Check out our convenient and safe SHOP BUILD BUY Program where you can take delivery without leaving your home. Our dealer wide network gives us access to over 400 pre-owned vehicles. Every pre-owned vehicles goes through a rigorous 152-point inspection, includes 24-Hour Roadside Assistance, Car Proof Reports and more!
All new & used vehicle purchases are eligible for the No Charge Engine / Transmission For Life program. We offer three options to safely service your vehicle: 1. Traditional Method - When you visit we provide a safe environment adhering to all Ottawa Health protocols. 2. Contactless Vehicle Drop-Off - Check out our convenient expanded night-drop procedure.
All new & used vehicle purchases are eligible for the No Charge Engine / Transmission For Life program. We offer three options to safely service your vehicle: 1. Traditional Method - When you visit we provide a safe environment adhering to all Ottawa Health protocols. 2. Contactless Vehicle Drop-Off - Check out our convenient expanded night-drop procedure.
Services
Myers Kanata Hyundai offer drivers from Ottawa, Orlans, Sittsville and Gatineau truly exceptional customer service from every angle. No matter your automotive needs, we begin with an attentive ear, expert advice and the straight, honest truth. This is our commitment, and our promise to you. Myers Automotive Group is all about Ottawa.
You deserve a team of professionals that show appreciation for your time and provide you with real solutions and honest feedback. Fortunately, at Myers Kanata Hyundai that's precisely what we aim to provide. Join us today and get to know our experts as we offer you a customer service experience that stands out and gets you results that matter.
The service department here at Myers Kanata Hyundai is ready and able to tackle your automotive repair and maintenance needs. Let one of our qualified technicians address your transmission issues, complete an oil change, or perform regular scheduled vehicle maintenance.
Not only do we provide exceptional Hyundai service in Ottawa, we service all makes, models, and years from our modern service and repair facility and aim to help keep your vehicle in roadworthy condition for years to come.We at Myers Kanata Hyundai prioritize customer service and are committed to developing lasting relationships with our valued customers.
Not only do we provide exceptional Hyundai service in Ottawa, we service all makes, models, and years from our modern service and repair facility and aim to help keep your vehicle in roadworthy condition for years to come.We at Myers Kanata Hyundai prioritize customer service and are committed to developing lasting relationships with our valued customers.
Among its many features, our H-Promise Certified Pre-Owned Program now includes a transferable 1-Year/20,000 km Powertrain Limited Warranty.* Each separate warranty claim made during the additional warranty period, after the vehicle's original 5-year Limited Powertrain Warranty period has expired, is subject to a $100 deductible.
The IONIQ 5 marks the beginning of our brand-new EV series. With eco-friendly, recycled materials, compact SUV completely changes the standard when it comes to electric vehicles. Available in all-wheel drive, the IONIQ 5 comes loaded with a suite of new innovative features such as an extensive driving range and so much more.
Reviews (19)
Take Three
Jan 27, 2022
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This morning my girlfriend had a 9am appointment for an oil change. At 930am the service department called to say that the air cabin filter needed replacing and it would be $99. She trusted that this was a good price and agreed. When I had found out about this at 10am it was to late to cancel. The air filter is a $15 part online (which the dealership probably gets at much less.) The installation is very simple and can be done by anyone in a few minutes DYI (open passenger side glove box) should actually be done as a courtesy and just make their profit on the filter upcharge. Her oil change which
Alx Papachurros
Jan 21, 2022
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Up until now I've had an okay service with this dealer, however an issue that just arose is leaving a bad taste in my mouth and I'm having the worst experience with the service department.
