Great Escape Hot Tub
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Great Escape Hot Tub Company has become South western Ontario's destination of choice when purchasing a hot tub or swim spa. Clients travel from Lake Huron, Lake Erie, Barrie, Milton and the Hamilton region to visit our 8000 square foot showroom. With over 30 spas on display the range of choice will suit all types of budgets from the cost conscious to the elite buyer.

We always have something for everyone. We invite you to view our showroom where you can see for yourself the great detail and attention to value we put into every sale. Join the thousands of other families that have turned their backyard into a beautiful retreat where you can relax together, while enjoying the benefits of decompressing and detoxifying both the body and soul.
Services
With two different series of hot tubs you are sure to find the right tub and price point to make your relaxation dreams come true. Explore our many models then come in for personalized assistance to choose the right series and model for you. All on display. We also offer 'wet tests'. Contact the Store for details.
Need some accessories for your hot tub? Stop by our retail location we have a large variety of accessories for all your hot tub needs! No single factor is more essential for hot tub or pool water quality than your filtration system. A soiled, clogged or worn-out spa filter will fail in its job of trapping contaminants.
Test PH level with test strips, the PH level should be maintained at 6-8 - 7.0 for best results. In hard water areas for added protection against staining and scale formation, add regular weekly dosage of 3 capfulls of *Dazzle Stain and Scale, apply directly to water with pump operating. Allow water to circulate for at least 15 minutes and leave cover off for minimum of 1 hour.
Send us an email and one of our hot tub experts will get back to you within one business day! Great Escape Hot Tub Company is committed to respecting the privacy of individuals and recognizes a need for the appropriate management and protection of any personal information that you agree to provide to us.
If the old cover still fits, you can take the measurements to use for verification purposes. If the measurements between the hot tub and the old cover differ at all, it is advised to use the measurements from the hot tub itself. When taking the length and width measurements, ensure you provide them to us in inches, rounding up to the nearest inch.
Reviews (6)
Alex Sedore
Alex Sedore
May 18, 2021
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Very impressed with the service I received. Ron was very knowledgeable and let me know the issue and explained everything very well. This is the first time I had to have any work done on the tub. I’ve used the store for my purchases and I’m very happy with all services through this company. Keep up the great work ladies and gentlemen.
Cheers to tubb’n
Chris Fry
Chris Fry
Mar 12, 2021
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Very impressed with the installation of our new tub! The previous home owner had built a deck around the old tub, as well as an overhang structure. It served well to protect the tub and allowed us to enjoy a soak during rainy days, but we knew replacing the tub would be a challenge. Great Escape did it!! The landscaping around our house also posed a big challenge to moving large hot tubs in and out of the back yard. The team showed up on time, were courteous, and not once complained about a hot tub removal/installation that seemed almost impossible! Thank you!!
Mike Durham
Mike Durham
Jan 19, 2021
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This was the second time I visited this business and it was a great experience. I told them what my issue was with my older hot tub and they were quick to help and had all the parts I needed. I will be returning for sure.
Tcd
Tcd
Dec 28, 2020
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Bought a used hot tub online.. turned out to be a former employee of Great Escape. He arranged JR and A crew of guys to disconnect, transport and reconnect the tub on site at my place. They did not leave until everything was up and running and strived for perfection. Gave us a crash course on proper chemical and tub care. Two of the guys refused to leave my property, They requested they meet the dog that was in the house lol Friendly and helpful guys! Highly recommend Thanks!!
Steve & Kalie
Murray Townsend
Murray Townsend
Aug 26, 2020
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Stay clear of this place for repairs. After sending someone to look at the hot tub they didn't bother to let me know that they couldn't repair it. After the third phone call, over a week later the owner returned my call and didn't know what I was talking about until I reminded him. Then he said, oh yeah, we can't fix that, and we can't get the part. Didn't even let me know. I checked, the part is available on Amazon for next day delivery and the repair person explained the whole process of fixing it from start to finish. When I told him that he got huffy and rude and basically hung up.
Dave Rayner
Dave Rayner
Jun 09, 2020
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After researching and shopping for a few months we decided to buy from Great Escape. That was a year ago. This company knows what they are doing and were very helpful. They wanted us to have the right tub for our needs. The owner of the company dropped by a day or two after the install
just to make certain things were okay. Ron [I think] the technician is a real pro, patient, and did an inspection and some fine tuning yesterday. We could not expect better service.
Dave and Lynn