Hesp Automotive
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Hesp Automotive
My mother was one of their first customers. She loved their service and they were very kind to her. They specialize. in higher end vehicles and took great care of my mother's 2001 jaguar xj8. Very good service. Joe helped us. He was very professional and very friendly. He checked everything thoroughly.

From. the moment we drove on the parking lot he had already seen that our brake light was broken on one side. He didn't charge us for unnecessary things and told us in details what the state of our car was at the moment. We are very happy. From basic preventative maintenance, to full service repairs from Certified Auto Mechanics, Hesp Automotive is your best choice for quality car care.
Services
Are you in the market for a reliable automotive repair shop that specializes in Land Rover and Jaguar vehicles? As everyone knows, not all automotive repair shops have the same standards of quality and service. Even when you do your research, it can be tough to find one that works for you.

With over 75 years of combined automotive experience and more than 18 years repairing Land Rovers and Jaguars on the North Shore, Hesp Automotive is the automotive shop you've been looking for.When you bring your car to us, we don't just fix it, we welcome you to the family. This is part of what makes Hesp Automotive so unique.
Hesp Automotive Ltd is committed to offering quality customer service from our fully equipped car care center. Our certified mechanics can handle any repair or maintenance problem from basic tire services, to complete auto repair and have developed long standing, working relationships with clients that are based on honesty and personalized service.
If your vehicle spews an alarming amount of smoke from its tailpipe, consumes bottle after bottle of oil, knocks and taps whenever it's running regardless of the speed, then you need to start thinking about where you can go to get trustworthy and reliable auto engine repair and maintenance before the whole system goes up in smoke.
When it comes to your vehicle, maintenance is key. Not only will regular tune ups guarantee your safety, it will also add longevity. In fact your car will last much longer if it is properly cared for. At Hesp Automotive we provide quality services and make sure that your automobile is functioning at full capacity.
Regular oil changes are essential to the basic maintenance plan of any vehicle. Be proactive and prevent possible damages to your engine, make sure your car is properly maintained, and that the oil is changed on a regular basis. Don't wait until the 'check oil' signal lights up on your dashboard. The general rule for oil changes on most vehicles is every 5,000 kilometres or 3 months, which ever come first.
Reviews (14)
Aquaholics
Aquaholics
Jan 11, 2022
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Critical: Professionalism
They work on your car when they feel like it , not when you need it. They fix one problem and mess something else up. Terrible customer service, timing is not existent.
Katherine P.
Katherine P.
Dec 18, 2021
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These guys are amazing! Always take care of my vehicle and don’t over charge. They recommend work that may need to be done in the future but don’t push to get work done if it is not needed.
Andrew Lawrence
Andrew Lawrence
Nov 03, 2021
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Great work, accurate estimates, and friendly service. It's hard to find professionals you can trust - this place is a gem. If you have a Land Rover, this is the place to take it.
Kss Pound
Kss Pound
Oct 21, 2021
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Best mechanics who are straight with you and never upsell you unnecessary repairs.
John B.
John B.
Jul 17, 2021
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I've used them in past for tires and had great experience. Which was why I assumed this would be no different, I was very wrong ! Huge nightmare!
This year my wife called to see if they could do engine . Was told they couldn't for another week due to being busy . They called back said there was a opening to drop off vehicle with new engine that we bought ... We dropped it off with new engine in back . Was quoted initially at 900 , but that day changed to 1100. Fine what's 200 more to get vehicle done by shop you trust - right ?!?
Called week and half later to check on status - owner was upset
Joseph Vance
Joseph Vance
Jan 04, 2021
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My mother was one of their first customers. She loved their service and they were very kind to her. They specialize in higher end vehicles and took great care of my mother's 2001 jaguar xj8. It is still in great running order and will continue to take it there until I sell the car.
Scott
Scott
Aug 26, 2020
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Very professional and knew what they were doing. Just got my LR4 repaired there due to bad fuel pump and it was a wonderful experience. The diagnostics were dead accurate, and they quoted the best price compared to other auto shops.
Duran B.
Duran B.
Apr 12, 2019
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I really missed his man! Alistar is a champ and no one knows more about British Land Rovers than Hesp. His new digs are sweet, spotless shop (I'd eat pizza off the floor honestly). Lovely staff including little sis and the shop puppy. I really wanted to hang out all day and geek out like a proper gear head.

Plenty of knowledge for enthusiasts and always a chuckle from the big man himself. Fast?! How's my headlight done in less than 10 minutes lol

LONG LIVE THE KING OF LAND ROVERS

BRILLIANT MATE!
Jessica Croes
Jessica Croes
Oct 09, 2018
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Very good service. Joe helped us. He was very professional and very friendly. He checked everything thoroughly. From the moment we drove on the parking lot he had already seen that our brake light was broken on one side. He didn't charge us for unnecessary things and told us in details what the state of our car was at the moment. We are very happy. Thank you so much for the great service!
Harsev Oshan
Harsev Oshan
Jun 24, 2018
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Took me a while to find an honest and reliable service shop for my first car in Canada. Have always been given an honest and accurate diagnosis of any issues I've had and they have continuously delivered to resolve with 100% professionalism. Highly recommend them!
Zach S.
Zach S.
Oct 16, 2017
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Joe and Alistair did a great job with my car when I broke down mid road trip. If I lived in the Vancouver area, then this would be my shop of choice. They were all honest, straightforward, and did not try to sell me any parts or services that weren't needed. The timeline and quality of the work that they did was accurate and excellent.
Asa Armin
Asa Armin
Jun 25, 2017
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These people are professionals. I would definitely go back to service my vehicle here. My only constructive criticism, would be to suggest that they run any undiscussed repairs by the customer before performing it.
The service is otherwise excellent, and they have in-depth knowledge about their craft.
Bessie W.
Bessie W.
Apr 22, 2017
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The best auto shop with the people love what they do for their customer!
Went there for broken rear light today, Same day appointment book and just 30 mins later, they got my light fixed with no charge! ( I got quotes from Auto West BMW for nearly $700 to fix the problem, not mention 6days waiting for their quotation!)

Today, I found my to go car repair/service place! Thank you the gentleman who answered my call and the young boy fixed my light! ( forgot ask you guys name but I will make sure next time when I come for service!)
Gonzo G.
Gonzo G.
Jan 30, 2017
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I've gone to Alister and the team at Hesp since 2005. I have had nothing but honest dealings with this shop with both my 1992 RR Classic and my 1996 Discovery 1. They know these vehicles inside and out and will provide all the options when providing service. They are very transparent and will explain all that is recommended and can work on service plans for older Landies.

Alister is a top notch mechanic and I wouldn't take my LR to anyone else in the lower mainland.