Long story short, about a month ago I brought my car for oil change + inspection, the inspection wasn't done and they literally forgot about my car although I… brought it in the morning. Fast forward to last week I have a check engine light and my car seems to struggle when pressing on the gas. I bring it in and they said a seal broke and contaminated the cvvt which now needs to be replaced and that was
Long story short, about a month ago I brought my car for oil change + inspection, the inspection wasn't done and they literally forgot about my car although I… brought it in the morning. Fast forward to last week I have a check engine light and my car seems to struggle when pressing on the gas. I bring it in and they said a seal broke and contaminated the cvvt which now needs to be replaced and that was
Glenn Sweetland
Jan 20, 2022
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Wow is all I can say. Judging by my first service appointment here I have to warn you DO NOT buy a car here if it means you will be getting it serviced here. I had an appointment booked for 10:45am, confirmed that morning that I was booked for a 2 hr plus recall service, all good. I was 15 mins early, said I would be waiting there. Ok. After 3 hrs sitting there I overheard the gentleman next to me complaining after his appointment 3 hrs earlier his car was still outside. What ? I went and looked an behold my car was still where I parked it?
I asked why it was still in the lot 3hrs after my appointment
I asked why it was still in the lot 3hrs after my appointment
Mike Baker
Jan 10, 2022
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Booked an oil change appointment weeks ago. Arrived to drop off my car 10mins early and was told it would take a couple of hours!
Note this quote from their website: "Please Note: Oil changes take just 30 minutes!"
I get that everyone is struggling with consistent staffing right now but a courtesy call ahead of my appointment to set expectations and allow me to make arrangements would have gone a long way.
If the service department doesn't have time to make these calls why not have one of the many sales staff idling around the dealership make the calls?
Note this quote from their website: "Please Note: Oil changes take just 30 minutes!"
I get that everyone is struggling with consistent staffing right now but a courtesy call ahead of my appointment to set expectations and allow me to make arrangements would have gone a long way.
If the service department doesn't have time to make these calls why not have one of the many sales staff idling around the dealership make the calls?
Shawna Vaughan
Jan 08, 2022
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I would like to share my honest experience so please do not delete my review like you have done elsewhere. I have never left a bad review for anyone, it's not in my nature... however this is unacceptable and needs to be addressed. If I could give 0 stars I would. Our 2016 Tucson is burning oil like nobody's business, after doing some research and… finding out there are MANY having this issue, there was a class action law suit, and many are still awaiting to have their engines replaced, we went to the wonderful people of Myers Kanata Hyundai. We were told to take a look across the room at
Nina Lepine
Dec 30, 2021
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Brought my car to Myers to get my Tucson serviced due to an engine failure cause of a recall. After getting it towed to this dealership, they couldn't find my keys, then they couldn't find my car. They refused to lend me a loaner vehicle for a problem that is not mine (recall) and told me to pay out of pocket if I wanted a courtesy car. I… complained to Hyundai Canada which was equally has terrible. They told me it will take 5 months to get my car back. It has been almost 2 months and still no sign of getting my car back. I am still waiting for a manager from Hyundai Canada to call me after
Matt Fillmore
Dec 28, 2021
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This is the best Hyundai dealership in Ottawa. My wife & I were hunting for a new car & the salesperson (Ping) and her manager (Jason) were respectful and responsive - they paid attention to our needs and made sure we got exactly what we needed. I would recommend them to anyone, without reservation. Thanks!
Amanda Mwaniki
Dec 23, 2021
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Finish reading this post as I’m writing to deter people from a potentially negative experience. Beware, as they will put their profit before their relationship with loyal customers.
My husband bought himself a car here and today had to fix the knock sensor. After assessing the issue, they quoted an exorbitantly high price as compared to other highly esteemed mechanics in the area. So when we tried to cancel, they refused and claimed that they had already started the job and were almost done (untrue). They claimed they charged $150/hr and finished the job in 2 hours, but then charged for 4 hours
My husband bought himself a car here and today had to fix the knock sensor. After assessing the issue, they quoted an exorbitantly high price as compared to other highly esteemed mechanics in the area. So when we tried to cancel, they refused and claimed that they had already started the job and were almost done (untrue). They claimed they charged $150/hr and finished the job in 2 hours, but then charged for 4 hours
Dharti Joshi
Dec 01, 2021
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Day 5 after I bought my life’s first car: The driver side window got shattered into tiny while car sitting in the garage the whole night. The staff did not care to listen and I had to go to insurance where they told us after fixing it that it might not have been installed properly. The service center staff is not helpful at all that day. 1st oil change they filled my oil half empty upon complaining they it will rise up later and I had to come back the next day. 1 year after buying and tire change time where I got slots after calling many times:today is the heights that i came here for a tire
Jenn Harrison
Nov 21, 2021
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Fantastic service from Sales! I walked in wanting to look at a Hybrid Santa Fe and was lucky to have Joy Jacuk help me with my decision. She was easy to chat with and knew everything about the car. She made the process pleasant and I walked out feeling GREAT about my purchase. The finance process was fab with Roy and one little hiccup was dealt with AMAZING service from the service dept. Happy all around.
