To say the jewellery industry runs in Bob Frank's blood would be an understatement. As the third generation to operate this uptown Waterloo landmark, he brings decades of knowledge and passion to lead our store. From the savvy expert to the first time buyer, Bob can walk you through all you need to know to make a smart purchase.
When I started my search for the perfect engagement ring, I had an idea of my fiancee's preferences, but I knew almost nothing about what to look for in a diamond. From my first interaction with the team at Frank's, I knew that I had made the right decision.
When I started my search for the perfect engagement ring, I had an idea of my fiancee's preferences, but I knew almost nothing about what to look for in a diamond. From my first interaction with the team at Frank's, I knew that I had made the right decision.
Services
At Frank's Jewellers, we know diamonds. We also know that no matter the shape, size or quality of the stone you're searching for, you want to make sure you're getting the best value for the best price. Visit us to today and find out why we have been the Diamond Experts in Uptown Waterloo since 1919.
Just like your vehicle, your jewellery is exposed to wear and tear. Over time, it is often necessary to repair, refurbish, or restore your pieces to keep them looking and feeling like new. From diamond rings and gemstone pieces, to bracelets, necklaces and heirloom items, Frank's Jewellers has been providing exceptional repair services for over 100 years.
Reviews (16)
Mieke Kanmacher
Jan 02, 2022
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Emily Rudow
Dec 15, 2021
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Wow, wow, wow. I cannot say enough good things about Frank’s Jewellers.
Here’s my sob story turned fairy tale: I visited the Scandinave spa in Collingwood and left all three of my sterling silver rings on when using the pools. To my dismay and horror, all of my rings were tarnished - I thought they were ruined forever. Naturally, I called my mom to cry about it and she referred me to Frank’s - saying that she trusts them wholeheartedly with all her jewellery needs. The woman on the phone, said she could fix them up no problem and my anxiety instantly subsided. I dropped them off and spoke
Here’s my sob story turned fairy tale: I visited the Scandinave spa in Collingwood and left all three of my sterling silver rings on when using the pools. To my dismay and horror, all of my rings were tarnished - I thought they were ruined forever. Naturally, I called my mom to cry about it and she referred me to Frank’s - saying that she trusts them wholeheartedly with all her jewellery needs. The woman on the phone, said she could fix them up no problem and my anxiety instantly subsided. I dropped them off and spoke
Brittany Steep
Dec 12, 2021
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Wonderful - quality, service, selection... Frank's is the best place to go for jewelry whether it be to shop or design a custom piece.
Frank's took my mom's engagement ring from when she and my dad were 21 years old and turned it into something completely new for me. My parents told me about the sentimental gesture and allowed me to pick out the setting. Bob was kind, helpful, and knowledgeable. I was thrilled to find a setting that is completely unique and did not feel like an engagement ring. He had it made quickly and it did not disappoint! I love it and I get tons of compliments.
I highly
Frank's took my mom's engagement ring from when she and my dad were 21 years old and turned it into something completely new for me. My parents told me about the sentimental gesture and allowed me to pick out the setting. Bob was kind, helpful, and knowledgeable. I was thrilled to find a setting that is completely unique and did not feel like an engagement ring. He had it made quickly and it did not disappoint! I love it and I get tons of compliments.
I highly
Darcee Carnes
Sep 22, 2021
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Franks has been around for over 100 years for very good reasons. Frank's creates and sells jewellery that is of the highest quality. My engagement ring, wedding band, and husband's wedding band were all custom made here and we couldn't have asked for a better experience. Billie-Jo is so knowledgeable and walks you through the process step by step so you can get the end results you're dreaming of. So happy with the quality and service and we will be using them for our jewellery needs going forward.
Gino De Pinto
Sep 12, 2021
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Alex P.
Aug 22, 2021
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Sandy Matthies
Mar 18, 2021
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Once again we have received exceptional service from Frank’s Jewellers. My husband lost his wedding band & we are so grateful for the friendly service of all the staff here. Kelly helped us find the perfect replacement band & because it was a perfect fit, he was able to wear it home. The prices are so very fair & especially with the fine quality & variety of choices they offer you. We highly recommend this business where customers are so obviously valued.
Emi B.
Dec 01, 2020
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Jane Arkell
May 02, 2020
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Amber S.
Mar 01, 2020
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Great service and staff but very pricey was in need of my watched to be sized they fixed it right away and free of charge so I thought great I need a ring sized so I dropped it off it was speedy service I think it was only a week and it was back it was a touch pricey for me but still amazing friendly staff would recommend
Sandra Musselman
Oct 23, 2019
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A. Baron
Aug 17, 2019
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After exhausting my options in my town of residence and trying another jewelry repair place in Kitchener, I was referred here by a friend's mother. I entrusted my delicate Edwardian-era platinum, white gold and diamond ring to Frank's when a small single-cut diamond was lost from its setting. I could not be happier with the service provided by Frank's. The ring was fixed properly and without significantly impacting the milgrain, my options were explained to me in full, and they did it for a fraction of the price quoted, which was already reasonable to begin with.
I highly recommend the Frank's
I highly recommend the Frank's
Karlene Shaw McBay Stocker
Mar 08, 2019
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Irena Kramer
Dec 24, 2018
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Update: we bought our engagement ring and our wedding bands at Frank's. Every time we went to visit (and we went a lot, both of my rings were custom made), everyone who we spoke with was patient, attentive and kind. Even when we spent a LONG time arguing about the curve of a mobius strip, Bob was so patient and never made us feel silly. They provided great products, customized every ring to our exact vision and were very reasonably priced. And timely. 100% will return in future and purchase all fine jewelry here in the future. Thank you Frank's!
Gwen P.
Jul 25, 2018
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Marci Matejcek
Oct 24, 2017
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