604 Real Estate Services is a local, boutique-style strata management company that is dedicated in providing personal, one-on-one service and avoiding big company turnover. We are a privately-run Canadian business focused on providing our property management clients the very best in experienced leadership.
We offer exceptional knowledge and expertise in the property management industry for our clients. Our services include full strata property management services for all building sizes, big or small. We also specialize in establishing proper policies and procedures for new strata developments, ensuring their success for many years to come.
We offer exceptional knowledge and expertise in the property management industry for our clients. Our services include full strata property management services for all building sizes, big or small. We also specialize in establishing proper policies and procedures for new strata developments, ensuring their success for many years to come.
Services
604 Real Estate was established in 1989 to provide real estate services in the Lower Mainland. In 2006, the company purchased Barker Ross & Associates Ltd. and assumed a portfolio of strata properties that has been steadily growing year after year.
Our company operates a boutique-style enterprise where an experienced staff of qualified, best-in-class managers and support personnel offer expertise in various facets of property management - where personal attention is guaranteed.We're dedicated to giving honest and ethical service that is backed by highly trained and experienced real estate professionals.
Our company operates a boutique-style enterprise where an experienced staff of qualified, best-in-class managers and support personnel offer expertise in various facets of property management - where personal attention is guaranteed.We're dedicated to giving honest and ethical service that is backed by highly trained and experienced real estate professionals.
Our services include full operations, financial, administrative and maintenance leadership and support. Depending on the needs of our clients, we tailor our services to fulfill their short and long term service goals while communicating effectively to the ownership.
Our rental building and commercial (Office / CRU) management services are designed to negotiate and closely monitor expenses while maximizing client revenue to support long term quality tenants.We apply proper business practices and community essentials in the management and set up of new developments that can benefit the developer and future residents.
Our rental building and commercial (Office / CRU) management services are designed to negotiate and closely monitor expenses while maximizing client revenue to support long term quality tenants.We apply proper business practices and community essentials in the management and set up of new developments that can benefit the developer and future residents.
All buildings require professional strata management. Big or small, we have a management plan to suit your property's needs. Basic strata management plans are available ranging from simple accounting and administration services, with additional consulting services that can be drawn upon as needed, customized to your property.
Reviews (14)
Nicole Sales
Jan 25, 2022
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Probably some of the worst communication and service I have ever received, especially from someone in the position of President (Kevin D.).
My partner and I have owned in the building since before it opened and have had direct communication with Kevin D. throughout where we could bring issues up. Kevin chooses to respond at his convenience and most of those responses are condescending, rude, unprofessional, unbecoming, and absolutely unacceptable. This is our home, our investment and our property so when the snow falls and we are paying hundreds of dollars a month in strata I would hope the entry
My partner and I have owned in the building since before it opened and have had direct communication with Kevin D. throughout where we could bring issues up. Kevin chooses to respond at his convenience and most of those responses are condescending, rude, unprofessional, unbecoming, and absolutely unacceptable. This is our home, our investment and our property so when the snow falls and we are paying hundreds of dollars a month in strata I would hope the entry
T. Thoreson
Dec 30, 2021
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Rude, awful service. Every experience with Kevin and his previous property manager Elena, extremely unhelpful and inappropriate. The inability of this company to provide basic services like responding to emails or forwarding requests for maintenance to my strata has cost us thousands of dollars over the last few years. Issues at my building are only acknowledged when people lose their temper. Current problems require CRT complaints to get resolved, otherwise they are ignored and forgotten. Anybody who is foolish enough to escalate to Kevin for help gets an earful about how it's not his problem
Julie W.
Nov 28, 2021
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Critical: Professionalism, Quality, Responsiveness
The worst property management company and quite possible worst company I’ve ever dealt with. You cannot reach anyone. No one answers their phones. They literally never answer them. If you leave a message they do not call you back. Emails are not responded to. I do not know why stratas hire them. Steer clear if you have the option.
