We are a full service family practice that offers comprehensive primary medical care by appointment or same-day bookings. The family doctors at Heather Medical Clinic offer comprehensive primary care to the community. Our team offers both walk-in and by-appointment consultations and are conveniently located at the heart of Vancouver on West Broadway and Heather Street.
We are a multicultural workplace with family doctors and staff who speak several languages including English, Farsi and Hindi. We are happy to provide healthcare services to those who are out of town, such as tourists and temporary. Due to the low supply of PPE, we are unable to see all patients face to face at this time.
We are a multicultural workplace with family doctors and staff who speak several languages including English, Farsi and Hindi. We are happy to provide healthcare services to those who are out of town, such as tourists and temporary. Due to the low supply of PPE, we are unable to see all patients face to face at this time.
Services
The family doctors at Heather Medical Clinic offer comprehensive primary care to the community. For patients' convenience, our team offers both same day and by-appointment consultations. Our team's overall goal is to provide patient-centred, whole-person care that promotes timely access and longitudinal relationships with our patients.
Walk-ins are now accepted on Tuesdays to Thursday with a lunch break from 12:00 pm - 1:00 pm. Please give our office a call prior to coming in to confirm availability. Walk-ins are now accepted on Thursdays from 9:15 am to 1:30 pm with a lunch break from 12:00 pm - 1:00 pm. Please give our office a call prior to coming in to avoid long waits.
Reviews (9)
Debi H.
Nov 02, 2021
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Dr Shamim Jetha is amazing and she has been my doctor for 14 years. She is down to earth, caring and takes the time to talk to you about your health. The office can get busy and sometimes there is a bit of a wait as with most all busy clinics however it is worth it. I always feel supported and don’t mind if I have to wait a bit. I love her receptionists also, they are organized and super personable.
I feel grateful to have such a supportive medical clinic to go to.
I feel grateful to have such a supportive medical clinic to go to.
Hermine Kane
Oct 27, 2020
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This clinic lies about wait times to draw in walk-in patients, meanwhile the doctors are talking to their existing patients on the phone. Stop lying about wait times on medimap! Waiting now for almost 60 minutes when at time of entry wait time was marked as 10 minutes, currently 0 minutes! Dishonest and untrustworthy. People have lives and during covid, accurate wait times are important for health considerations, let alone respect for our time.
Andrew Vajda
Oct 03, 2020
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Roy Chan
Sep 26, 2020
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Christine Simundson
Jan 29, 2020
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I went to my regular walk in clinic to find out it was at capacity at 10 am, so came here as medimap told me it was a 30 minute wait. The receptionist was going to book me until she found out I had not been here before and just needed the results of an ultrasound from UBC. Suddenly they were at capacity. She ignored me and answered the phone. I went to the clinic at Granville and 12th which had a longer wait time on medimap and also had not seen me before, but they saw me within 10 minutes.
Vanessa AmatyLeon
Dec 11, 2019
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Very disappointing I must say, extremely. Yesterday I went to this clinic and asked to see the doctor. There were 2 receptionists. One took my name and asked me to sit. A few minutes later, a young girl comes and asks to see the doctor. Then her name gets called out first. I stood up and said "how come she's going before me when she came in a few minutes later than I did? The one receptionist says "oh my mistake I did not do the numbering correctly". She said "my mistake my mistake" as if I was going to say "that's okay". I understand people make mistakes but there was no intention to rectify the
Chris Headache Lin
Oct 15, 2019
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Office closes at 5, but when I arrived, I was told that doctors left at 2:30pm. So I kindly asked, why are you still open? And the answer was surprisingly straightforward, "We are just very busy!"
Well I guess you do need to stay there telling everyone that they can't see the doctor today (instead of put out a closed sign)
Well I guess you do need to stay there telling everyone that they can't see the doctor today (instead of put out a closed sign)
Elle Bandita
Jul 14, 2019
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Their website said wait time to see a doctor was 10 minutes. I left after waiting 45 minutes, and having other patients taken ahead of me even after being told I was the next patient in line. Luckily I was already registered at a clinic nearby whose wait time said 90 minutes but got in earlier. Perhaps the doctors here are good, but their frontline staff need more training.
Jena Jacquot
Jul 13, 2019
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