Bedy Lau Facial Plastic

Dr Bedy Lau is friendly and professional. I was first worried after reading negative reviews, but the experience with Dr. Lau is pleasant. He was comforting and tried to relieve my anxiety with humor. Thank you Dr. Lau!

Waited 40 mins for Mr. Lau to show up, he asked what problems I'm experiencing. After started talking he turned around and started fixing my mask around my nose without my permission or asking me to fix it. *NO RESPECT AT ALLl!!!* After again he pulled my mask below my nose and without any warning or explanation what I may feel he started putting something into my nose. It hurt so much! He knew my nose is swollen and all irritated inside and still didn't communicate anything about procedure and what I may feel or how strong pain may be. *ZERO EMPATHY!* Right after he pulled my masks back up and

Fixed my nose through cauterization, made a really uncomfortable surgery comfortable for me, followed up with me on any questions, and fixed my breathing problems. Highly recommend. Thanks Dr. Lau!

With the professional and caring assistance of Ms. Li, the MOA, my mother was able to take a last minute cancelation appointment today ahead of her scheduled appointment in January. Being the owner of a multi-provider clinic I understand that someone like Ms. Li is a rare gem.
We also appreciate the caring and timely assessment of my mother's situation by Dr. Lau. The appointment went very smoothly. Dr. Lau is efficient and direct in his approach just like what we expect from a competent surgeon.
Thank you Ms. Li and Dr. Lau for all your help.

I was referred to Doctor Lau by my GP relating to vertigo symptoms.
My appointment started bang on time.
I found Doctor Lau to be pleasant and friendly enough.
He listened to what I had to say and answered my questions in a patient and non patronising manner.
He spoke a little quickly I suppose but I had no problem understanding what was said despite the fact he was wearing both a respirator and full face visor.
Based on my one consultation I would describe doctor Lau as professional, efficient and pleasant to deal with.
I guess people have widely differing expectations of medical professionals

I visited Dr. Lau because of nose problem. He listened to me patiently and examined my nose carefully. Although my existing problem is nose, he also examined my ears and throat if other issues exists that I may not aware of. He then explained what caused my nose problem and how to treat my nose. He is a very professional and very detailed doctor. I highly recommend.
Besides, I appreciated the excellent clinic management and the girl in the front desk is very friendly. During the pandemic, the office provides 100% confidence for visiting. In the entrance area, there is a station to provide sanitizers

Firstly, their appointment systems makes no sense to me. YOU have to call THEM a week before the appointment to confirm your time. Huh?
Secondly, I saw Dr. Beth Chung Lau for a deviated septum. He came in and didn't ask me any questions about my situation, just immediately grabbed tools and said, "I'm going to take a look in your nose". No further information about the process. I got totally freaked out when he shoved tools up my nose very quickly and it made me tear up. I then felt very embarrassed and starting fully crying. He jumped back from me and, in a very brash manner, asked me if I had

Worst experience ever with a doctor. I was there for an initial consultation about a deviated septum and to check if I needed surgery. First I had to wait about 20 min in the lobby to be able to get in a room, then about 15 more min in the room for him to come in. I was wearing a mask the entire time because of covid19, but thought he would need to see my face so I took it off. He gets in the room and demands me to put my mask on. Didn't even say hi or ask how I was doing. I thought that was extremly rude and needless since I had kust filled out a questionnaire about covid19 and was safe for everything

The worst doctor ever. Please avoid wasting your time waiting for the visit.
The staff don't respect people at all. Very unprofessional, they have no idea about their stupid appointment system. Your healthy situation will get worse when you take the time waiting forever. I will never use them again.

I met with Dr. Bedy Lau 3 years ago. He came across very friendly and was genuinely empathetic to the difficult mess I ended up in. He is very professional, experienced, knowledgeable and ethical.. Dr. Bedy Lau has been helping me from trauma from previous botched surgeries. He also has stepped in as my doctor to support me and help me in whatever he can to get me from a state of despair to living a normal life again. With his help using non surgical procedures he has helped me tremendously. I had met with so many other surgeons and none had treated me with the care and sympathy Dr. Bedy Lau has