The worst property management company and quite possible worst company I’ve ever dealt with. You cannot reach anyone. No one answers their phones. They literally never answer them. If you leave a message they do not call you back. Emails are not responded to. I do not know why stratas hire them. Steer clear if you have the option.
A. J. S.
Oct 05, 2021
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Chris G.
Sep 15, 2021
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TLDR: Condescending president who talks like a bureaucrat. Harsh to its residents using the "Bylaw" but lenient to its Strata and its service providers.
Two weeks ago, I made an elevator reservation to move out at 9am. A few days after, one of the two elevators is down, and I was told that SEVERAL WEEKS are required to repair it (imagine the wait time of elevator, especially during a global pandemic). Obviously we cannot lock the elevator anymore and would have to share it with other residents, which is extremely stressing and frustrating.
After consulting with moving professionals
Two weeks ago, I made an elevator reservation to move out at 9am. A few days after, one of the two elevators is down, and I was told that SEVERAL WEEKS are required to repair it (imagine the wait time of elevator, especially during a global pandemic). Obviously we cannot lock the elevator anymore and would have to share it with other residents, which is extremely stressing and frustrating.
After consulting with moving professionals
Chenwei Yang
Sep 12, 2021
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Ian
Sep 09, 2021
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Dominic Lam
Jan 21, 2021
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I have two properties in Burnaby both under 604 Real Estate management. Personally deal with them twice and my tenant also deal with them twice. It was very unpleasant experience.
Will consider writing a feedback to Real Estate council and also feedback to BC ministry of Financial service ( Begin April 2021, BC ministry will be the monitor body of Property management agent).
Feedback always improve industry standards.
Will consider writing a feedback to Real Estate council and also feedback to BC ministry of Financial service ( Begin April 2021, BC ministry will be the monitor body of Property management agent).
Feedback always improve industry standards.
Jeffrey Gong
Dec 13, 2020
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I am revising my review with 604. After I posted the negative renew and expressed my frustration with the strata. Kevin the president contacted me and personally resolved the issue for me. Even though there was a misunderstanding at the beginning, but Kevin is willing to put the extra effort to assist me. Which I appreciate very much. Well Done.
Cameron Wesly
Nov 29, 2020
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My interactions with 604 have been positive. Responses are always timely and to the point. Phone calls are always returned, making life for our strata easier in an often tumultuous responsibility filled with unique challenges. We switched to 604 five years ago and have experienced a vast improvement from our past company. Kevin's approach is direct and to the point. We now have Marko running our day to day and I would recommend 604 as a well run and professional company that does their best to help meet our needs.
Sharon Sawchuk
Nov 20, 2019
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I've been member of strata council for years and worked with many strata managers. 604 is the best we have had. No property manager or property management company is perfect but our PM is smart, responsive, and hardworking and always quick to reply and take action on the ongoing problems for our large building. He is a reliable manager, who takes care of the strata issues patiently and wisely. We appreciate his care and support.
Stephen Residue
Sep 06, 2019
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This is the worst property management company I've had to deal with. Neither the owner, Kevin, or his staff seem too have a clue about scheduling preventative maintenance let alone getting it done. Trying to get anything accomplished is like screaming into the wind with this company. I have years worth of minutes showing actionable items that are just "forgotten" or "I tried but I cannot get a hold of anyone" I am stupefied by the level of incompetence shown. Also, be a little wary of all those 5 star reviews "4 month ago". they are likely solicited from Kevin's golf buddies. Chris, from National
Taylor Lewis
Sep 08, 2018
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Craig K.
Apr 21, 2016
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Terrible property management company. I own several rental units all over Burnaby. This is one of the units that's management by 604 Real Estate Services. Petra claims to have 10 years of property management experience. She clearly has no idea how to manage an apartment unit building. Told me It was a town house, even though it wasn't, and strata didn't deal with problems that came through common property. No common sense whatsoever.
