We have an innovative approach to mental health care that uses clinical best practices and evidence-based care in an environment built on compassion, empowerment and hope. We are proud to be part of the community. We work together with organizations across all sectors to provide care and support for individuals and their loved ones affected by mental illness.
Ontario Shores has introduced new models of care and developed professional standards to ensure all staff, patients, volunteers and visitors embrace recovery and provide a professional and therapeutic setting for our patients.
Ontario Shores has introduced new models of care and developed professional standards to ensure all staff, patients, volunteers and visitors embrace recovery and provide a professional and therapeutic setting for our patients.
Services
Mental Health is one of the toughest challenges because to many people it is difficult to understand what is happening and why. As a consequence, those suffering from mental illness are some of the most vulnerable - from the youngest to the oldest. With a dedicated focus on research and innovation, you can help us continue to lead the way in the development of new advances for the treatment of mental illness.
Please submit your completed APR to the Occupational Health Department ASAP as well as notify your manager. All employees and dependent family members of Ontario Shores have access to our Employee and Family Assistance Program (EFAP) as part of our benefit plan. This service is provided by Homewood Health who provides a full range of health and wellness services.
Ontario Shores' success is founded in its people. Our team of almost 1,300 staff, 150 volunteers, leadership team and board truly embrace a team philosophy to enhance care for people affected by mental illness. Our staff bring a wealth of expertise and knowledge and create an environment of compassion, recovery and hope for patients.
Ontario Shores strives for excellence, establishes high standards in the delivery of mental health care and supports an innovative culture of learning and growth. We welcome opportunities to share our successes and achievements through our annual reports, innovations in programs and services and award announcements.
If you require overnight accommodations, there are a variety of hotels just minutes away. Settle down in a suite equipped with a kitchenette or a basic yet modern room with all the amenities. We have arrangements with each of the following hotels. Ontario Shores also offers many free public events such as concerts, lectures, films and art shows in The Conference Place.
Reviews (11)
Steve M.
Dec 27, 2021
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Samantha Chapman
Sep 22, 2021
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Therapists always going on vacations. They spend more time making sure you want to stay in the program over actually talking to you about treatment. I had 4 sessions in a row asking if I wanted to stay, which in turn always made me say "not if it's this every session."
Lost group therapy because they switched programs and after constant emailing that the new program doesn't work I get a "best of luck"
Psychiatrist spends 5 minutes with you before giving you medication perscriptions and advantly avoids setting up further appointments with you.
Just seems more of a "numbers" mental health centre
Lost group therapy because they switched programs and after constant emailing that the new program doesn't work I get a "best of luck"
Psychiatrist spends 5 minutes with you before giving you medication perscriptions and advantly avoids setting up further appointments with you.
Just seems more of a "numbers" mental health centre
Ryan McLaughlin
May 11, 2021
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I was treated here for around three months from December 2018 -February 2019 at the age of 24. Judging from the other recent reviews, I can see that perhaps things have changed (for the worse) at this facility.
I was admitted for depression and to receive electroconvulsive therapy. The time from referral to admission was less than one week - incredible.
I stayed in the Neuropsychiatry Service unit, which has had its name changed to Complex General Psychiatry D I believe. I found the ECT treatments extremely effective - although this may have been confounded with the fact that I developed a romantic
I was admitted for depression and to receive electroconvulsive therapy. The time from referral to admission was less than one week - incredible.
I stayed in the Neuropsychiatry Service unit, which has had its name changed to Complex General Psychiatry D I believe. I found the ECT treatments extremely effective - although this may have been confounded with the fact that I developed a romantic
Nandy Jo SAcosta
Apr 17, 2021
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I don't have anything else to say than this is an amazing place! I went through postpartum depression and my life was great but I wasn't able to enjoy it. I was diagnosed and I was provided with a treatment that helped me to recover my motivation and will to live. Staff is amazing, really qualified and very understanding. I strongly recommend this place.
Remy Rose
Apr 13, 2021
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I was a teenager that stayed here.
I have to say, I was extremely disappointed.
The staff could often be mean and dismissive, even when a cry for help is made obvious. I've seen multiple fights break out between patients with little attention paid to it.
During code whites, patients were handled aggressively by security members, seeming only to cause further distress amongst residents.
When we were allowed to venture outside the hospital, (walks, trips to malls, etc...) It often seemed little supervision was paid to me and other adolescence during this time, making it seem easy enough to run
I have to say, I was extremely disappointed.
The staff could often be mean and dismissive, even when a cry for help is made obvious. I've seen multiple fights break out between patients with little attention paid to it.
During code whites, patients were handled aggressively by security members, seeming only to cause further distress amongst residents.
When we were allowed to venture outside the hospital, (walks, trips to malls, etc...) It often seemed little supervision was paid to me and other adolescence during this time, making it seem easy enough to run
Katrina Oberemok
Mar 15, 2021
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Eating disorder unit was constantly understaffed, patients left unintended, locked in day area for hours while nurses dealt with a single patient in the back (multiple times) haven’t been there in a year but the government seriously needs to check it out. Some nurses where great but I heard they all got fired.
Knut Ivar Bjorlykhaug
Nov 16, 2020
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Random Awesomeness Lol
Nov 11, 2020
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It wasn't too good there, speaking only from personal experience.
I was there for about 3-4 months and I only really got worse.
Their means of therapy weren't very effective to me or anyone I knew.
The doctors I had to deal with were rude and seemingly unsympathetic, and the nurses were somewhat the same.
Even with security, it isn't well.
I was allowed in outings, but the security was absolutely awful.
Multiple times, they failed to check in on us and tended to be generally irresponsible.
I didn't like it very much, and personally I think it needs a lot of improvement, but I'm just a biased
I was there for about 3-4 months and I only really got worse.
Their means of therapy weren't very effective to me or anyone I knew.
The doctors I had to deal with were rude and seemingly unsympathetic, and the nurses were somewhat the same.
Even with security, it isn't well.
I was allowed in outings, but the security was absolutely awful.
Multiple times, they failed to check in on us and tended to be generally irresponsible.
I didn't like it very much, and personally I think it needs a lot of improvement, but I'm just a biased
Liv Kelly
Aug 11, 2020
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The absolute worst. I can’t even access my own files for my diagnosis after a full year of weekly calls and faxing over applications (on my own $) to have my files released. After a year of calls and faxes, I have still not even heard back except for a couple of extremely rude reps telling me to do what I’ve already been doing. They are unprofessional and get absolutely nothing done.
Tristan Vella
Jul 31, 2020
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The doctor that conducted my intake/diagnosis was short and demeaning with me. After waiting almost 2 years to get into trauma therapy I’m being told they only offer times for 9am and 11am weekdays while I’m at work. Unsure how this is helpful or accessible to the majority of the population that has jobs but this service is unhelpful and extremely frustrating for those who need help.
Bella
Jul 15, 2020
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Shoutout to nurse Vic for being the only helpful and compassionate nurse on the ED unit. During my stay here myself and many other patients were repeatedly denied bathroom use for no reasons concerning our ED, most staff are snobby, uneducated, lazy and uncaring. I've come out of Ontario Shores only to find myself at the lowest point (both mentally and physically) of my ED. Such a waste of time and suffering.