Jenny Paziuk
Nov 03, 2021
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"Very nice facility with friendly staff, I had a very good..."
Very nice facility with friendly staff, I had a very good experience at this dealership from start to finish. Thomas Mackay was our salesperson, he was knowledgeable and offered a very good sales experience without pressure. Fantastic customer service. Thomas made the process of buying a new vehicle quick and easy. We were able to work out a monthly payment that worked with our budget and, the final price was exactly as negotiated. We would highly recommend Thomas if you are looking to buy a new vehicle.
Very nice facility with friendly staff, I had a very good experience at this dealership from start to finish. Thomas Mackay was our salesperson, he was knowledgeable and offered a very good sales experience without pressure. Fantastic customer service. Thomas made the process of buying a new vehicle quick and easy. We were able to work out a monthly payment that worked with our budget and, the final price was exactly as negotiated. We would highly recommend Thomas if you are looking to buy a new vehicle.
Arianne Evans
Oct 29, 2021
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It’s unfortunate my last 2 visits to Myers’s Hyundia Kanata have been very disappointing, as I ve been a dedicated customer for 3 yrs to this Myers location. I booked tire change appt a week ago to arrive on the day of appt to be told there was a 3 hr wait. I called after 5hrs an got nothing but a run around for 15 minutes! Final I decided to just… pick up my car to be greeted with we’re now working on it and it shouldn’t take too long. Another hour an half waiting! It’s appalling that an 11am appt for seasonal tire change turned into 8 hrs later! Customer survey
Candice Wei
Oct 19, 2021
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I've had poor experiences at other dealerships in the past so I was very pleased to find my experience with Myers Kanata Hyundai very enjoyable. The management team is incredibly helpful and knowledgeable. I would recommend visiting this specific dealership if you are looking for quality service from a great team.
Becky Lavoie
Oct 13, 2021
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I highly recommend working with this dealership! I was in need of a new car and the GM Colin was extremely kind, patient, helpful and professional through the whole process. He was very responsive, and trustworthy, and helped me a lot! I was very satisfied with the service I received and felt I was taken great care of!! I would highly recommend this company to anyone looking for exceptional customer service!!! Thanks Colin!!
Tammy Stephens Dowdall
Jul 16, 2021
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Natasha Fortier
Jun 11, 2021
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Horrible service. Called them the day before to look at one of their used cars that my daughter wanted. Told them we were driving two hours in for our appointment the next day. When we get there for our appointment. The guy tells us it’s sold. We were there 30 min after it opened. And half hour before our appointment. Will never bring them service again. And if you are wanting to buy there. Do expect to get the car you were wanting.
Jessica Danis
Apr 28, 2021
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Andrew Ross
Apr 01, 2021
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Shelley Van Kessel
Mar 03, 2021
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Sales is adequate, Roy in finance was amazing. However the service department is the worst I have ever experienced. They upsell services that you don't need making it sound necessary. Also, I straight up asked why a new 2020 vehicle would need an oil change every 5000km. The last vehicle I had that needed an oil change that frequently was a 1999.… They stated that it was recommended by the manufacturer. Well, I finally looked in my manual and it is recommended every 12000km. So at 23000kms, I have had 3 oil changes and have only needed 1. Their service staff is condescending and treat me
