Timeless Optical, formerly NuLook Optical has helped bring professional expert eyecare to the New Westminster community since 1999. Listening to and understanding our patients' needs is the foundation of the services we provide and the trust we have earned. Whatever your eyecare needs, from prescriptive to recreational, one thing you will always see is value.
Your eyeglasses are not only a vital of your health and well-being but the frames you choose help define who you are. We stock a huge range of top brand names and genuine designs that deliver style and value. Nothing comes closer to your eyes then your contact lenses, and nothing comes closer to the best choice and value of those lenses than the name brands carried by Timeless Optical.
Your eyeglasses are not only a vital of your health and well-being but the frames you choose help define who you are. We stock a huge range of top brand names and genuine designs that deliver style and value. Nothing comes closer to your eyes then your contact lenses, and nothing comes closer to the best choice and value of those lenses than the name brands carried by Timeless Optical.
Reviews (11)
Pauline Tang
Feb 01, 2022
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After three years since my initial review, I'm still very impressed by Winnie and her staff's excellent customer service. I wouldn't go anywhere else for my eye care needs. It's difficult to find eye care professionals who are so caring to their customers and so approachable too! Thanks Timeless Optical!
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I'm so happy to find Timeless Optical for all my eye care needs. Winnie is the owner and she is very friendly and very helpful too! My husband and I purchased contact lenses and glasses from Timeless Optical and they were very reasonably priced. Winnie even offered to help me submit my manufacturer
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I'm so happy to find Timeless Optical for all my eye care needs. Winnie is the owner and she is very friendly and very helpful too! My husband and I purchased contact lenses and glasses from Timeless Optical and they were very reasonably priced. Winnie even offered to help me submit my manufacturer
Raymond
Dec 14, 2021
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Bill L.
Nov 19, 2021
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Christa Janes
Oct 30, 2021
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Sarah Wethered
Oct 27, 2021
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I have never had such a great experience buying glasses. The female optican helped me pick out two great pairs, billed my insurance directly, and was very friendly and kind. When I went to pick up my glasses, the male optican spent time ensuring that my glasses fitted great. They also noticed that I love colour, and ensured that the cleaning cloths matched my glasses. What a great touch! I'm definitely recommending this optican to anyone who will listen.
Gerald Wyzeman
Sep 15, 2021
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Bili Baalaa
Aug 03, 2021
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Winnie has been a phenomenal business owner. She is patient, smart and she knows what I need as a customer. Great selection of glasses in the store. With recent help from her as my prescription is really complicated, she was able to find a customized contact lens for me. Like always she is amazing as an optimist and as a business owner. Highly recommended to check out the store if you haven’t already.
Carina Ow
Apr 14, 2021
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Owner was amazing, I had my favorite sunglasses from ages ago and she was able to find me parts and repair them even though they have been discontinued for ages. Though we didn't originally buy the sunglasses from her, she went above and beyond to make sure we were taken care of still, where other places wouldn't put in the effort including the place where we had bought them from originally. I know where all my business will be going in the future now and where to send my friends. Thanks so much for the wonderful service!
Dominic H.
Jan 03, 2021
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My wife and I have gone to Timeless Optical for last few years, and always have a pleasant experience. The customer service is very positive where no rushing or sales pressure at all.
If you also find specific lenses or styles online, they are always pretty quick to help order them in plus very solid selection of sunglasses. For eyeglasses, direct billing is done on our benefits so means less paperwork/hassle for us.
I would definitely recommend them without hesitation.
If you also find specific lenses or styles online, they are always pretty quick to help order them in plus very solid selection of sunglasses. For eyeglasses, direct billing is done on our benefits so means less paperwork/hassle for us.
I would definitely recommend them without hesitation.
Kawaii Hatchiko
Oct 22, 2019
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My hubby and I both came here for our optical needs. The staff is amazing! Friendly, efficient, cares about your needs. Very informative which made me feel at ease and I just loved the selection and options available! Also they were so accommodating that if they don’t have what you want in stock, it may be ordered! Not only that, it’s so convenient as if you’re going though your work benefits, depending on who you benefit with they can actually charge the benefit program direct! I will definitely be coming back for all my optical needs! Thank u guys! 🤗💗
Jonny M.
Oct 30, 2018
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I finally have some eyewear coverage through work so it was time to look for some new sunnies and frames. Checked out Timeless Optical in New Westminster.
I was also able to get an eye exam done ($85.00) which was lightning quick. It only took 10-15 minutes to do all the tests and checkups. The optometrist (Dr. Johal) is available for appointments every other Saturday.
As for selection, there's all the high end brand names you could want: Ray Ban, Oakley, Gucci, Hugo Boss, etc. If there's something you specifically want that's not on display, Winnie can order it in for you. Her
I was also able to get an eye exam done ($85.00) which was lightning quick. It only took 10-15 minutes to do all the tests and checkups. The optometrist (Dr. Johal) is available for appointments every other Saturday.
As for selection, there's all the high end brand names you could want: Ray Ban, Oakley, Gucci, Hugo Boss, etc. If there's something you specifically want that's not on display, Winnie can order it in for you. Her
