated from the Ontario Veterinary College at the University of Guelph and for the past 41 years, he has devoted his time to the health and welfare of animals and their owners in Elgin County. Most of Vern's time is spent working on horses and small animals.
Imperial Road Animal Hospital has offered a full array of preventive medical services to pets throughout Elgin County for more than 3 decades. We're proud to offer beneficial alternative medicine programmes as well as mobile services for large animals in Aylmer and the surrounding area. Our caring staff is highly trained to offer exceptional care to your pets.
At Imperial Road Animal Hospital, you can expect state of the art medical care for your four-legged companions. We believe in nurturing the human-animal bond and creating a harmonious relationship between people and animals. You can expect to be greeted by a courteous receptionist, clean exam rooms, friendly doctors, and caring technicians.
Pet insurance pays, partly or in total, for veterinary treatment of the insured person's ill or injured pet. Some policies will pay out when the pet dies, or if it is lost or stolen. As veterinary medicine is increasingly employing expensive medical techniques and drugs, and owners have higher expectations for their pet's health care and standard of living than previously, the market for pet insurance has increased.
Reviews (17)
Nikki Hoiting
Nikki Hoiting
Jan 25, 2022
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I have had a great experience with this animal hospital. Very nice staff and not pushy like some I have been too in the past. I would recommend them.
Vanessa Knelsen
Vanessa Knelsen
Jan 13, 2022
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Positive: Professionalism, Quality
This was my first time here. I took my puppy Moose for his first check up.The entire staff was so nice and friendly. They made us feel so welcomed and comfortable. They gave Moose a needle and a thorough examination and he didn't even know. He and I love them and would highly recommend them.
Jim Teetzel
Jim Teetzel
Dec 03, 2021
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Able to attend there, immediately. Friendly, compassionate reception and service. Didn't tear any holes in my pocket with heavy charges for service. Beautiful setup with good folks
Megan L.
Megan L.
Nov 24, 2021
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To start off, I am not a client of Imperial animal hospital. I called in need of urgent help regarding my very sick cat. My vet could not see us and her health was declining quickly. I called and they got us in that morning. They were so nice on the phone, and the only place that would see us ASAP. Although my sweetheart had to be put down, they were absolutely amazing and so caring. I can't thank you guys enough for your help and kindness through such a difficult time.
RIP Houdini
Jasmine Allan
Jasmine Allan
Oct 13, 2021
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I brought my 100lb American Bulldog to this vet for a check-up because we had recently moved to the area as I wanted to discuss some of his chronic skin issues due to his breed. Dr. Amanda Wiltsie Thoonen was fear mongering and rude regarding our well educated choice to feed raw since he was 3 months old. We waiting for 40mins to see the vet and once we did she essentially blamed us for his ear/skin/stool problems even though it is well documented that this breed is extra sensitive and often has these specific problems. I will never take any of my animals here again. I will continue to drive the
Linda Coderre
Linda Coderre
Jul 29, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Wouldn't take my Ellie anywhere else. Staff is so caring and gentle with her. And every detail of her illness is explained before I leave.
DeeCee Howlett
DeeCee Howlett
Jul 15, 2021
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The entire staff is so kind and professional, and Dr.H is very thorough with her explanations. She discusses things in a way that makes sense to pet owners who may not have as much veterinary medicine knowledge.
As new clients, we're very impressed with everyone at the clinic and look forward to bringing our furbies back again. (The furbies: maybe not so much, but a promisive treat will sweeten the deal)
Sandra Craig
Sandra Craig
Jun 12, 2021
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They amazing. I appreciate how they took steps to allow the pet owners to be part of the visit and be involved. so much compassion ❤ and great care
Cathy Campbell
Cathy Campbell
May 20, 2021
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Great staff from the doctors to the front desk would recommend 100%
Cathy Cooke
Jane Everitt-Walker
Jane Everitt-Walker
Apr 30, 2021
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Marbles and I are just wanting to send an extra thank you to Dr. Hotke and the team at Imperial Road Animal Hospital. I had an appointment for our 2 barn cats to get vaccinated this morning. Unfortunately, only… Marbles was able to be captured for the adventure. Everyone was so kind and understanding. The availability of an iPad to communicate with the vet and vet tech allowed me to actually participate in the appointment and monitor how Marbles was doing from my vehicle was just great. Thank you so much for always going the extra mile Imperial Road! You guys are the best!!
Tracy Dane Siamese
Tracy Dane Siamese
Mar 22, 2021
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Been bringing family members here since they opened and to Dr. Robertshaw and Dr. Moncrief for 4 decades.
Since the early days, they have added many wonderful new partners and staff. Their knowledge, skill and compassion are second to none. And they are wonderfully patient with both their animal and human clients!
Bonnie De Koster
Bonnie De Koster
Feb 25, 2021
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I used this vet clinic for over 11 years for my Lab and they were always courteous and helpful. They were very thorough and treated my Buddy with great care and tenderness!
Henry Flattery
Henry Flattery
Dec 07, 2020
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I've been meaning to give this review for a while. On December 3rd We unexpectedly had to put our beloved Shih Tzu Cherokee down. We knew we were going to be devastated when we eventually lost her but not this devastated. We were so impressed by Dr. Mandy Wiltsie-Thoonen and her staff. They all new Cherokee well. The care and compassion they exhibited was above and beyond. With an equal blend of sympathy and empathy Dr. Mandy euthanized Cherokee whose final minutes we're relaxed. & dignified. When your veterinarian tears up you know you've come to the right place.
As I was walking back to the
Elizabeth Miller
Elizabeth Miller
Aug 01, 2020
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Today I needed to get my dog Libby in for an urgent appointment. The clinic is very busy and they still got me in within 2 hours AND stayed past closing to finish caring for my pet. I've been with this veterinary clinic for years and can't say enough good things about the customer service and care I/my pets receive. Highly recommend! 🙂🙂🙂
Paula VanBrenk
Paula VanBrenk
May 14, 2020
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Staff treat both customers and pets well. Our puppy had surgery and needed follow-up. Imperial was great to help him recover well!
Christina Robbins
Christina Robbins
Aug 07, 2019
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Excellent care and well worth the trip from London. Prices are sooo much lower than London. And when Stella and Piquette had surgery there, they walked out on their own; not doped up and falling over like at other vets. I highly recommend!!
Mary Jones-Trahan
Mary Jones-Trahan
Jul 30, 2019
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The staff are amazing and take amazing care of our fur babies! Definitely worth the drive from St.Thomas!