Vanessa Jewellers is a locally owned and operated independent jewellery retail store located in downtown Victoria, BC, Canada. We have been serving our community since 1987. We feature a retail show room, a jewellery repair and custom design centre, and an on-site goldsmith with over 30 years of experience.
Services
Our goldsmith and owner is Wing Chan. He was born and raised in Hong Kong. Wing's professional journey began at the age of 16 to help support his family, he started a goldsmith apprenticeship at a famous jewellery manufacturer in Hong Kong. During that time, he took many courses in jewellery design and crafting.
I talked to Wing Chan and he understood what I wanted. I brought him my opal which was a bit larger than the opal in the original ring but the same colour and an old diamond ring. Wing agreed to use them and add the diamond into the setting. I wanted the diamond to signify that it was a replacement ring.
We take great pride in the works of art we produce. We fully back our custom designed jewellery which is why we offer free polishing and inspections for items we produce. You can also bring in your old gold jewellery and we can create a new unique piece from it. We can melt down the gold and collect the gems from your old jewellery.
We are Victoria's jewellery repair centre. We have an on-site goldsmith and workshop which means we can offer rapid and reasonably priced jewellery services. Many competitors send their repair work out which results in higher costs and a longer wait time for you. Make sure you contact us first for a quote before going to our competitors!
Reviews (10)
Jordan Roc
Nov 14, 2019
Report
M. G.
Oct 14, 2019
Report
I had a ring resized here recently. The woman at the counter was friendly and overall, the experience was good. Generally, I try to support small business so I thought I'd give these guys a try.
They were able to resize my ring so it fit and the job only took around half a day because they do it in-house.
I have to say however, that when I got my ring home I inspected it more closely than I did at the store. The ring is a little lopsided and it's obvious where the resizing was done on the ring. It's comfortable and I don't think that anybody else would notice but it's not perfect work.
I'd give
They were able to resize my ring so it fit and the job only took around half a day because they do it in-house.
I have to say however, that when I got my ring home I inspected it more closely than I did at the store. The ring is a little lopsided and it's obvious where the resizing was done on the ring. It's comfortable and I don't think that anybody else would notice but it's not perfect work.
I'd give
Nikki Cooper
Jul 11, 2019
Report
Darcy Dennis
Nov 02, 2018
Report
Emma Makasoff
Feb 01, 2018
Report
Unfortunately got a ring custom made here. Just a plain rose gold band. Picked up the ring and it had a light cloud-like blemish on the outside as well as the inside of the ring, as well as what I can only describe as pock marks on the inside of the ring. I brought the ring back and asked them to remove the blemish. When I got the ring back, I was assured it was now flawless. I looked at it and yes the cloud-like blemish had been polished out (so much so that the ring now had a distinctly "not quite full moon" lopsided look to it), but now a light coloured line was in its place. I brought it back
Kate Harmony
Sep 05, 2016
Report
Nik P.
Aug 26, 2016
Report
While other jewellers charged so much, and sent their jewellery to a third party, these people did everything in house. I had 3 broken necklaces and a watch that needed a new battery. I dropped it off, and picked it up in an hour for a great price. They were both friendly and helpful and I would definitely recommend them to anyone who needed anything done.
Case Harden
Jun 11, 2016
Report
Andrew Fasullo
Jan 07, 2016
Report
I went in to have a gemstone mounted into a pendant for my girlfriend. Unlike some other jewelry stores I have been to I really felt welcome here. I spoke to them about what I wanted done and they game me their input and ideas with out trying to up sell. When it came to the price they were honest and straight foreword. To top this off the work was done very quickly. I had quotes from other stores saying it would take anywhere from 6-8 weeks to have a simple pendant setting done. It was done here in 4 days (I went in on Friday and picked it up the following Tuesday).
I would recommend Vanessa's
I would recommend Vanessa's
Lindy Van Alstine
May 31, 2015
Report
I had the pleasure of meeting owners, Wayne & Anne when I needed a new earing post attached to a favourite pair of earing's, on December 24th. I had phoned around to a number of jewelry stores asking if they would be able to fix it for me, and was so happy when speaking with Wayne, that this was possible!
Not only did he expertly fix the earing that day, but had polished both earing's so beautifully when I returned to pick them up.
His kindness & expert service was so appreciated & I highly recommend their shop!
Not only did he expertly fix the earing that day, but had polished both earing's so beautifully when I returned to pick them up.
His kindness & expert service was so appreciated & I highly recommend their shop!