The mission of our office is to provide quality eye health and vision care for the whole family that is thorough, personalized, convenient and affordable. Services offered include Adult, Senior & Children Eye Examinations; Diagnosis and Treatment of Eye Diseases & Eye Emergencies; Contact Lens Fittings and Dispensing; and much more.
Services
Dr. Rai graduated from the New England College of Optometry in 1993. Prior to that, he obtained his BSC from the University of British Columbia in 1989. He is an active member of the British Columbia Association of Optometry. He currently resides in Burnaby with his family and is actively involved in community events.
At Metropolis Eyecare Centre we take pride in using the most current, up-to-date technologies, such as the Zeiss Retinal Camera, to provide comprehensive examinations. We are continuously discovering new ways to improve all of our services. Each individual's medical history and lifestyle will influence how often they should be seen by an Optometrist.
Our knowledgeable staff will work with you to find lenses that are best for you and your lifestyle. We carry the most popular brands of contact lenses and we can order custom contact lenses for complex prescriptions. We offer contact lenses for astigmatism, bifocals, hard contact lenses, coloured contacts and many more at competitive prices.
Reviews (10)
Adrian Sj
Jan 13, 2022
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Unfortunately, this place has gone downhill over the years. I was a patient of Dr. Rai for 15 years, (since a child), and have been going to get all my eye examinations done there. The office have recently hired newer, inexperienced receptionists, who always sound confused and are quite incompetent in their roles and responsibilities.
My most recent visit involved an eye exam. When i showed up for it, I was told they were unable to take me that day, as the doctor that usually sees me, Dr Rai, was not in that day. Because he was overseeing my file for eye surgery, no other doctor could see me that
My most recent visit involved an eye exam. When i showed up for it, I was told they were unable to take me that day, as the doctor that usually sees me, Dr Rai, was not in that day. Because he was overseeing my file for eye surgery, no other doctor could see me that
Amid Varshoi
Sep 24, 2021
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We visited DR. G.S. Rai, the 1st prescription was wrong and also very so not legible so that I had to call them and ask what are these numbers before ordering the glasses, not only by us but eyeglasses company. We had to reschedule 2nd visit due to the glasses causing bad headaches and distortion and obviously a wrong number, at first he said the glasses company made a mistake,,, then he started giving us options to which option #1 was wearing the glasses until get used to it, so I asked, so the glasses are made correctly? And he confirmed yes. Once I said this glasses as they are, are not usable
R. Z.
Jan 20, 2021
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Dr.Vikram is a great eye doctor :) highly recommended!
One star off because the front entrance is very very small and very hard to accommodate people waiting.
Also, they did not sanitize things in front of me, hoping they did it in advance. But I think it would make customers much more at ease if they see the sanitization process.
Book your appointment or you could be stuck waiting a long time for walk-in. I got in super fast because I booked!
One star off because the front entrance is very very small and very hard to accommodate people waiting.
Also, they did not sanitize things in front of me, hoping they did it in advance. But I think it would make customers much more at ease if they see the sanitization process.
Book your appointment or you could be stuck waiting a long time for walk-in. I got in super fast because I booked!
Rj Leo
Dec 25, 2020
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Went there a couple of weeks before for an eye consultation.
The two girls at the reception told me they couldn't give me an appointment as the time slots are full.
But but but........If I could pay $100 right out of my pocket, I'd getting an appointment that day. That's hilarious!!!!! Even the couple who were there for consultation got surprised by the thing they heard.
I went there after taking the day off from work since my right eyelid had a swelling and it was painful. My situation was clearly visible to the girls out there. Even if you walk in there with a serious problem, the people wouldn
The two girls at the reception told me they couldn't give me an appointment as the time slots are full.
But but but........If I could pay $100 right out of my pocket, I'd getting an appointment that day. That's hilarious!!!!! Even the couple who were there for consultation got surprised by the thing they heard.
I went there after taking the day off from work since my right eyelid had a swelling and it was painful. My situation was clearly visible to the girls out there. Even if you walk in there with a serious problem, the people wouldn
Meral
Nov 13, 2020
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My mom had some issues with her eye sight. Thinking maybe she needed new glasses, we went to see Dr Rai for regular eye exam /check-up for my mom and thanks to Dr Rai, it turns out, he was able to catch(find) another underlying medical condition that my mom had. He immediately sent us to hospital after the exam and he was right with his possible diagnosis. I couldn’t thank him enough for this; otherwise we probably would have never known or if we went to another doctor they maybe would have missed or would not urge us to go to a hospital.
Thank you so much Dr Rai.
Thank you so much Dr Rai.
Hardeep Sidhu
Jan 25, 2020
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Dr Dusanjh is a pretty great doctor. He explains everything and goes beyond the basic eye exams that I'm used to. During my last visit he showed me actual photos of my optic nerve and everything looked good! I've never had that done before. The front staff is also easy going and helpful. Everyone at this office is very personable.
Anmol Sharma
Dec 16, 2019
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Extremely pleasant experience at the optometrist! Dr. Mangat was my optometrist, and he made sure I understood every details of my own exam. He explained in depth about my vision exam and clearly explained his concerns with my retinal scans. Very professional, would love to follow up every year here.
James Chung
Aug 19, 2019
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The experience was absolutely horrible.
Not only did they make me wait almost 50 minutes, even though an appointment was made, the optometrist was rude and unapologetic.
I had an eye exam done and a prescription written for my contacts but his writing was scattered and illegible. I was turned away at clearly contacts in downtown because multiple people there were unable to read his writing and give me the proper set of contacts.
What a waste of time.
I'll be taking my business elsewhere.
P.S. The receptionist was really nice though!
Not only did they make me wait almost 50 minutes, even though an appointment was made, the optometrist was rude and unapologetic.
I had an eye exam done and a prescription written for my contacts but his writing was scattered and illegible. I was turned away at clearly contacts in downtown because multiple people there were unable to read his writing and give me the proper set of contacts.
What a waste of time.
I'll be taking my business elsewhere.
P.S. The receptionist was really nice though!
Valerie Jackson
Dec 14, 2018
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Carlos Cruz
Sep 28, 2018
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Went to Metropolis Eyecare Center to replace glasses that broke during a flight to Vancouver. Staff and doctor were very nice and personable, regrettably I was given a prescription that did not work for me, making my near and mid vision blury. The only thing they were willing to do is to review the prescription 4 days later, in my opinion quite useless solution. So as nice as the people were this clinic gets a FAIL from me.
